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Old July 19th 07, 01:38 PM posted to microsoft.public.windows.vista.hardware_devices
freddy
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Posts: 1,288
Default Laserjet 3052 is missing

Christian,

Check in Control Panel Printers to see whether the printer icon is
displayed. Also, under File (in Control Panel, Printers) select Server
Properties and look under the Drivers tab. Your printer should appear there
if it's installed. If not, select Add a Printer to see whether you can find
it listed as a choice to install. If the menu bar is hidden, right click the
menu bar area and unhide it.

In addition, in Device Manager, under View (at the top menu), select Show
Hidden Devices. In the window that opens, the printer should be displayed.
If it is, note whether any error messages, or other indication of errors, are
displayed. Follow any instructions for correcting any problems. Post back.
--
freddy


"Christian Møller Nielsen" wrote:

Hello all.
After installing VISTA Ultimate 64 BIT, I can't use my printer. It's
a
HP LaserJet 3052 connected by USB cable. (it's a multifunction unit
with printer, scanner and fax all-in-one). When I plugged in the USB
cable, Windows recognized the hardware and told me that the drivers
was successfully installed, but when I go to control panel, I can't
find the printer and I can't select the printer when I want to print
something. I can only select fax and "Microsoft XPS Document Writer"
when I try to print anything.
When I go to control panel - System - Devise Manager I can see the
LaserJet two places. One is "Picture units" where it's located as a
scanner and the other place is under IEEE1284.4 where it's located as
HP LaserJet (DOT4USB)
How do I get Windows to recognize my LaserJet as a printer?
I tried to download new drivers from www.hp.com but when I try to
install them, I get a notice that says that Windows automatically
installs USB units, and I can only install it if I have a cable to
the
LPT port OR COM port. It's not possible to insert a printer cable
into
the LaserJet.
I tried to install the driver without the USB cable plugged in, but
VISTA says that I cannot install drivers for USB devices, only
devices
for COM or LTP ports.

Chr.
www.cmnielsen.dk
www.shortlink.eu