Bitlocker black screen after reboot
Hello!
I have a problem with Bitlocker: after the first restart (system check before encryption) the screen stays black. No error message, no boot screen, nothing. This is what I did: 1. Allow Bitlocker without TPM (via gpedit.msc) 2. Use Bitlocker Drive Preparation Tool to create a new partition. 3. Use the Bitlocker control panel to configure encryption. 4. Reboot when reuired to do so for the system check. Result: Black screen after BIOS POST screens. No message at all. Ctrl-Alt-Del does work, nothing else. The only way to repair was to boot from the Windows DVD and do a startup repair. My configuration is as follows: - ABit AB9Pro board (latest BIOS) with the following onboard controllers: . Intel ICH8R (2 RAID arrays containing boot-volume, 2 non-RAID disks) . JMicron JMB363 in AHCI mode (1 HD SATA, 1 HD PATA, 1 CD-ROM PATA) . Silicon Image 3132 (1 CD-ROM SATA) Is there anything I am doing wrong here? Anyone got Bitlocker running with a similar configuration? Thanks, mister.jones |
Bitlocker black screen after reboot
Hello Jones,
Thank you for using newsgroup! Based on your symptom, I suspect this similar issue may be caused by the incompatible BIOS or hardware environment. For more detailed requirements for BitLocker, please refer to: Windows Vista BitLocker Client Platform Requirements http://download.microsoft.com/downlo...0-8a0a-b183365 65f5b/BitLockerReq.doc Thanks & Regards, Ken Zhao Microsoft Online Support Microsoft Global Technical Support Center Get Secure! - www.microsoft.com/security http://www.microsoft.com/security ================================================== == When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== == This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | From: "mister.jones" | Subject: Bitlocker black screen after reboot | Date: Thu, 6 Sep 2007 04:22:57 +0200 | Lines: 29 | Message-ID: | MIME-Version: 1.0 | Content-Type: text/plain; | format=flowed; | charset="iso-8859-1"; | reply-type=original | Content-Transfer-Encoding: 7bit | X-Priority: 3 | X-MSMail-Priority: Normal | X-Newsreader: Microsoft Windows Mail 6.0.6000.16480 | X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16480 | X-MS-CommunityGroup-PostID: {D2469DE6-055C-43FE-956D-7D6D72C01011} | X-MS-CommunityGroup-MessageCategory: {E4FCE0A9-75B4-4168-BFF9-16C22D8747EC} | Newsgroups: microsoft.public.windows.vista.security | Path: TK2MSFTNGHUB02.phx.gbl | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.security:8941 | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1 | X-Tomcat-NG: microsoft.public.windows.vista.security | | Hello! | I have a problem with Bitlocker: after the first restart (system check | before encryption) the screen stays black. No error message, no boot screen, | nothing. | This is what I did: | 1. Allow Bitlocker without TPM (via gpedit.msc) | 2. Use Bitlocker Drive Preparation Tool to create a new partition. | 3. Use the Bitlocker control panel to configure encryption. | 4. Reboot when reuired to do so for the system check. | Result: Black screen after BIOS POST screens. No message at all. | Ctrl-Alt-Del does work, nothing else. | | The only way to repair was to boot from the Windows DVD and do a startup | repair. | | My configuration is as follows: | - ABit AB9Pro board (latest BIOS) with the following onboard controllers: | . Intel ICH8R (2 RAID arrays containing boot-volume, 2 non-RAID disks) | . JMicron JMB363 in AHCI mode (1 HD SATA, 1 HD PATA, 1 CD-ROM PATA) | . Silicon Image 3132 (1 CD-ROM SATA) | | Is there anything I am doing wrong here? Anyone got Bitlocker running with a | similar configuration? | | Thanks, | mister.jones | | | | |
Bitlocker black screen after reboot
Hi Jones,
I am just writing to see how everything is going. If you have any updates or need any further assistance on this issue, please feel free to let me know. Thanks & Regards, Ken Zhao Microsoft Online Support Microsoft Global Technical Support Center Get Secure! - www.microsoft.com/security http://www.microsoft.com/security ================================================== == When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== == This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | X-Tomcat-ID: 131029305 | References: | MIME-Version: 1.0 | Content-Type: text/plain | Content-Transfer-Encoding: 7bit | From: ("Ken Zhao [MSFT]") | Organization: Microsoft | Date: Thu, 06 Sep 2007 09:20:08 GMT | Subject: Bitlocker black screen after reboot | X-Tomcat-NG: microsoft.public.windows.vista.security | Message-ID: | Newsgroups: microsoft.public.windows.vista.security | Lines: 76 | Path: TK2MSFTNGHUB02.phx.gbl | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.security:8943 | NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122 | | Hello Jones, | | Thank you for using newsgroup! | | Based on your symptom, I suspect this similar issue may be caused by the | incompatible BIOS or hardware environment. For more detailed requirements | for BitLocker, please refer to: | Windows Vista BitLocker Client Platform Requirements | http://download.microsoft.com/downlo...0-8a0a-b183365 | 65f5b/BitLockerReq.doc | | Thanks & Regards, | | Ken Zhao | | Microsoft Online Support | Microsoft Global Technical Support Center | | Get Secure! - www.microsoft.com/security http://www.microsoft.com/security | ================================================== == | When responding to posts, please "Reply to Group" via your newsreader so | that others may learn and benefit from your issue. | ================================================== == | This posting is provided "AS IS" with no warranties, and confers no rights. | | | | | -------------------- | | From: "mister.jones" | | Subject: Bitlocker black screen after reboot | | Date: Thu, 6 Sep 2007 04:22:57 +0200 | | Lines: 29 | | Message-ID: | | MIME-Version: 1.0 | | Content-Type: text/plain; | | format=flowed; | | charset="iso-8859-1"; | | reply-type=original | | Content-Transfer-Encoding: 7bit | | X-Priority: 3 | | X-MSMail-Priority: Normal | | X-Newsreader: Microsoft Windows Mail 6.0.6000.16480 | | X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16480 | | X-MS-CommunityGroup-PostID: {D2469DE6-055C-43FE-956D-7D6D72C01011} | | X-MS-CommunityGroup-MessageCategory: | {E4FCE0A9-75B4-4168-BFF9-16C22D8747EC} | | Newsgroups: microsoft.public.windows.vista.security | | Path: TK2MSFTNGHUB02.phx.gbl | | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.security:8941 | | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1 | | X-Tomcat-NG: microsoft.public.windows.vista.security | | | | Hello! | | I have a problem with Bitlocker: after the first restart (system check | | before encryption) the screen stays black. No error message, no boot | screen, | | nothing. | | This is what I did: | | 1. Allow Bitlocker without TPM (via gpedit.msc) | | 2. Use Bitlocker Drive Preparation Tool to create a new partition. | | 3. Use the Bitlocker control panel to configure encryption. | | 4. Reboot when reuired to do so for the system check. | | Result: Black screen after BIOS POST screens. No message at all. | | Ctrl-Alt-Del does work, nothing else. | | | | The only way to repair was to boot from the Windows DVD and do a startup | | repair. | | | | My configuration is as follows: | | - ABit AB9Pro board (latest BIOS) with the following onboard controllers: | | . Intel ICH8R (2 RAID arrays containing boot-volume, 2 non-RAID disks) | | . JMicron JMB363 in AHCI mode (1 HD SATA, 1 HD PATA, 1 CD-ROM PATA) | | . Silicon Image 3132 (1 CD-ROM SATA) | | | | Is there anything I am doing wrong here? Anyone got Bitlocker running | with a | | similar configuration? | | | | Thanks, | | mister.jones | | | | | | | | | | |
Bitlocker black screen after reboot
Thanks Ken, for coming back to this issue. I looked at the document on
Bitlocker you pointed me to. Most of it is about TPM requirements. However, I want to run Bitlocker without TPM, which is possible when this feature is activated in Group Policy. I suppose rather that Bitlocker is not finding the right harddisk. Because there are three controllers and six disks, I suppose the Bitlocker's bootcode gets confused. What startles me is that it does not even give out an error message. Best regards mister.jones ----- Original Message ----- From: ""Ken Zhao [MSFT]"" Newsgroups: microsoft.public.windows.vista.security Sent: Tuesday, September 11, 2007 12:37 PM Subject: Bitlocker black screen after reboot Hi Jones, I am just writing to see how everything is going. If you have any updates or need any further assistance on this issue, please feel free to let me know. Thanks & Regards, Ken Zhao | | Hello Jones, | | Thank you for using newsgroup! | | Based on your symptom, I suspect this similar issue may be caused by the | incompatible BIOS or hardware environment. For more detailed requirements | for BitLocker, please refer to: | Windows Vista BitLocker Client Platform Requirements | http://download.microsoft.com/downlo...0-8a0a-b183365 | 65f5b/BitLockerReq.doc | | Thanks & Regards, | | Ken Zhao | | | | | Hello! | | I have a problem with Bitlocker: after the first restart (system check | | before encryption) the screen stays black. No error message, no boot | screen, | | nothing. | | This is what I did: | | 1. Allow Bitlocker without TPM (via gpedit.msc) | | 2. Use Bitlocker Drive Preparation Tool to create a new partition. | | 3. Use the Bitlocker control panel to configure encryption. | | 4. Reboot when reuired to do so for the system check. | | Result: Black screen after BIOS POST screens. No message at all. | | Ctrl-Alt-Del does work, nothing else. | | | | The only way to repair was to boot from the Windows DVD and do a startup | | repair. | | | | My configuration is as follows: | | - ABit AB9Pro board (latest BIOS) with the following onboard controllers: | | . Intel ICH8R (2 RAID arrays containing boot-volume, 2 non-RAID disks) | | . JMicron JMB363 in AHCI mode (1 HD SATA, 1 HD PATA, 1 CD-ROM PATA) | | . Silicon Image 3132 (1 CD-ROM SATA) | | | | Is there anything I am doing wrong here? Anyone got Bitlocker running | with a | | similar configuration? | | | | Thanks, | | mister.jones | | | | | | | | | | |
Bitlocker black screen after reboot
Yes, I agree with your opinion.
Thanks & Regards, Ken Zhao Microsoft Online Support Microsoft Global Technical Support Center Get Secure! - www.microsoft.com/security http://www.microsoft.com/security ================================================== == When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== == This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | From: "mister.jones" | References: | In-Reply-To: | Subject: Bitlocker black screen after reboot | Date: Thu, 13 Sep 2007 23:35:02 +0200 | Lines: 87 | Message-ID: | MIME-Version: 1.0 | Content-Type: text/plain; | format=flowed; | charset="iso-8859-1"; | reply-type=original | Content-Transfer-Encoding: 7bit | X-Priority: 3 | X-MSMail-Priority: Normal | X-Newsreader: Microsoft Windows Mail 6.0.6000.16480 | X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16480 | X-MS-CommunityGroup-PostID: {125E1260-E67B-4555-8EA9-12FCA41EAF57} | X-MS-CommunityGroup-ThreadID: D2469DE6-055C-43FE-956D-7D6D72C01011 | X-MS-CommunityGroup-ParentID: CACA94FA-3ECE-4665-873E-C48085D925CD | Newsgroups: microsoft.public.windows.vista.security | Path: TK2MSFTNGHUB02.phx.gbl | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.security:9105 | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1 | X-Tomcat-NG: microsoft.public.windows.vista.security | | Thanks Ken, for coming back to this issue. I looked at the document on | Bitlocker you pointed me to. Most of it is about TPM requirements. However, | I want to run Bitlocker without TPM, which is possible when this feature is | activated in Group Policy. | I suppose rather that Bitlocker is not finding the right harddisk. Because | there are three controllers and six disks, I suppose the Bitlocker's | bootcode gets confused. What startles me is that it does not even give out | an error message. | Best regards | mister.jones | | | | ----- Original Message ----- | From: ""Ken Zhao [MSFT]"" | Newsgroups: microsoft.public.windows.vista.security | Sent: Tuesday, September 11, 2007 12:37 PM | Subject: Bitlocker black screen after reboot | | | Hi Jones, | | I am just writing to see how everything is going. If you have any updates | or need any further assistance on this issue, please feel free to let me | know. | | Thanks & Regards, | | Ken Zhao | | | | Hello Jones, | | | | Thank you for using newsgroup! | | | | Based on your symptom, I suspect this similar issue may be caused by the | | incompatible BIOS or hardware environment. For more detailed | requirements | | for BitLocker, please refer to: | | Windows Vista BitLocker Client Platform Requirements | | | http://download.microsoft.com/downlo...0-8a0a-b183365 | | 65f5b/BitLockerReq.doc | | | | Thanks & Regards, | | | | Ken Zhao | | | | | | | | Hello! | | | I have a problem with Bitlocker: after the first restart (system check | | | before encryption) the screen stays black. No error message, no boot | | screen, | | | nothing. | | | This is what I did: | | | 1. Allow Bitlocker without TPM (via gpedit.msc) | | | 2. Use Bitlocker Drive Preparation Tool to create a new partition. | | | 3. Use the Bitlocker control panel to configure encryption. | | | 4. Reboot when reuired to do so for the system check. | | | Result: Black screen after BIOS POST screens. No message at all. | | | Ctrl-Alt-Del does work, nothing else. | | | | | | The only way to repair was to boot from the Windows DVD and do a | startup | | | repair. | | | | | | My configuration is as follows: | | | - ABit AB9Pro board (latest BIOS) with the following onboard | controllers: | | | . Intel ICH8R (2 RAID arrays containing boot-volume, 2 non-RAID | disks) | | | . JMicron JMB363 in AHCI mode (1 HD SATA, 1 HD PATA, 1 CD-ROM PATA) | | | . Silicon Image 3132 (1 CD-ROM SATA) | | | | | | Is there anything I am doing wrong here? Anyone got Bitlocker running | | with a | | | similar configuration? | | | | | | Thanks, | | | mister.jones | | | | | | | | | | | | | | | | | | | |
Bitlocker black screen after reboot
I heard, there will be changes to Bitlocker in SP1. Will these be only in
the GUI or will the boot-code change, too, so that there is hope that it will work with my hardware? ""Ken Zhao [MSFT]"" schrieb im Newsbeitrag ... Yes, I agree with your opinion. Thanks & Regards, Ken Zhao Microsoft Online Support Microsoft Global Technical Support Center Get Secure! - www.microsoft.com/security http://www.microsoft.com/security ================================================== == When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== == This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | From: "mister.jones" | References: | In-Reply-To: | Subject: Bitlocker black screen after reboot | Date: Thu, 13 Sep 2007 23:35:02 +0200 | Lines: 87 | Message-ID: | MIME-Version: 1.0 | Content-Type: text/plain; | format=flowed; | charset="iso-8859-1"; | reply-type=original | Content-Transfer-Encoding: 7bit | X-Priority: 3 | X-MSMail-Priority: Normal | X-Newsreader: Microsoft Windows Mail 6.0.6000.16480 | X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16480 | X-MS-CommunityGroup-PostID: {125E1260-E67B-4555-8EA9-12FCA41EAF57} | X-MS-CommunityGroup-ThreadID: D2469DE6-055C-43FE-956D-7D6D72C01011 | X-MS-CommunityGroup-ParentID: CACA94FA-3ECE-4665-873E-C48085D925CD | Newsgroups: microsoft.public.windows.vista.security | Path: TK2MSFTNGHUB02.phx.gbl | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.security:9105 | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1 | X-Tomcat-NG: microsoft.public.windows.vista.security | | Thanks Ken, for coming back to this issue. I looked at the document on | Bitlocker you pointed me to. Most of it is about TPM requirements. However, | I want to run Bitlocker without TPM, which is possible when this feature is | activated in Group Policy. | I suppose rather that Bitlocker is not finding the right harddisk. Because | there are three controllers and six disks, I suppose the Bitlocker's | bootcode gets confused. What startles me is that it does not even give out | an error message. | Best regards | mister.jones | | | | ----- Original Message ----- | From: ""Ken Zhao [MSFT]"" | Newsgroups: microsoft.public.windows.vista.security | Sent: Tuesday, September 11, 2007 12:37 PM | Subject: Bitlocker black screen after reboot | | | Hi Jones, | | I am just writing to see how everything is going. If you have any updates | or need any further assistance on this issue, please feel free to let me | know. | | Thanks & Regards, | | Ken Zhao | | | | Hello Jones, | | | | Thank you for using newsgroup! | | | | Based on your symptom, I suspect this similar issue may be caused by the | | incompatible BIOS or hardware environment. For more detailed | requirements | | for BitLocker, please refer to: | | Windows Vista BitLocker Client Platform Requirements | | | http://download.microsoft.com/downlo...0-8a0a-b183365 | | 65f5b/BitLockerReq.doc | | | | Thanks & Regards, | | | | Ken Zhao | | | | | | | | Hello! | | | I have a problem with Bitlocker: after the first restart (system check | | | before encryption) the screen stays black. No error message, no boot | | screen, | | | nothing. | | | This is what I did: | | | 1. Allow Bitlocker without TPM (via gpedit.msc) | | | 2. Use Bitlocker Drive Preparation Tool to create a new partition. | | | 3. Use the Bitlocker control panel to configure encryption. | | | 4. Reboot when reuired to do so for the system check. | | | Result: Black screen after BIOS POST screens. No message at all. | | | Ctrl-Alt-Del does work, nothing else. | | | | | | The only way to repair was to boot from the Windows DVD and do a | startup | | | repair. | | | | | | My configuration is as follows: | | | - ABit AB9Pro board (latest BIOS) with the following onboard | controllers: | | | . Intel ICH8R (2 RAID arrays containing boot-volume, 2 non-RAID | disks) | | | . JMicron JMB363 in AHCI mode (1 HD SATA, 1 HD PATA, 1 CD-ROM PATA) | | | . Silicon Image 3132 (1 CD-ROM SATA) | | | | | | Is there anything I am doing wrong here? Anyone got Bitlocker running | | with a | | | similar configuration? | | | | | | Thanks, | | | mister.jones | | | | | | | | | | | | | | | | | | | |
Bitlocker black screen after reboot
I have not heard that. Therefore, I cannot make sure.
Thanks & Regards, Ken Zhao Microsoft Online Support Microsoft Global Technical Support Center Get Secure! - www.microsoft.com/security http://www.microsoft.com/security ================================================== == When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== == This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | From: "mister.jones" | References: | In-Reply-To: | Subject: Bitlocker black screen after reboot | Date: Fri, 14 Sep 2007 11:55:18 +0200 | Lines: 161 | Message-ID: | MIME-Version: 1.0 | Content-Type: text/plain; | format=flowed; | charset="iso-8859-1"; | reply-type=original | Content-Transfer-Encoding: 7bit | X-Priority: 3 | X-MSMail-Priority: Normal | X-Newsreader: Microsoft Windows Mail 6.0.6000.16480 | X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16480 | X-MS-CommunityGroup-PostID: {9100E1BA-5C71-47E3-8E76-A7BB5F1E9C3E} | X-MS-CommunityGroup-ThreadID: D2469DE6-055C-43FE-956D-7D6D72C01011 | X-MS-CommunityGroup-ParentID: 112FD9CE-6CB9-465B-93DA-FFE82CCB490F | Newsgroups: microsoft.public.windows.vista.security | Path: TK2MSFTNGHUB02.phx.gbl | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.security:9115 | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1 | X-Tomcat-NG: microsoft.public.windows.vista.security | | I heard, there will be changes to Bitlocker in SP1. Will these be only in | the GUI or will the boot-code change, too, so that there is hope that it | will work with my hardware? | | | | ""Ken Zhao [MSFT]"" schrieb im Newsbeitrag | ... | Yes, I agree with your opinion. | | Thanks & Regards, | | Ken Zhao | | Microsoft Online Support | Microsoft Global Technical Support Center | | Get Secure! - www.microsoft.com/security | http://www.microsoft.com/security | ================================================== == | When responding to posts, please "Reply to Group" via your newsreader so | that others may learn and benefit from your issue. | ================================================== == | This posting is provided "AS IS" with no warranties, and confers no | rights. | | | | | -------------------- | | From: "mister.jones" | | References: | | | | In-Reply-To: | | Subject: Bitlocker black screen after reboot | | Date: Thu, 13 Sep 2007 23:35:02 +0200 | | Lines: 87 | | Message-ID: | | MIME-Version: 1.0 | | Content-Type: text/plain; | | format=flowed; | | charset="iso-8859-1"; | | reply-type=original | | Content-Transfer-Encoding: 7bit | | X-Priority: 3 | | X-MSMail-Priority: Normal | | X-Newsreader: Microsoft Windows Mail 6.0.6000.16480 | | X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16480 | | X-MS-CommunityGroup-PostID: {125E1260-E67B-4555-8EA9-12FCA41EAF57} | | X-MS-CommunityGroup-ThreadID: D2469DE6-055C-43FE-956D-7D6D72C01011 | | X-MS-CommunityGroup-ParentID: CACA94FA-3ECE-4665-873E-C48085D925CD | | Newsgroups: microsoft.public.windows.vista.security | | Path: TK2MSFTNGHUB02.phx.gbl | | Xref: TK2MSFTNGHUB02.phx.gbl | microsoft.public.windows.vista.security:9105 | | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1 | | X-Tomcat-NG: microsoft.public.windows.vista.security | | | | Thanks Ken, for coming back to this issue. I looked at the document on | | Bitlocker you pointed me to. Most of it is about TPM requirements. | However, | | I want to run Bitlocker without TPM, which is possible when this feature | is | | activated in Group Policy. | | I suppose rather that Bitlocker is not finding the right harddisk. | Because | | there are three controllers and six disks, I suppose the Bitlocker's | | bootcode gets confused. What startles me is that it does not even give | out | | an error message. | | Best regards | | mister.jones | | | | | | | | ----- Original Message ----- | | From: ""Ken Zhao [MSFT]"" | | Newsgroups: microsoft.public.windows.vista.security | | Sent: Tuesday, September 11, 2007 12:37 PM | | Subject: Bitlocker black screen after reboot | | | | | | Hi Jones, | | | | I am just writing to see how everything is going. If you have any | updates | | or need any further assistance on this issue, please feel free to let | me | | know. | | | | Thanks & Regards, | | | | Ken Zhao | | | | | | Hello Jones, | | | | | | Thank you for using newsgroup! | | | | | | Based on your symptom, I suspect this similar issue may be caused by | the | | | incompatible BIOS or hardware environment. For more detailed | | requirements | | | for BitLocker, please refer to: | | | Windows Vista BitLocker Client Platform Requirements | | | | | | http://download.microsoft.com/downlo...0-8a0a-b183365 | | | 65f5b/BitLockerReq.doc | | | | | | Thanks & Regards, | | | | | | Ken Zhao | | | | | | | | | | | Hello! | | | | I have a problem with Bitlocker: after the first restart (system | check | | | | before encryption) the screen stays black. No error message, no | boot | | | screen, | | | | nothing. | | | | This is what I did: | | | | 1. Allow Bitlocker without TPM (via gpedit.msc) | | | | 2. Use Bitlocker Drive Preparation Tool to create a new partition. | | | | 3. Use the Bitlocker control panel to configure encryption. | | | | 4. Reboot when reuired to do so for the system check. | | | | Result: Black screen after BIOS POST screens. No message at all. | | | | Ctrl-Alt-Del does work, nothing else. | | | | | | | | The only way to repair was to boot from the Windows DVD and do a | | startup | | | | repair. | | | | | | | | My configuration is as follows: | | | | - ABit AB9Pro board (latest BIOS) with the following onboard | | controllers: | | | | . Intel ICH8R (2 RAID arrays containing boot-volume, 2 non-RAID | | disks) | | | | . JMicron JMB363 in AHCI mode (1 HD SATA, 1 HD PATA, 1 CD-ROM | PATA) | | | | . Silicon Image 3132 (1 CD-ROM SATA) | | | | | | | | Is there anything I am doing wrong here? Anyone got Bitlocker | running | | | with a | | | | similar configuration? | | | | | | | | Thanks, | | | | mister.jones | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
Bitlocker black screen after reboot
Hi,
If you have any updates, please feel free to let me know. Thanks & Regards, Ken Zhao Microsoft Online Support Microsoft Global Technical Support Center Get Secure! - www.microsoft.com/security http://www.microsoft.com/security ================================================== == When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== == This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | X-Tomcat-ID: 74062148 | References: | MIME-Version: 1.0 | Content-Type: text/plain | Content-Transfer-Encoding: 7bit | From: ("Ken Zhao [MSFT]") | Organization: Microsoft | Date: Mon, 17 Sep 2007 06:27:14 GMT | Subject: Bitlocker black screen after reboot | X-Tomcat-NG: microsoft.public.windows.vista.security | Message-ID: | Newsgroups: microsoft.public.windows.vista.security | Lines: 191 | Path: TK2MSFTNGHUB02.phx.gbl | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.security:9183 | NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122 | | I have not heard that. Therefore, I cannot make sure. | | Thanks & Regards, | | Ken Zhao | | Microsoft Online Support | Microsoft Global Technical Support Center | | Get Secure! - www.microsoft.com/security http://www.microsoft.com/security | ================================================== == | When responding to posts, please "Reply to Group" via your newsreader so | that others may learn and benefit from your issue. | ================================================== == | This posting is provided "AS IS" with no warranties, and confers no rights. | | | | | -------------------- | | From: "mister.jones" | | References: | | | | | | In-Reply-To: | | Subject: Bitlocker black screen after reboot | | Date: Fri, 14 Sep 2007 11:55:18 +0200 | | Lines: 161 | | Message-ID: | | MIME-Version: 1.0 | | Content-Type: text/plain; | | format=flowed; | | charset="iso-8859-1"; | | reply-type=original | | Content-Transfer-Encoding: 7bit | | X-Priority: 3 | | X-MSMail-Priority: Normal | | X-Newsreader: Microsoft Windows Mail 6.0.6000.16480 | | X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16480 | | X-MS-CommunityGroup-PostID: {9100E1BA-5C71-47E3-8E76-A7BB5F1E9C3E} | | X-MS-CommunityGroup-ThreadID: D2469DE6-055C-43FE-956D-7D6D72C01011 | | X-MS-CommunityGroup-ParentID: 112FD9CE-6CB9-465B-93DA-FFE82CCB490F | | Newsgroups: microsoft.public.windows.vista.security | | Path: TK2MSFTNGHUB02.phx.gbl | | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.security:9115 | | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1 | | X-Tomcat-NG: microsoft.public.windows.vista.security | | | | I heard, there will be changes to Bitlocker in SP1. Will these be only in | | the GUI or will the boot-code change, too, so that there is hope that it | | will work with my hardware? | | | | | | | | ""Ken Zhao [MSFT]"" schrieb im Newsbeitrag | | ... | | Yes, I agree with your opinion. | | | | Thanks & Regards, | | | | Ken Zhao | | | | Microsoft Online Support | | Microsoft Global Technical Support Center | | | | Get Secure! - www.microsoft.com/security | | http://www.microsoft.com/security | | ================================================== == | | When responding to posts, please "Reply to Group" via your newsreader so | | that others may learn and benefit from your issue. | | ================================================== == | | This posting is provided "AS IS" with no warranties, and confers no | | rights. | | | | | | | | | | -------------------- | | | From: "mister.jones" | | | References: | | | | | | | In-Reply-To: | | | Subject: Bitlocker black screen after reboot | | | Date: Thu, 13 Sep 2007 23:35:02 +0200 | | | Lines: 87 | | | Message-ID: | | | MIME-Version: 1.0 | | | Content-Type: text/plain; | | | format=flowed; | | | charset="iso-8859-1"; | | | reply-type=original | | | Content-Transfer-Encoding: 7bit | | | X-Priority: 3 | | | X-MSMail-Priority: Normal | | | X-Newsreader: Microsoft Windows Mail 6.0.6000.16480 | | | X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16480 | | | X-MS-CommunityGroup-PostID: {125E1260-E67B-4555-8EA9-12FCA41EAF57} | | | X-MS-CommunityGroup-ThreadID: D2469DE6-055C-43FE-956D-7D6D72C01011 | | | X-MS-CommunityGroup-ParentID: CACA94FA-3ECE-4665-873E-C48085D925CD | | | Newsgroups: microsoft.public.windows.vista.security | | | Path: TK2MSFTNGHUB02.phx.gbl | | | Xref: TK2MSFTNGHUB02.phx.gbl | | microsoft.public.windows.vista.security:9105 | | | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1 | | | X-Tomcat-NG: microsoft.public.windows.vista.security | | | | | | Thanks Ken, for coming back to this issue. I looked at the document on | | | Bitlocker you pointed me to. Most of it is about TPM requirements. | | However, | | | I want to run Bitlocker without TPM, which is possible when this | feature | | is | | | activated in Group Policy. | | | I suppose rather that Bitlocker is not finding the right harddisk. | | Because | | | there are three controllers and six disks, I suppose the Bitlocker's | | | bootcode gets confused. What startles me is that it does not even give | | out | | | an error message. | | | Best regards | | | mister.jones | | | | | | | | | | | | ----- Original Message ----- | | | From: ""Ken Zhao [MSFT]"" | | | Newsgroups: microsoft.public.windows.vista.security | | | Sent: Tuesday, September 11, 2007 12:37 PM | | | Subject: Bitlocker black screen after reboot | | | | | | | | | Hi Jones, | | | | | | I am just writing to see how everything is going. If you have any | | updates | | | or need any further assistance on this issue, please feel free to | let | | me | | | know. | | | | | | Thanks & Regards, | | | | | | Ken Zhao | | | | | | | | Hello Jones, | | | | | | | | Thank you for using newsgroup! | | | | | | | | Based on your symptom, I suspect this similar issue may be caused | by | | the | | | | incompatible BIOS or hardware environment. For more detailed | | | requirements | | | | for BitLocker, please refer to: | | | | Windows Vista BitLocker Client Platform Requirements | | | | | | | | | | http://download.microsoft.com/downlo...0-8a0a-b183365 | | | | 65f5b/BitLockerReq.doc | | | | | | | | Thanks & Regards, | | | | | | | | Ken Zhao | | | | | | | | | | | | | | Hello! | | | | | I have a problem with Bitlocker: after the first restart (system | | check | | | | | before encryption) the screen stays black. No error message, no | | boot | | | | screen, | | | | | nothing. | | | | | This is what I did: | | | | | 1. Allow Bitlocker without TPM (via gpedit.msc) | | | | | 2. Use Bitlocker Drive Preparation Tool to create a new | partition. | | | | | 3. Use the Bitlocker control panel to configure encryption. | | | | | 4. Reboot when reuired to do so for the system check. | | | | | Result: Black screen after BIOS POST screens. No message at all. | | | | | Ctrl-Alt-Del does work, nothing else. | | | | | | | | | | The only way to repair was to boot from the Windows DVD and do a | | | startup | | | | | repair. | | | | | | | | | | My configuration is as follows: | | | | | - ABit AB9Pro board (latest BIOS) with the following onboard | | | controllers: | | | | | . Intel ICH8R (2 RAID arrays containing boot-volume, 2 | non-RAID | | | disks) | | | | | . JMicron JMB363 in AHCI mode (1 HD SATA, 1 HD PATA, 1 CD-ROM | | PATA) | | | | | . Silicon Image 3132 (1 CD-ROM SATA) | | | | | | | | | | Is there anything I am doing wrong here? Anyone got Bitlocker | | running | | | | with a | | | | | similar configuration? | | | | | | | | | | Thanks, | | | | | mister.jones | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
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