Repair Install Vista over Vista question
Hi
I must have downloaded a virus/trogan/malware because system restore and my Microsoft office suite won't work and I've been googling looking for a fix, but with no success so far Is it possibe to run a repair of Vista rather than a full re-install? -- Martin ©¿©¬ |
Repair Install Vista over Vista question
Hi,
Doing a repair install (or in-place upgrade) will not remove a virus or trojan. You need to either concentrate on actually removing the malware or backup data and start with a clean install. Start with cleanup tools from malwarebytes.org and superantispyware. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Martin ©¿©¬ @nohere.net" wrote in message ... Hi I must have downloaded a virus/trogan/malware because system restore and my Microsoft office suite won't work and I've been googling looking for a fix, but with no success so far Is it possibe to run a repair of Vista rather than a full re-install? -- Martin ©¿©¬ |
Repair Install Vista over Vista question
On Sat, 17 Jan 2009 07:30:14 -0500, "Rick Rogers"
wrote: Hi, Doing a repair install (or in-place upgrade) will not remove a virus or trojan. You need to either concentrate on actually removing the malware or backup data and start with a clean install. Start with cleanup tools from malwarebytes.org and superantispyware. Thanks Rick I have used malwarebytes, Nod 32 AV, & Spybot malware & Spybot found & removed one item each I have also re-activated system restore in the registry, but it is still not working, and office says it is not on the computer I tried to re-install, but it failed! It looks like I've got the opportunity to go back to XP -- Martin ©¿©¬ |
Repair Install Vista over Vista question
To follow up, I did a system restore in safe mode & everything is
working again hip, hip -- Martin ©¿©¬ On Sat, 17 Jan 2009 14:18:04 +0000, Martin ©¿©¬ @nohere.net wrote: On Sat, 17 Jan 2009 07:30:14 -0500, "Rick Rogers" wrote: Hi, Doing a repair install (or in-place upgrade) will not remove a virus or trojan. You need to either concentrate on actually removing the malware or backup data and start with a clean install. Start with cleanup tools from malwarebytes.org and superantispyware. Thanks Rick I have used malwarebytes, Nod 32 AV, & Spybot malware & Spybot found & removed one item each I have also re-activated system restore in the registry, but it is still not working, and office says it is not on the computer I tried to re-install, but it failed! It looks like I've got the opportunity to go back to XP |
Repair Install Vista over Vista question
Are you also using Norton Internet Security? Please see my post on this which
is newer then yours today. "Martin ©¿©¬ @nohere.net" wrote: Hi I must have downloaded a virus/trogan/malware because system restore and my Microsoft office suite won't work and I've been googling looking for a fix, but with no success so far Is it possibe to run a repair of Vista rather than a full re-install? -- Martin ©¿©¬ |
Repair Install Vista over Vista question
On Sat, 17 Jan 2009 13:32:05 -0800, Tony UK
wrote: Are you also using Norton Internet Security? Please see my post on this which is newer then yours today. NO, I wouldn't have Norton anywhere near my system -- Martin ©¿©¬ "Martin ©¿©¬ @nohere.net" wrote: Hi I must have downloaded a virus/trogan/malware because system restore and my Microsoft office suite won't work and I've been googling looking for a fix, but with no success so far Is it possibe to run a repair of Vista rather than a full re-install? -- Martin ©¿©¬ |
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