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SuperAntiSpyware Professional Expires Prematurely



 
 
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  #1 (permalink)  
Old February 2nd 10, 08:27 PM posted to microsoft.public.windows.vista.hardware_devices
Paul Calcagno
external usenet poster
 
Posts: 172
Default SuperAntiSpyware Professional Expires Prematurely

My son's HP laptop (Vista Basic, Firefox, 1.5 GB RAM) has been running quite
well with MBAM, SuperAntiSpyware Professional installed for about a month.
No viruses, malware, spyware so far. Windows Defender is active. My son's
not dilligent about installing WU's so he's about 2 months behind.

All of sudden the free-to-try version of SuperAntiSpyware professional says
it's expired after only 30 days. An uninstall and re-install did
nothing.---the programs still says it's expired right after the install
completes. It's possible that a system restore was done a few weeks ago for
another issue. Could this have screwed up the program timer?

If we tried to download a fresh version of the program to a flash drive and
Run if from there, would that set the timer clock back to zero?

Does anyone have a work-around so that we can get either another year on
this program or the rest of the time `due us' back?

Thanks.................Paul C.

  #2 (permalink)  
Old February 2nd 10, 09:43 PM posted to microsoft.public.windows.vista.hardware_devices
Andrew Murray[_8_]
external usenet poster
 
Posts: 108
Default SuperAntiSpyware Professional Expires Prematurely

Assuming you are referring to this product
(http://www.superantispyware.com/) - I suggest you contact their support -
or post a message to their help forum - http://forums.superantispyware.com/

Maybe the System Restore did influence this, but the Super Antispyware
people would be more likely to know if this affects their product or have
had any other known issues with S.R. and expiring trials too early.

This is really posted off-topic as it has nothing to do with "Windows
Hardware Devices".






"Paul Calcagno" wrote in message
...
My son's HP laptop (Vista Basic, Firefox, 1.5 GB RAM) has been running
quite well with MBAM, SuperAntiSpyware Professional installed for about a
month. No viruses, malware, spyware so far. Windows Defender is active. My
son's not dilligent about installing WU's so he's about 2 months behind.

All of sudden the free-to-try version of SuperAntiSpyware professional
says it's expired after only 30 days. An uninstall and re-install did
nothing.---the programs still says it's expired right after the install
completes. It's possible that a system restore was done a few weeks ago
for another issue. Could this have screwed up the program timer?

If we tried to download a fresh version of the program to a flash drive
and Run if from there, would that set the timer clock back to zero?

Does anyone have a work-around so that we can get either another year on
this program or the rest of the time `due us' back?

Thanks.................Paul C.


  #3 (permalink)  
Old February 2nd 10, 09:43 PM posted to microsoft.public.windows.vista.hardware_devices
Andrew Murray[_8_]
external usenet poster
 
Posts: 108
Default SuperAntiSpyware Professional Expires Prematurely


Assuming you are referring to this product
(http://www.superantispyware.com/) - I suggest you contact their support -
or post a message to their help forum - http://forums.superantispyware.com/

Maybe the System Restore did influence this, but the Super Antispyware
people would be more likely to know if this affects their product or have
had any other known issues with S.R. and expiring trials too early.

This is really posted off-topic as it has nothing to do with "Windows
Hardware Devices".






"Paul Calcagno" wrote in message
...
My son's HP laptop (Vista Basic, Firefox, 1.5 GB RAM) has been running
quite well with MBAM, SuperAntiSpyware Professional installed for about a
month. No viruses, malware, spyware so far. Windows Defender is active. My
son's not dilligent about installing WU's so he's about 2 months behind.

All of sudden the free-to-try version of SuperAntiSpyware professional
says it's expired after only 30 days. An uninstall and re-install did
nothing.---the programs still says it's expired right after the install
completes. It's possible that a system restore was done a few weeks ago
for another issue. Could this have screwed up the program timer?

If we tried to download a fresh version of the program to a flash drive
and Run if from there, would that set the timer clock back to zero?

Does anyone have a work-around so that we can get either another year on
this program or the rest of the time `due us' back?

Thanks.................Paul C.


  #4 (permalink)  
Old February 2nd 10, 11:23 PM posted to microsoft.public.windows.vista.hardware_devices
DL[_3_]
external usenet poster
 
Posts: 687
Default SuperAntiSpyware Professional Expires Prematurely

You can set WU for automatic install of Critical updates.
I dont see any mention on their site as to how long the pro trial lasts for,
30 days would not be unisuall
If you trial the product and after expiry uninstall then reinstall there
will be some entry in the registry that show the trial has expired, so you
cannot trial again

"Paul Calcagno" wrote in message
...
My son's HP laptop (Vista Basic, Firefox, 1.5 GB RAM) has been running
quite well with MBAM, SuperAntiSpyware Professional installed for about a
month. No viruses, malware, spyware so far. Windows Defender is active. My
son's not dilligent about installing WU's so he's about 2 months behind.

All of sudden the free-to-try version of SuperAntiSpyware professional
says it's expired after only 30 days. An uninstall and re-install did
nothing.---the programs still says it's expired right after the install
completes. It's possible that a system restore was done a few weeks ago
for another issue. Could this have screwed up the program timer?

If we tried to download a fresh version of the program to a flash drive
and Run if from there, would that set the timer clock back to zero?

Does anyone have a work-around so that we can get either another year on
this program or the rest of the time `due us' back?

Thanks.................Paul C.



  #5 (permalink)  
Old February 2nd 10, 11:23 PM posted to microsoft.public.windows.vista.hardware_devices
DL[_3_]
external usenet poster
 
Posts: 687
Default SuperAntiSpyware Professional Expires Prematurely

You can set WU for automatic install of Critical updates.
I dont see any mention on their site as to how long the pro trial lasts for,
30 days would not be unisuall
If you trial the product and after expiry uninstall then reinstall there
will be some entry in the registry that show the trial has expired, so you
cannot trial again

"Paul Calcagno" wrote in message
...
My son's HP laptop (Vista Basic, Firefox, 1.5 GB RAM) has been running
quite well with MBAM, SuperAntiSpyware Professional installed for about a
month. No viruses, malware, spyware so far. Windows Defender is active. My
son's not dilligent about installing WU's so he's about 2 months behind.

All of sudden the free-to-try version of SuperAntiSpyware professional
says it's expired after only 30 days. An uninstall and re-install did
nothing.---the programs still says it's expired right after the install
completes. It's possible that a system restore was done a few weeks ago
for another issue. Could this have screwed up the program timer?

If we tried to download a fresh version of the program to a flash drive
and Run if from there, would that set the timer clock back to zero?

Does anyone have a work-around so that we can get either another year on
this program or the rest of the time `due us' back?

Thanks.................Paul C.



  #6 (permalink)  
Old February 3rd 10, 03:51 AM posted to microsoft.public.windows.vista.hardware_devices
Paul Calcagno
external usenet poster
 
Posts: 172
Default SuperAntiSpyware Professional Expires Prematurely

Thanks, Andrew. I'll contact the help forum you kindly provided.

I forgot to mention on my original post that the normal trial time for
SuperAntiSpyware Professional is 365 days, so having it expire after only 30
days seems odd.
I wasn't sure where to post this question. Part of the reason I asked this
forum is that a lot of the MVP's that respond to other folks' issue are in
the habit of recommending SuperAntiSpyware so I thought someone might know
something about how the trial period works.

Paul C.

"Andrew Murray" wrote in message
...
Assuming you are referring to this product
(http://www.superantispyware.com/) - I suggest you contact their support -
or post a message to their help forum -
http://forums.superantispyware.com/

Maybe the System Restore did influence this, but the Super Antispyware
people would be more likely to know if this affects their product or have
had any other known issues with S.R. and expiring trials too early.

This is really posted off-topic as it has nothing to do with "Windows
Hardware Devices".






"Paul Calcagno" wrote in message
...
My son's HP laptop (Vista Basic, Firefox, 1.5 GB RAM) has been running
quite well with MBAM, SuperAntiSpyware Professional installed for about a
month. No viruses, malware, spyware so far. Windows Defender is active.
My son's not dilligent about installing WU's so he's about 2 months
behind.

All of sudden the free-to-try version of SuperAntiSpyware professional
says it's expired after only 30 days. An uninstall and re-install did
nothing.---the programs still says it's expired right after the install
completes. It's possible that a system restore was done a few weeks ago
for another issue. Could this have screwed up the program timer?

If we tried to download a fresh version of the program to a flash drive
and Run if from there, would that set the timer clock back to zero?

Does anyone have a work-around so that we can get either another year on
this program or the rest of the time `due us' back?

Thanks.................Paul C.


  #7 (permalink)  
Old February 3rd 10, 03:51 AM posted to microsoft.public.windows.vista.hardware_devices
Paul Calcagno
external usenet poster
 
Posts: 172
Default SuperAntiSpyware Professional Expires Prematurely

Thanks, Andrew. I'll contact the help forum you kindly provided.

I forgot to mention on my original post that the normal trial time for
SuperAntiSpyware Professional is 365 days, so having it expire after only 30
days seems odd.
I wasn't sure where to post this question. Part of the reason I asked this
forum is that a lot of the MVP's that respond to other folks' issue are in
the habit of recommending SuperAntiSpyware so I thought someone might know
something about how the trial period works.

Paul C.

"Andrew Murray" wrote in message
...
Assuming you are referring to this product
(http://www.superantispyware.com/) - I suggest you contact their support -
or post a message to their help forum -
http://forums.superantispyware.com/

Maybe the System Restore did influence this, but the Super Antispyware
people would be more likely to know if this affects their product or have
had any other known issues with S.R. and expiring trials too early.

This is really posted off-topic as it has nothing to do with "Windows
Hardware Devices".






"Paul Calcagno" wrote in message
...
My son's HP laptop (Vista Basic, Firefox, 1.5 GB RAM) has been running
quite well with MBAM, SuperAntiSpyware Professional installed for about a
month. No viruses, malware, spyware so far. Windows Defender is active.
My son's not dilligent about installing WU's so he's about 2 months
behind.

All of sudden the free-to-try version of SuperAntiSpyware professional
says it's expired after only 30 days. An uninstall and re-install did
nothing.---the programs still says it's expired right after the install
completes. It's possible that a system restore was done a few weeks ago
for another issue. Could this have screwed up the program timer?

If we tried to download a fresh version of the program to a flash drive
and Run if from there, would that set the timer clock back to zero?

Does anyone have a work-around so that we can get either another year on
this program or the rest of the time `due us' back?

Thanks.................Paul C.


  #8 (permalink)  
Old February 3rd 10, 03:53 AM posted to microsoft.public.windows.vista.hardware_devices
Paul Calcagno
external usenet poster
 
Posts: 172
Default SuperAntiSpyware Professional Expires Prematurely

DL, the normal trial period for this scanner is 365 days. I have it
installed on another computer and it's been running fine for 6 months with
about 180 days left on the trial, so having it expire after 30 days is
unusual. Paul C.

"DL" wrote in message
...
You can set WU for automatic install of Critical updates.
I dont see any mention on their site as to how long the pro trial lasts
for, 30 days would not be unisuall
If you trial the product and after expiry uninstall then reinstall there
will be some entry in the registry that show the trial has expired, so you
cannot trial again

"Paul Calcagno" wrote in message
...
My son's HP laptop (Vista Basic, Firefox, 1.5 GB RAM) has been running
quite well with MBAM, SuperAntiSpyware Professional installed for about a
month. No viruses, malware, spyware so far. Windows Defender is active.
My son's not dilligent about installing WU's so he's about 2 months
behind.

All of sudden the free-to-try version of SuperAntiSpyware professional
says it's expired after only 30 days. An uninstall and re-install did
nothing.---the programs still says it's expired right after the install
completes. It's possible that a system restore was done a few weeks ago
for another issue. Could this have screwed up the program timer?

If we tried to download a fresh version of the program to a flash drive
and Run if from there, would that set the timer clock back to zero?

Does anyone have a work-around so that we can get either another year on
this program or the rest of the time `due us' back?

Thanks.................Paul C.



  #9 (permalink)  
Old February 3rd 10, 03:53 AM posted to microsoft.public.windows.vista.hardware_devices
Paul Calcagno
external usenet poster
 
Posts: 172
Default SuperAntiSpyware Professional Expires Prematurely


DL, the normal trial period for this scanner is 365 days. I have it
installed on another computer and it's been running fine for 6 months with
about 180 days left on the trial, so having it expire after 30 days is
unusual. Paul C.

"DL" wrote in message
...
You can set WU for automatic install of Critical updates.
I dont see any mention on their site as to how long the pro trial lasts
for, 30 days would not be unisuall
If you trial the product and after expiry uninstall then reinstall there
will be some entry in the registry that show the trial has expired, so you
cannot trial again

"Paul Calcagno" wrote in message
...
My son's HP laptop (Vista Basic, Firefox, 1.5 GB RAM) has been running
quite well with MBAM, SuperAntiSpyware Professional installed for about a
month. No viruses, malware, spyware so far. Windows Defender is active.
My son's not dilligent about installing WU's so he's about 2 months
behind.

All of sudden the free-to-try version of SuperAntiSpyware professional
says it's expired after only 30 days. An uninstall and re-install did
nothing.---the programs still says it's expired right after the install
completes. It's possible that a system restore was done a few weeks ago
for another issue. Could this have screwed up the program timer?

If we tried to download a fresh version of the program to a flash drive
and Run if from there, would that set the timer clock back to zero?

Does anyone have a work-around so that we can get either another year on
this program or the rest of the time `due us' back?

Thanks.................Paul C.



  #10 (permalink)  
Old February 3rd 10, 09:20 AM posted to microsoft.public.windows.vista.hardware_devices
DL[_3_]
external usenet poster
 
Posts: 687
Default SuperAntiSpyware Professional Expires Prematurely

Where on the site does it say 365 days?

"Paul Calcagno" wrote in message
...
DL, the normal trial period for this scanner is 365 days. I have it
installed on another computer and it's been running fine for 6 months with
about 180 days left on the trial, so having it expire after 30 days is
unusual. Paul C.

"DL" wrote in message
...
You can set WU for automatic install of Critical updates.
I dont see any mention on their site as to how long the pro trial lasts
for, 30 days would not be unisuall
If you trial the product and after expiry uninstall then reinstall there
will be some entry in the registry that show the trial has expired, so
you cannot trial again

"Paul Calcagno" wrote in message
...
My son's HP laptop (Vista Basic, Firefox, 1.5 GB RAM) has been running
quite well with MBAM, SuperAntiSpyware Professional installed for about
a month. No viruses, malware, spyware so far. Windows Defender is
active. My son's not dilligent about installing WU's so he's about 2
months behind.

All of sudden the free-to-try version of SuperAntiSpyware professional
says it's expired after only 30 days. An uninstall and re-install did
nothing.---the programs still says it's expired right after the install
completes. It's possible that a system restore was done a few weeks ago
for another issue. Could this have screwed up the program timer?

If we tried to download a fresh version of the program to a flash drive
and Run if from there, would that set the timer clock back to zero?

Does anyone have a work-around so that we can get either another year on
this program or the rest of the time `due us' back?

Thanks.................Paul C.





 




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