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Email and Windows Vista All issues relating to email and email software using Windows Vista. (microsoft.public.windows.vista.mail) |
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can't use windows mail, help
have been using windows mail regularly for months and even last night however
today it decides to ask to logon and when i put in username and password it doesnt accept it. I have gone to tools, accounts, properties, servers and the password authentication box is unchecked, but still it asks me to logon. |
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can't use windows mail, help
First, test your password by logging in to your provider's webmail. .
If that works, it proves you have the correct username and password. A likely reason for the username/password failing in Windows Mail is account corruption. One thing you should try as a possible quick fix is to delete that corrupted mail account, restart Windows Mail, then recreate that account. If that doesn't fix it, more drastic measures will have to be taken. Which antivirus are you running? As a minimum, email scanning in the antivirus must be turned off, although that may not be sufficient to eliminate all bad effects. Email scanning in any antivirus must be disabled, for reasons explained he http://thundercloud.net/infoave/tuto...ning/index.htm If the problem continues, click Cancel when you get that prompt. That will pop up an error message. Right-click on your error message, copy, then paste it into a reply here. -- Gary VanderMolen, Microsoft MVP (Mail) Microsoft MVP program: http://mvp.support.microsoft.com "anna" wrote in message ... have been using windows mail regularly for months and even last night however today it decides to ask to logon and when i put in username and password it doesnt accept it. I have gone to tools, accounts, properties, servers and the password authentication box is unchecked, but still it asks me to logon. |
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