Running Vista 32-bit Enterprise...

In the Device Manager, under Other Devices, I see a device called Data
Interface. It's current state is:

"The drivers for this device are not installed. (Code 28)"

I don't know what this is or how to find a driver for it, but I suspect that
it is causing problems with my Dell 946 AIO printer install. The print
drivers install fine, and I can print with no problems. What I can't do is
install the All-In-One Dell software that enables me to control the scanner
functions. The install complains about the USB connection.

I suspect that this mysterious Data Interface plays a role in my problem.

Here are a few of the properties of the device:

Location:
0000.001d.0007.002.002.000.000.000.000
Hardware Ids:
USB\VID_413C&PID_8114&REV_0000&MI_01
USB\VID_413C&PID_8114&MI_01
Compatible Ids:
USB\Class_ff&SubClass_ff&Prot_ff
USB\Class_ff&SubClass_ff
USB\Class_ff
Config Flags
00000040
CONFIGFLAG_FAILEDINSTALL
Physical Device Object name:
\Device\00000074
Capabilities:
00000000
Bus type guid:
{9d7debbc-c85d-11d1-9eb4-006008c3a19a}
Legacy bus type:
0000000F
Bus number:
00000000
Enumerator:
USB
Address:
00000002
Power data:
Current power state:
D3
Power capabilities:
0000007F
PDCAP_D0_SUPPORTED
PDCAP_D1_SUPPORTED
PDCAP_D2_SUPPORTED
PDCAP_D3_SUPPORTED
PDCAP_WAKE_FROM_D0_SUPPORTED
PDCAP_WAKE_FROM_D1_SUPPORTED
PDCAP_WAKE_FROM_D2_SUPPORTED
Power state mappings:
S0 - D0
S1 - D3
S2 - D3
S3 - D3
S4 - D3
S5 - D3
Install state:
00000002
Device Instance Path:
USB\VID_413C&PID_8114&MI_01\7&22D676D1&0&0001
DevNode status:
01802400
DN_HAS_PROBLEM
DN_DISABLEABLE
DN_NT_ENUMERATOR
DN_NT_DRIVER
Problem code:
0000001C
Parent:
USB\VID_413C&PID_8114\6&28dac56e&0&2
Siblings:
USB\VID_413C&PID_8114&MI_00\7&22d676d1&0&0000
Install error:
There is no driver selected for the device information set or element.
E0000203
Lower logo version:
6.0

Any thoughts?
TIA,
John

Hi John, the bangs in Device Manager are waiting for you to install the driver: Dell Wireless 5700 VZW Mobile Broadband CDMA EVDO MiniCard; Dell driver file# R159127 (if you're running XP). Here's the direct link: http://ftp.us.dell.com/comm/Dell_mul...02_R159127.exe

God bless...

- Jessica
Dell Service Professional 1
Florida USA