I get the same error with my Axim x51v. Very frustrating. I believe that a
couple months ago it was working; I wonder if an Office 2003 update is the
culprit? Or maybe it's just in Ultimate?

"John Swenson" wrote:

I wish I could tell you more, but I don't know the answer. I think they are
still working out some compatability issues with WMDC. It has to support a
lot of different Windows Mobile devices.

John Swenson
Windows User Assistance team
Microsoft Corporation

"Clair" wrote in message
...
Thank you for your response. The Cingular 2125 does run Windows Mobile
5.0
and I have downloaded and am running the most recent version of WMDC and
am
getting the results and error message I described in my original post.
Any
suggestions as to what the problem might be or what I might try? Thanks.

"John Swenson" wrote:

I believe the Cingular 2125 runs Windows Mobile 5.0. To sync a Windows
Mobile device with a Windows Vista PC, you need to use Windows Mobile
Device
Center on the PC.

Microsoft replaced ActiveSync with Windows Mobile Device Center, an
improved
version of the software for use with computers running Windows Vista. You
must use this new program to sync your Windows Mobile device in Windows
Vista. The first time you plug a Windows Mobile device into a computer
that
is connected to the Internet and running Windows Vista, Windows Mobile
Device Center should automatically download and install on the computer.
After you set up your device to sync in Windows Mobile Device Center, the
sync results will appear in Sync Center.

Note: Windows Mobile Device Center does not run on Windows Mobile
devices.
Windows Mobile devices still use ActiveSync.

John Swenson
Windows User Assistance team
Microsoft Corporation

"Clair" wrote in message
...
I have a cingular 2125 and Vista Ultimate (final release retail
version)and
cannot get sync to work. I can connect and see the files on the phone,
but
get an error message "ActiveSync encountered an error on the desktop"
and
syncing fails. Can you offer any help in getting syncing to work?
Syncing
work fine with my phone under Windows XP. Thanks for any help you can
provide.