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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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ScanJet 3970 Driver for Vista
Thanks all Hi James - The driver hp provided me just gave a really basic
scan option - which one did you download that gave you full functionality please? (apologies if I've misunderstood anything here) . (NB tried microsoft virtual pc with XP installed but then discovered usb not supported !! - also tried the 'old software' compatibility option in Vista but no joy either - good old Microsoft....). Thanks in advance C PS just a thought but does anyone know of a virtual option that supports usb ? "CW Sussex UK" wrote: I downloaded the driver on the HP site but there is no transparency / negative scan option (which is the main reason I got this device), and also no set-up functionality as such. And so far HP's helpful advice to me when I queried this - tough, we're not going to improve this so go buy a new scanner! Either HP's customer support is appalling - or there another driver somewhere 'out there that I'm just missing ? Any help appreciated. Col "jmcdaniel3" wrote: HP has posted a Vista 32/64 bit beta driver for the Scanjet 3970 and it works just fine as I have the same scanner. -- James Austin, Texas "Sabo, Eric" wrote: Does anyone know of other driver that I could use for a ScanJet 3970 Scanner from HP on windows vista? HP is saying they will have a driver in the near future. |
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ScanJet 3970 Driver for Vista
Hallo, I own a HP Scanjet 3970 and I was disappointed to read that HP did not make a driver for my scanner to work with Vista. I discovered following: In the manual of this scanner you can see that they also speak about the models: 2400, 3670 and 3690. So I thought maybe the software for those other models are more or less the same, and yes, it looks like it is. At the Vista download site for model 3690: 'http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&cc=us&dlc=en&product=29 8544&lang=en' (http://tinyurl.com/2djzsa) there is the software package, '*setup_full_2436.exe* ' (http://tinyurl.com/2h8exp). (you can also look for the HP-site in your native language). I downloaded the package and tried to install it. I tried it in different ways and in the following way I succeeded to make my scanner work fully under Vista. The only way in which things work on my PC is: 1) Installed the original XP scanner software (from the CD) or the update from HP; 2) Installed the new package for the 3690 scanner (over the earlier installed original software); 3) When this was done (possibly you must restart your PC) the scanner worked perfectly. I can make scans of images and documents (OCR as well). The interface is nearly exactly the same as the interface from the original software. Installing only the new software package did not work and installing the new package first and than the original software did also not work. I hope all the other 3970 users can get their scanner back to work under Vista. PS My motherboard is: Asus P5b de Luxe. Greetings, Kees Dieleman -- cpdieleman |
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ScanJet 3970 Driver for Vista
In article , Cpdieleman
wrote: Installed the original XP scanner software That's the secret I believe but I've also used compatibility mode set to XP with SP2 and installed the software using Run as Administrator. What's behind it is that WIA in VISTA has changed and won't recognize older methods of communicating between scanner and PC. But installing the HP software does communicate OK but I think you may find that specific VISTA utilities like Fax and Scan may not work. My HPSJ5P scanner which goes back to WIN95 days and is scsi connected works fine using the HP Copy Utility and using Deskscan 2.9. When installing the software do not have the scanner plugged into the PC, especially if it is USB connected, since VISTA will get into a fight with Add new hardware trying to work at the same time as the HP installer. Connect the USB cable when told by the HP software or after you get to [Finish]. |
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ScanJet 3970 Driver for Vista
Thank you, cpdieleman! You saved me from buying another scanner. I was looking for that solution for more than a year (obviously not too hard in the past half year ). After following the described steps my Scanjet 3970 is revived. Now it works fully under Windows Vista 32-bit. In short: 1. Install full software package for Scanjet 3970 for Windows XP. 2. Install full software package for Scanjet 3690 for Windows Vista. 2a. During the install the setup asked me to plug the scanner and then to click Ok. So I plugged the scanner, waited for Windows to detect the device and to install some driver (sucessfully) and then clicked Ok to continue setup. 3. I hurried to restart manually after the installation, although the setup didn't ask for that. Just in case you know... 4. Yeeehaa! The TMA adapter works once again! I don't know if this is the minimal procedure. I didin't test the scanner before restarting. I didn't test any other combination or sequence of drivers and software. I only followed cpdieleman's steps blindly... and that worked. Hi there Google - come and index this precious page! Key phrases: Scanjet 3970, Windows Vista, Full driver, TMA support. -- vandil ------------------------------------------------------------------------ vandil's Profile: http://forums.techarena.in/member.php?userid=47475 View this thread: http://forums.techarena.in/showthread.php?t=694158 http://forums.techarena.in |
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ScanJet 3970 Driver for Vista
I am also trying to salvage my scanjet 3970. Looking on the HP driver download site, 1 driver download shows up. HP Basic Feature Driver. 2.7MB. Does anyone know if this will work for Vista? -- DR EDM Posted via http://www.vistaheads.com |
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ScanJet 3970 Driver for Vista
Try it and see. If you're running 32 bit Vista, the other option is the try
XP 32 bit drivers, which may also work. -- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "DR EDM" wrote in message news I am also trying to salvage my scanjet 3970. Looking on the HP driver download site, 1 driver download shows up. HP Basic Feature Driver. 2.7MB. Does anyone know if this will work for Vista? -- DR EDM Posted via http://www.vistaheads.com |
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ScanJet 3970 Driver for Vista
I followed a thread from cpdieleman. Basicly what he said was to install the drivers for the 3970 xp, then install the drivers for the 3690 vista. Both scanners are very much alike. (Must be installed in that order) I downloaded both drivers from HP. I didn't connect the scanner until everything was done and the pc was restarted. What a bargain! It worked. Although I haven't tried TMA yet but I don't use that much anyway. The package for the 3690 vista is 'setup_full_2436.exe' The package for the 3970 xp is the HP update 2.2 Now I don't have to go buy a new scanner. -- DR EDM Posted via http://www.vistaheads.com |
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ScanJet 3970 Driver for Vista
Excellent news!
-- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "DR EDM" wrote in message news I followed a thread from cpdieleman. Basicly what he said was to install the drivers for the 3970 xp, then install the drivers for the 3690 vista. Both scanners are very much alike. (Must be installed in that order) I downloaded both drivers from HP. I didn't connect the scanner until everything was done and the pc was restarted. What a bargain! It worked. Although I haven't tried TMA yet but I don't use that much anyway. The package for the 3690 vista is 'setup_full_2436.exe' The package for the 3970 xp is the HP update 2.2 Now I don't have to go buy a new scanner. -- DR EDM Posted via http://www.vistaheads.com |
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