BIG problem...please help
 

On my dads (acer espire x1700) just stopped responding last
night....just froze. Anything he has problems with, i always fix it with
no prob...however i cant fix this. now he had AVG, on his pc..and i know
hes always on there and just keeps clicking from site to site...so i
know there viruses on there..anyways, i restarted it and within 2 min.
same thing (freezes) after 7 restarts. Now i did a system restore
(factory settings) same thing...I cant figure this out..plz help.


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deleon1