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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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Toshiba webcam software won't reinstall. Second request for help.
Will someone please help me with this problem. I was told it's a problem with
VISTA. A tech at an AT&T store installed my new braodband air card Thursday. I had spent over 3 hours with tech support on the phone trying to get it to work without success. It did take this tech several hours working with my laptop and a couple of the air cards before he and someone working with him on the phone from AT&T's tech support before he got it to work. When I got back to the store he showed me it was working and I left. When I got home and booted up my system I got a message saying that the webcam drivers were not working. I've written to the forum Toshiba has but they couldn't get it to work after going to Circuit City to take advantage of my extended warranty only to find they no longer have their 'FIREDOG' service. Someone helping me in the Toshiba forum suggested I contact the Cityassure who has taken over the warranties for Circuit City. I was on the phone for quite a while with them this morning. I was told that I should install the Microsoft Windows updated, which I did, then try to reinstall the camera using the disc that came with my laptop. Did it all but I'm still getting the error message that the camera drivers failed to open and I should restart the camera or the computer. Nothing I've tried to get this software/drivers to reinstall has worked every since AT&T did whatever they did to install the braodband card (which I have uninstalled to send back to AT&T). If anyone can help me get this camera working again I'd appreciate it very much. I don't know what information you may need to help with this problem. Thanks in advance! Linda -- my_realtor (Linda) |
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Toshiba webcam software won't reinstall. Second request for help.
my_realtor wrote:
Will someone please help me with this problem. I was told it's a problem with VISTA. [snip] One post per issue please. You posted to the hardware group yesterday. To get more coverage, post to more than one group at the same time. That way all replies will appear in each group, and those of us who use news readers will only see it once. |