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Old July 19th 07, 01:13 PM posted to microsoft.public.windows.vista.hardware_devices
Christian Møller Nielsen
external usenet poster
 
Posts: 25
Default Laserjet 3052 is missing

Hello all.
After installing VISTA Ultimate 64 BIT, I can't use my printer. It's
a
HP LaserJet 3052 connected by USB cable. (it's a multifunction unit
with printer, scanner and fax all-in-one). When I plugged in the USB
cable, Windows recognized the hardware and told me that the drivers
was successfully installed, but when I go to control panel, I can't
find the printer and I can't select the printer when I want to print
something. I can only select fax and "Microsoft XPS Document Writer"
when I try to print anything.
When I go to control panel - System - Devise Manager I can see the
LaserJet two places. One is "Picture units" where it's located as a
scanner and the other place is under IEEE1284.4 where it's located as
HP LaserJet (DOT4USB)
How do I get Windows to recognize my LaserJet as a printer?
I tried to download new drivers from www.hp.com but when I try to
install them, I get a notice that says that Windows automatically
installs USB units, and I can only install it if I have a cable to
the
LPT port OR COM port. It's not possible to insert a printer cable
into
the LaserJet.
I tried to install the driver without the USB cable plugged in, but
VISTA says that I cannot install drivers for USB devices, only
devices
for COM or LTP ports.

Chr.
www.cmnielsen.dk
www.shortlink.eu