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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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Problem with a Maxtor one touch III (external hard drive)
I recently bought myself a maxtor on touch III, and installed the software
that comes on the hard drive as I wanted to use it's sync feature. It installs fine, but once I've unplugged the hard drive and put it back in at a later time the maxtor software doesn't recognise it being plugged in. I'm pressing the button on the front of it but it does nothing. It's still recognised as a disk drive when I plug it in, so it is useable, but I wanted to be able to use the features it comes with. So I ended up system restoring to when I originally installed it, and installing it again, worked fine, but then when I tried connecting it again the same happened. I'm plugging it in with a usb cable, and running on vista ultimate 32 bit edition. Was just wondering if anyone has any advice on what may be causing the problem or if theres any way of getting it to work properly yet. If you need any other information to be able to figure anything else out just ask. Catherine. |
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Problem with a Maxtor one touch III (external hard drive)
Do not some of the Maxtor drives have a provision for plugging in an
external power supply? Does your drive have such a provision? It could be that your M/B USB ports can not supply sufficient power to the drive for correct operation. You may want to get hold of the external power supply and try using the drive when it is running on external power. -- Regards, Richard Urban Microsoft MVP Windows Shell/User (For email, remove the obvious from my address) |
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Problem with a Maxtor one touch III (external hard drive)
The usb cable for the hard drive has an extra end for you to plug in if it's
not getting enough power (tried with both plugged in before but had no change), but I wouldn't think that's the issue, the light on the front of it lights up, meaning it has power, plus also the fact I can still use it and transfer items to the hard drive, it's the software that seems to be having issues I'd think...maybe?. Catherine. "Richard Urban" wrote: Do not some of the Maxtor drives have a provision for plugging in an external power supply? Does your drive have such a provision? It could be that your M/B USB ports can not supply sufficient power to the drive for correct operation. You may want to get hold of the external power supply and try using the drive when it is running on external power. -- Regards, Richard Urban Microsoft MVP Windows Shell/User (For email, remove the obvious from my address) |
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Problem with a Maxtor one touch III (external hard drive)
I uninstalled my software and downloaded this from maxtor's homepage:
http://www.seagate.com/ww/v/index.js...f5ee0a 0aRCRD and followed the instructions on the page. After the restart install maxtor backup and encryption again. It has worked for me after that Hope it works "Moomie" wrote: The usb cable for the hard drive has an extra end for you to plug in if it's not getting enough power (tried with both plugged in before but had no change), but I wouldn't think that's the issue, the light on the front of it lights up, meaning it has power, plus also the fact I can still use it and transfer items to the hard drive, it's the software that seems to be having issues I'd think...maybe?. Catherine. "Richard Urban" wrote: Do not some of the Maxtor drives have a provision for plugging in an external power supply? Does your drive have such a provision? It could be that your M/B USB ports can not supply sufficient power to the drive for correct operation. You may want to get hold of the external power supply and try using the drive when it is running on external power. -- Regards, Richard Urban Microsoft MVP Windows Shell/User (For email, remove the obvious from my address) |