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Old March 24th 08, 01:13 AM posted to microsoft.public.windows.vista.hardware_devices
JW
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Posts: 804
Default Problem Laser 8000 Bluetooth Mouse

I have not problem with my laser 8000 mouse with Vista HP 32 bit. Maybe the
battery in your mouse can no longer be recharge.
Have you tried a different battery?
"Andy" wrote in message
...
Sorry to resurect an old thread, but I have recently started having this
problem.

I'm fully patched with the latest version of Inteli desk and point.

Not sure why, but when I try and put my mouse in the charging dock it goes
slow flash once only then does the rapid red light flash thing.

It does not charge a discharged battery.

I've tried the mouse reset procedure exactely as described several times.

What seems to happen for me is .... I push the mouse reset button for 15
secs and the mouse starts to alternate red green (no pause in between).
Release and hold 5 secs, release and hold 5 secs.

I still get the alternating red green ... no pause.

Stick the mouse in the charger and I still get a reg green alternating
flash
... no pause.

remove and light is solid green

press for 5 secs ... and red / green alternating flash (no pause).

put it back in the holder for 25 secs + (left it a while) I get no 8 slow
green blinks followed by red .... just alternating red green or flashing
red.

My keyboard doesn't crash and .... ARRRGH.

I can recharge the batteries from an external source, and the mouse
otherwise operates flawlessly.

Deeply confused. Got my desktop 7000 set about december / january.

Anyone else had issues recently (ideally from the UK) and managed to get
this fix to work? Mouse itself has 'manufactured feb 2007' on the bottom
of
it.]

TYIA


Andy

"mark" wrote:

Thank you for your assistance.
I found out how to reset the laser 8000 mouse.
Note that the mouse recharge was disabled by a Vista64 update or an
update
hack.
That disabled behavior is well described in the forum.
The solution was to press in the mouse reset switch for about 15 seconds
and
then immediately press for 5 seconds and again for 5 seconds (3 pushes).
Then when the mouse is placed on the charge pad it blinks green-red pause
green-red and so on.
Then take the mouse off the pad and press the reset for five seconds.
Finally, place the mouse on the pad and let it recharge.
When the mouse light is solid green, not pulsing, take it off the pad.
You will notice that the mouse is still not working.
Keyboard also is frozen, and you cannot use your operating system.
Manually reset the computer with a warm reboot.
When Vista64 restarts, the mouse is still not going to work.
Another 5 second press of the mouse reset.
Place it on the charge pad for 5 seconds to initiate an amplified signal
burst.
Remove the mouse from the pad and leave it on the desk top.
Now locate the bluetooth transceiver in its USB port.
Do not unplug the transceiver.
Press the bluetooth transceiver's reset button for 5 seconds until it's
green light is rapidly blinking.
Let go of the reset and the transceiver will immediately stop blinking
and
emit a steady green glow.
This steady glow means that the mouse has been located by the operating
system.
A dialog with a progress bar will announce the configuration of the
bluetooth device to transact with the mouse for the operating system.
After the configuration completes the mouse is repaired and ready to use.

C&S, all I needed was the reset press sequence, or base manual hardware
reset sequence. Would have saved me months of dire annoyance. Why is this
info not shipped with the product, published online in a very noticable
and
easily accessed page, and provided to customers having any related
problem?

"Computer & Sound System Tech" wrote:

forgive me, but if i understand correctly you need the driver to charge
the
mouse, couldn't it be that the battery is not holding it's charge, or a
problem with the battery, or is it really the driver not telling the
mouse
to charge?

--
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http://www.AllAboutGames.BraveHost.com
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"mark" wrote in message
...
Subject: Problem Laser 8000 Bluetooth Mouse

Message: When the mouse is put on the charge pad its green light
pulses 8
times slowly. Then a red light flashes continuously and rapidly. The
mouse's NIMH battery does not charge except for a few minutes of use.
Even
when the mouse is left on the pad overnight. This problem started
early in
August when a Vista update included a prompt to update the mouse
driver
software with a download from Microsoft. The Microsoft download was
run
and stopped itself with a note that the driver was not compatible.
Thatt
is when the mouse stopped charging properly.

Then late August another Vista prompt to download the updated driver
for
the mouse, and this time the driver installed. However, the mouse
continues to fail to charge except for less than a minute when it is
first
placed on the charge pad.

The mouse battery charge anly lasts a very short while. If I take a
half
hour to reseat the mouse on the pad every time the rapid red blinking
occurs, I can slowly build up the charge. The slow green pulsing
lasts
about 30 seconds, so in half an hour the mouse is reseated on the
charger
pad 60 times.

Microsoft can direct me to a safe driver update, please. That would
be
greatly appreciated. It would be really appropriate if Microsoft
would
correct the error in its driver update for the Laser 8000 mouse (date
of
manufature, 2007).

Mark Stewart, August, September, October 2007