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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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SuperAntiSpyware Professional Expires Prematurely
My son's HP laptop (Vista Basic, Firefox, 1.5 GB RAM) has been running quite
well with MBAM, SuperAntiSpyware Professional installed for about a month. No viruses, malware, spyware so far. Windows Defender is active. My son's not dilligent about installing WU's so he's about 2 months behind. All of sudden the free-to-try version of SuperAntiSpyware professional says it's expired after only 30 days. An uninstall and re-install did nothing.---the programs still says it's expired right after the install completes. It's possible that a system restore was done a few weeks ago for another issue. Could this have screwed up the program timer? If we tried to download a fresh version of the program to a flash drive and Run if from there, would that set the timer clock back to zero? Does anyone have a work-around so that we can get either another year on this program or the rest of the time `due us' back? Thanks.................Paul C. |
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SuperAntiSpyware Professional Expires Prematurely
Assuming you are referring to this product
(http://www.superantispyware.com/) - I suggest you contact their support - or post a message to their help forum - http://forums.superantispyware.com/ Maybe the System Restore did influence this, but the Super Antispyware people would be more likely to know if this affects their product or have had any other known issues with S.R. and expiring trials too early. This is really posted off-topic as it has nothing to do with "Windows Hardware Devices". "Paul Calcagno" wrote in message ... My son's HP laptop (Vista Basic, Firefox, 1.5 GB RAM) has been running quite well with MBAM, SuperAntiSpyware Professional installed for about a month. No viruses, malware, spyware so far. Windows Defender is active. My son's not dilligent about installing WU's so he's about 2 months behind. All of sudden the free-to-try version of SuperAntiSpyware professional says it's expired after only 30 days. An uninstall and re-install did nothing.---the programs still says it's expired right after the install completes. It's possible that a system restore was done a few weeks ago for another issue. Could this have screwed up the program timer? If we tried to download a fresh version of the program to a flash drive and Run if from there, would that set the timer clock back to zero? Does anyone have a work-around so that we can get either another year on this program or the rest of the time `due us' back? Thanks.................Paul C. |
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SuperAntiSpyware Professional Expires Prematurely
Assuming you are referring to this product (http://www.superantispyware.com/) - I suggest you contact their support - or post a message to their help forum - http://forums.superantispyware.com/ Maybe the System Restore did influence this, but the Super Antispyware people would be more likely to know if this affects their product or have had any other known issues with S.R. and expiring trials too early. This is really posted off-topic as it has nothing to do with "Windows Hardware Devices". "Paul Calcagno" wrote in message ... My son's HP laptop (Vista Basic, Firefox, 1.5 GB RAM) has been running quite well with MBAM, SuperAntiSpyware Professional installed for about a month. No viruses, malware, spyware so far. Windows Defender is active. My son's not dilligent about installing WU's so he's about 2 months behind. All of sudden the free-to-try version of SuperAntiSpyware professional says it's expired after only 30 days. An uninstall and re-install did nothing.---the programs still says it's expired right after the install completes. It's possible that a system restore was done a few weeks ago for another issue. Could this have screwed up the program timer? If we tried to download a fresh version of the program to a flash drive and Run if from there, would that set the timer clock back to zero? Does anyone have a work-around so that we can get either another year on this program or the rest of the time `due us' back? Thanks.................Paul C. |
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SuperAntiSpyware Professional Expires Prematurely
You can set WU for automatic install of Critical updates.
I dont see any mention on their site as to how long the pro trial lasts for, 30 days would not be unisuall If you trial the product and after expiry uninstall then reinstall there will be some entry in the registry that show the trial has expired, so you cannot trial again "Paul Calcagno" wrote in message ... My son's HP laptop (Vista Basic, Firefox, 1.5 GB RAM) has been running quite well with MBAM, SuperAntiSpyware Professional installed for about a month. No viruses, malware, spyware so far. Windows Defender is active. My son's not dilligent about installing WU's so he's about 2 months behind. All of sudden the free-to-try version of SuperAntiSpyware professional says it's expired after only 30 days. An uninstall and re-install did nothing.---the programs still says it's expired right after the install completes. It's possible that a system restore was done a few weeks ago for another issue. Could this have screwed up the program timer? If we tried to download a fresh version of the program to a flash drive and Run if from there, would that set the timer clock back to zero? Does anyone have a work-around so that we can get either another year on this program or the rest of the time `due us' back? Thanks.................Paul C. |
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SuperAntiSpyware Professional Expires Prematurely
You can set WU for automatic install of Critical updates.
I dont see any mention on their site as to how long the pro trial lasts for, 30 days would not be unisuall If you trial the product and after expiry uninstall then reinstall there will be some entry in the registry that show the trial has expired, so you cannot trial again "Paul Calcagno" wrote in message ... My son's HP laptop (Vista Basic, Firefox, 1.5 GB RAM) has been running quite well with MBAM, SuperAntiSpyware Professional installed for about a month. No viruses, malware, spyware so far. Windows Defender is active. My son's not dilligent about installing WU's so he's about 2 months behind. All of sudden the free-to-try version of SuperAntiSpyware professional says it's expired after only 30 days. An uninstall and re-install did nothing.---the programs still says it's expired right after the install completes. It's possible that a system restore was done a few weeks ago for another issue. Could this have screwed up the program timer? If we tried to download a fresh version of the program to a flash drive and Run if from there, would that set the timer clock back to zero? Does anyone have a work-around so that we can get either another year on this program or the rest of the time `due us' back? Thanks.................Paul C. |
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SuperAntiSpyware Professional Expires Prematurely
Thanks, Andrew. I'll contact the help forum you kindly provided.
I forgot to mention on my original post that the normal trial time for SuperAntiSpyware Professional is 365 days, so having it expire after only 30 days seems odd. I wasn't sure where to post this question. Part of the reason I asked this forum is that a lot of the MVP's that respond to other folks' issue are in the habit of recommending SuperAntiSpyware so I thought someone might know something about how the trial period works. Paul C. "Andrew Murray" wrote in message ... Assuming you are referring to this product (http://www.superantispyware.com/) - I suggest you contact their support - or post a message to their help forum - http://forums.superantispyware.com/ Maybe the System Restore did influence this, but the Super Antispyware people would be more likely to know if this affects their product or have had any other known issues with S.R. and expiring trials too early. This is really posted off-topic as it has nothing to do with "Windows Hardware Devices". "Paul Calcagno" wrote in message ... My son's HP laptop (Vista Basic, Firefox, 1.5 GB RAM) has been running quite well with MBAM, SuperAntiSpyware Professional installed for about a month. No viruses, malware, spyware so far. Windows Defender is active. My son's not dilligent about installing WU's so he's about 2 months behind. All of sudden the free-to-try version of SuperAntiSpyware professional says it's expired after only 30 days. An uninstall and re-install did nothing.---the programs still says it's expired right after the install completes. It's possible that a system restore was done a few weeks ago for another issue. Could this have screwed up the program timer? If we tried to download a fresh version of the program to a flash drive and Run if from there, would that set the timer clock back to zero? Does anyone have a work-around so that we can get either another year on this program or the rest of the time `due us' back? Thanks.................Paul C. |
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SuperAntiSpyware Professional Expires Prematurely
Thanks, Andrew. I'll contact the help forum you kindly provided.
I forgot to mention on my original post that the normal trial time for SuperAntiSpyware Professional is 365 days, so having it expire after only 30 days seems odd. I wasn't sure where to post this question. Part of the reason I asked this forum is that a lot of the MVP's that respond to other folks' issue are in the habit of recommending SuperAntiSpyware so I thought someone might know something about how the trial period works. Paul C. "Andrew Murray" wrote in message ... Assuming you are referring to this product (http://www.superantispyware.com/) - I suggest you contact their support - or post a message to their help forum - http://forums.superantispyware.com/ Maybe the System Restore did influence this, but the Super Antispyware people would be more likely to know if this affects their product or have had any other known issues with S.R. and expiring trials too early. This is really posted off-topic as it has nothing to do with "Windows Hardware Devices". "Paul Calcagno" wrote in message ... My son's HP laptop (Vista Basic, Firefox, 1.5 GB RAM) has been running quite well with MBAM, SuperAntiSpyware Professional installed for about a month. No viruses, malware, spyware so far. Windows Defender is active. My son's not dilligent about installing WU's so he's about 2 months behind. All of sudden the free-to-try version of SuperAntiSpyware professional says it's expired after only 30 days. An uninstall and re-install did nothing.---the programs still says it's expired right after the install completes. It's possible that a system restore was done a few weeks ago for another issue. Could this have screwed up the program timer? If we tried to download a fresh version of the program to a flash drive and Run if from there, would that set the timer clock back to zero? Does anyone have a work-around so that we can get either another year on this program or the rest of the time `due us' back? Thanks.................Paul C. |
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SuperAntiSpyware Professional Expires Prematurely
DL, the normal trial period for this scanner is 365 days. I have it
installed on another computer and it's been running fine for 6 months with about 180 days left on the trial, so having it expire after 30 days is unusual. Paul C. "DL" wrote in message ... You can set WU for automatic install of Critical updates. I dont see any mention on their site as to how long the pro trial lasts for, 30 days would not be unisuall If you trial the product and after expiry uninstall then reinstall there will be some entry in the registry that show the trial has expired, so you cannot trial again "Paul Calcagno" wrote in message ... My son's HP laptop (Vista Basic, Firefox, 1.5 GB RAM) has been running quite well with MBAM, SuperAntiSpyware Professional installed for about a month. No viruses, malware, spyware so far. Windows Defender is active. My son's not dilligent about installing WU's so he's about 2 months behind. All of sudden the free-to-try version of SuperAntiSpyware professional says it's expired after only 30 days. An uninstall and re-install did nothing.---the programs still says it's expired right after the install completes. It's possible that a system restore was done a few weeks ago for another issue. Could this have screwed up the program timer? If we tried to download a fresh version of the program to a flash drive and Run if from there, would that set the timer clock back to zero? Does anyone have a work-around so that we can get either another year on this program or the rest of the time `due us' back? Thanks.................Paul C. |
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SuperAntiSpyware Professional Expires Prematurely
DL, the normal trial period for this scanner is 365 days. I have it installed on another computer and it's been running fine for 6 months with about 180 days left on the trial, so having it expire after 30 days is unusual. Paul C. "DL" wrote in message ... You can set WU for automatic install of Critical updates. I dont see any mention on their site as to how long the pro trial lasts for, 30 days would not be unisuall If you trial the product and after expiry uninstall then reinstall there will be some entry in the registry that show the trial has expired, so you cannot trial again "Paul Calcagno" wrote in message ... My son's HP laptop (Vista Basic, Firefox, 1.5 GB RAM) has been running quite well with MBAM, SuperAntiSpyware Professional installed for about a month. No viruses, malware, spyware so far. Windows Defender is active. My son's not dilligent about installing WU's so he's about 2 months behind. All of sudden the free-to-try version of SuperAntiSpyware professional says it's expired after only 30 days. An uninstall and re-install did nothing.---the programs still says it's expired right after the install completes. It's possible that a system restore was done a few weeks ago for another issue. Could this have screwed up the program timer? If we tried to download a fresh version of the program to a flash drive and Run if from there, would that set the timer clock back to zero? Does anyone have a work-around so that we can get either another year on this program or the rest of the time `due us' back? Thanks.................Paul C. |
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SuperAntiSpyware Professional Expires Prematurely
Where on the site does it say 365 days?
"Paul Calcagno" wrote in message ... DL, the normal trial period for this scanner is 365 days. I have it installed on another computer and it's been running fine for 6 months with about 180 days left on the trial, so having it expire after 30 days is unusual. Paul C. "DL" wrote in message ... You can set WU for automatic install of Critical updates. I dont see any mention on their site as to how long the pro trial lasts for, 30 days would not be unisuall If you trial the product and after expiry uninstall then reinstall there will be some entry in the registry that show the trial has expired, so you cannot trial again "Paul Calcagno" wrote in message ... My son's HP laptop (Vista Basic, Firefox, 1.5 GB RAM) has been running quite well with MBAM, SuperAntiSpyware Professional installed for about a month. No viruses, malware, spyware so far. Windows Defender is active. My son's not dilligent about installing WU's so he's about 2 months behind. All of sudden the free-to-try version of SuperAntiSpyware professional says it's expired after only 30 days. An uninstall and re-install did nothing.---the programs still says it's expired right after the install completes. It's possible that a system restore was done a few weeks ago for another issue. Could this have screwed up the program timer? If we tried to download a fresh version of the program to a flash drive and Run if from there, would that set the timer clock back to zero? Does anyone have a work-around so that we can get either another year on this program or the rest of the time `due us' back? Thanks.................Paul C. |