Go into Device Manager, uninstall the USB Controllers and reboot the PC.
Vista should reinstall the USB ports automatically.
You shouldn't use Add New Hardware for a printer, you should use the Canon
software packages. They work fine. I have the following Canon printers all
installed on Vista PCs.... i950, ip4200, ip4300, ip6600 and ip6700.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows
"jwskms" wrote in message
...
I just puchased a new Gateway computer and printer package. The Gateway
is a FX7020 and the printer is a Canon MP210. The OS is Vista Home
Premium.
I followed the installation instructions to the letter, but the printer
software never recognizes the printer and as a result does not complete
the installation.
I have rebooted as directed, but the problem persists.
Here is the history:
Prior to installing this new Canon MP210 printer I already had a Canon
IP4200. This printer also had problems installing, but I was able to
manually configure the printer by going to "Add New Hardware" in the
Control Panel, select printers and then select the Canon ip4200 in the
list. I configured it for port USB2* that was on the screen.
For whatever reason, each time I restarted the computer the "New
Hardware" dialog box came up and for many days I would just close and go
on. I did not have any printing problems and things seems to work OK.
This morning I select "Don't ask me again" on the "New Hardware" dialog
and could not print any longer.
So I uninstalled the Canon ip4200 and started over, but this time the
USB2* port was not available in the list of ports for the printer in the
manual Add Hardware dialog boxes.
At this point, I was tired of fooling with the Canon ip4200 and since I
had new Canon MP210, I decided to install it and move on...
So now you know the full story... I follow the instructions precisely
and the drivers will not install. I look in the Add Hardware
configuration dialog box and the USB port does not show up.
I am guessing that by telling the "New Hardware" box to quit prompting
me about the ip4200, it has disabled the USB ports or something.
Can anyone help?
Thanks,
Jeff
--
jwskms