I have just installed a HP 6310 about a week ago and am encountering the
same problem. I reinstalled the software then disabled HP CUE Device
discovery (I also tried the fix provided by HP
"CIT223969-HPCOM-Baloo32-v4(2).exe" but when I ran it, it said I didn't have
any applicable HP devices - perhaps because I ran it after disabling the HP
CUE...)

I will see if this suggestion works. I am debating returning the 6310 and
maybe trying something with network capabilities from Canon. I am a little
surprised with both MS and HP that a problem such as this (this thread
started five months ago) doesn't seem to have an official fix!



"binaryboyz" wrote:


Hi,
As u said.
This is a know problem. The blame is 50% HP 50% MS. Part of it is
the
bugs in the new MS Vista TCP/IP stack; make sure you have the latest
drivers for your network adapter. The other part is on the HP
service
crashing when the driver fails and triggering HP CUE Device
discovery
to delete the printer. HP is working on a patch. If somebody
volunteers
a share I can send the updated DLLs.

I would like to see those DLL files so that i can do some research on
this issue.

Thanks,

Jasdev(binaryboyz)


--
binaryboyz
------------------------------------------------------------------------
binaryboyz's Profile: http://forums.techarena.in/member.php?userid=33381
View this thread: http://forums.techarena.in/showthread.php?t=764882

http://forums.techarena.in