Yes, the people that I suggested disable this HP software have had success.
The funny thing is you never stated this software was installed You just
said some other HP software was failing.

No, I am not a software analyst, whatever gave you that impression? I just
like to help people with print related issues

Sorry I don't know all the software that you installed on your machine with
the printer since I completely avoid vendor drivers since they can cause
problems.


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"guydel" wrote in message
...
Are you a professionnal computer analyst or an amateur ? this is exactly
the
same problem I have with my Printer C5180, and that a lot persons have
with
different brand of printers. You steared me toward a spooler crash which
is
not the problem. The most plausible cause is network problem described in
this thread. Some people suggested disabling HP CUE DeviceDiscovery will
this
work or not. I want a strait answer, no bull !

"Alan Morris [MSFT]" wrote:

Is the printer located in the registry?

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Print\Printers

Are the printers local devices targeting the network card on the printer
or
are these connections to a machine sharing the printers.

When you install the inbox driver for this device, does it also get
removed?

When you say HP detects that they are there, do you mean the printers?
Do
you know what application is detecting the printers? If HP has software
that detects printers who knows what they might do if the printer is no
longer detected.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Kathi Johnston" wrote in
message
...

I have an HP Officejet 7410 AIO (wireless network printer). I am
having
the
same problem. I have 4 networked machines. 3 XPs, 1 Vista Home
Premium
(Dell 1705 laptop-Vista was factory installed). The Vista machine
keeps
losing the printer. It's no where to be found. But you can't
reinstall
the
drivers (which I've conveniently left on my desktop as I've needed them
so
often), as HP detects that they are there (somewhere). You have to
uninstall
the drivers to get to reinstall the drivers, just to get the printer
back.
It's time consuming and annoying. You don't look for the drivers
UNLESS
you
are trying to print.

Any help would be great.

Thanks,
Kathi