[Crossposted to microsoft.public.windows.vista.security]

Hi "PringleBell",

When requesting help in a newsgroup, please state your full Windows version,
edition and service pack level. You are using Vista, but replying to a
message in the Windows XP Help and Support newsgroup. You might find better
help in one of the Vista newsgroups where the Vista experts hang out.

In your newsreader:
news://msnews.microsoft.com/microsof...vista.security

news://msnews.microsoft.com/microsof...rity.homeusers

news://msnews.microsoft.com/microsof....vista.general

On the web:
http://www.microsoft.com/communities...sta.sec urity

http://www.microsoft.com/communities...ty.homeuser s

http://www.microsoft.com/communities...ista.gen eral

- - -
"PringleBell" wrote in message
...

Hi Jose, I'm having the same problem with my desktop, taskbar, etc. I
followed all of the steps that you listed earlier, as shown below.

It was working great and I got to the step to install SuperAntiSpyware.
I completed that and then ran a full system scan on SuperAntiSpyware.
After I quaranteened all the detected files, the program instructed me
to reboot to have the changes take effect. I restarted and then when
Vista should have shown the desktop, taskbar, etc., but it just went
right back to where I started without those items.

I tried the task manager step that was previously done and had no
success. So i started vista in "safe mode with networking" When I did
the Task Manager step and hit enter it worked. I was able to see the
desktop, taskbar, etc. I downloaded the SuperAntiSpyware again and ran a
quick scan. It only found 5 threats vs. 1000+ on the first full system
scan.

Now I'm afraid that if i reboot, the desktop, taskbar, etc. will not
show up at the new startup. I'm still in safe mode and I haven't clicked
"yes" to reboot. I'm going to download and run Malwarebytes first and do
a scan and then try to reboot.

Do you know why Vista didn't load desktop, taskbar, etc. after I did
the first scan? Do you have any suggestions for what I should try, so
that i wont always have to run in safe mode and use task manager to get
things back to normal?

Thanks

"Open Task Manger with CTRL-ALT-DEL, click File, New Task and in the
box enter:

%SystemRoot%\explorer.exe

Click OK to see if your desktop icons, etc. appear.

Download, install, update and do a full scan with these free malware
detection programs:

Malwarebytes (MBAM): http://malwarebytes.org/
SUPERAntiSpywa (SAS): http://www.superantispyware.com/

These can be uninstalled later if desired.

Reboot and see how things are now. Repeat the Task Manager process to
get the desktop back if needed. If it is still not working quite
right, provide your system information and then continue to fix
things"
--
PringleBell
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