On 10 Apr., 17:22, "JerryM \(ID\)" wrote:
Be sure to have the printer turned on before you plug it in.

"JerryM (ID)" wrote in message

...



Hi, Christian,

Sorry about the mix-up,
Unplug the USB port first.
Delete all the printer settings and reboot.
Don't plug in the USB port until windows is up and running.again.
When you plug it in, windows should find the correct driver for it.

Good luck,
Jerry

"Christian Møller Nielsen" wrote in message
roups.com...
I think I didn't explain myself enough.
The problem is when I have to print anything, the computer ask me for
a printer.
If I want to print a page from word, I click the printer icon. The
only devices to choose from in the "print menu" that pops up are fax
and "Microsoft XPS Document Writer" No other options are available.
I hope that I have explained myself better this time.

Chr.
www.cmnielsen.dk
www.shortlink.eu- Skjul tekst i anførselstegn -

- Vis tekst i anførselstegn -

Thanks for yoour help.
I tried to install the driver without the USB cable plugged in, but
VISTA says that I cannot install drivers for USB devices, only devices
for COM or LTP ports.
I called HP support, and they said that VISTA does not have any
drivers for LASERJET yet, but they expect that Microsoft will deliver
one soon. HP are makling their own, but they are not released unill
later this summer (

Chr.
www.cmnielsen.dk
www.shortlink.eu