It is interesting this was going on in early 2006 and is still an issue
in July 2007.
There is a much larger problem than just entering the "mapping"
correctly (errr..meaning correct for the Vista way...entering a network
printer as a local printer) on the Vista machine trying to print to a
shared printer connected to an XP machine. For many people, the
problem was only learning to install the printer, then create a local
port for it whose name is \\servermachine\printersharename. I would
like to know if ANYONE has a Vista machine printing over a network to a
printer shared on an XP Home machine.
For others though, that proper approach in Vista still results in the
access denied message. I've worked on this steadily and extensively
for 56 days.
------------------------
• You try to add a shared printer to a Windows Vista-based
computer.
• The Windows Vista-based computer is connected to a peer-to-peer
network.
• The shared printer was configured on a Microsoft Windows XP
Service Pack 2 (SP2)-based computer.
In this scenario, you may receive the following error message:
Windows cannot connect to the printer. Access is denied.
-------------------------
Anyone with this issue needs to look at KB934643, WHICH MICROSOFT HAS
REMOVED FROM THEIR KNOWLEDGE BASE for inexplicable reasons. It is
available he
http://www.computersmarts.us/windows...age-...n-you-t
It DID NOT fix my problem with Vista Home Premium and XP Home on the
print server, which is EXACTLY as described in the KB article. It
failed at least in part because at some point it was asking me to
select tabs which did not exist on the displayed dialog .
I called Microsoft support. They refuse to help because the Vista on my
laptop is OEM (Gateway from Office Depot).
I called Gateway support (which has no toll free number for retail
store-purchased computers). They refuse to help...well they actually
tried a bit, but constantly reverted to "you need to get a Vista
compatible driver for your printer" in spite of the KB article clearly
indicating it is an OS issue and iin spite of the fact I have drivers
labeled as Vista compatible. In later repeat calls, the mantra changed
to "that's a how-to question; you have to call the pay for help line."
MS won't fix.
MS won't exchange Vista for XP, (because the Vista wasn't purchased off
the shelf)
Gateway won't fix. Gateway won't exchange the OS (we don't do that).
I am left with a brand new $1200 laptop from which I cannot print
(unless I install a directly connected printer beside the fam rm
recliner--can't). Thanks MS. Thanks Gateway... for nothing.
If anyone finds a true fix. Please post here. Otherwise I have wasted
$1200. Welcome to American business. I feel so lost. No way to fix
it. No help from the American companies. And no firm fix findable on
the web. I am sick at having wasted this much money on a new, unusable
laptop. I don't have the money to waste like that. I have to be able to
print.
--
gladiator
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