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Security and Windows Vista A forum for discussion on security issues with Windows Vista. (microsoft.public.windows.vista.security)

Outlook and web access fails when updates are added



 
 
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  #1 (permalink)  
Old September 20th 07, 11:02 PM posted to microsoft.public.security.homeusers,microsoft.public.windows.vista.security
PA Bear
external usenet poster
 
Posts: 267
Default Outlook and web access fails when updates are added

Crossposted to Vista Security newsgroup.

I was asking about Office 2003 SP3, not SP2 (SP3 was only released 2 days
ago): Is SP3 listed in windowsupdate.log or in Update History at Windows
Update website? What other updates are listed that were recently installed,
other than Defender definitions updates?

I very much doubt that a Defender definitions update caused the problem.
--
~PA Bear

Mano10000 wrote:
Thanks for such a fast response. Answer is no. Windows update history
claims
it installed Office 2003 SP2 a week or so ago, but I system restored since
then so I don't know if that means that it has since been removed.

Since making the original post I have successfully restored the system to
immediately before the last Windows update (the defender change) and it
all
works fine again.

I have 6 important updates available one of which is Office 2003 SP3. I
suppose the only 2 options for me are to install each individually and see
how they affect my machine, or simply ignore them. Unless you have a
better
idea. I have spent days trying to put the machine right after automatic
updates have fouled it up. I run absolutely nothing odd or dodgy that
should
make my system act strangely...

Is it just because Vista is new?

"PA Bear" wrote:

Did Automatic Updates install Office 2003 SP3 this week?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

Mano10000 wrote:
I'm running Vista Home premium (which includes Windows Defender). I also
have Office 2003. I've found that when I had automatic updates installed
I
lost the ability for Outlook to connect to my hotmail account and
Messenger
to sign in, and my web connection speed dropped from lightning quick to
something out of the mid-1980s.

I kept having to system restore, so now I have updates set for me to
choose
when to install them (and sadly I can't take the risk to ever do it).

However, today Windows Defender was flashing at me so I did a "check for
updates" and monitoring my Windows update manager it tells me KB915597
was
installed today and cannot be uninstalled.

You guessed it. Now Outlook cannot connect and my Web builds up line by
line
despite my ultrafast broadband.

What's going on and how can I put it right?

Thanks anyone for their help.


  #2 (permalink)  
Old September 22nd 07, 12:40 PM posted to microsoft.public.security.homeusers,microsoft.public.windows.vista.security
Mano10000
external usenet poster
 
Posts: 1
Default Outlook and web access fails when updates are added

Sorry - thought I was clear. SP3 is in my list of available updates, but I
haven't installed. There are 5 other important updates that I feel I should
try to install, but I have 3 or 4 times and when I have that slows my Web
connection a hundred-fold giving terrible probs for Outlook and Live
Messenger (so I've used system restore to remove them). They a
Security update for CAPICOM KB931906
Update for Outlook 2003 Junk email filter KB936677
Windows Malicious Software Removal Tool Sept 2007 KB890830
Definition update for Windows Defender KB915597 (definition 1.21.2942.12)
Microsoft SQL Server 2005 Express edition service pack 2 KB921896

According to the update history the only recent change was:
Definition update for Windows Defender KB915597 (definition 1.21.2940.3)

But as I have said I've restored since then (and am OK again) and if I look
at "Last Updated" in my Windows updated history the date for last changes is
long before this change.

Thanks again for any assistance - I'm kind of resigned to the problems, but
I know I shouldn't be!

Best wishes
"PA Bear" wrote:

Crossposted to Vista Security newsgroup.

I was asking about Office 2003 SP3, not SP2 (SP3 was only released 2 days
ago): Is SP3 listed in windowsupdate.log or in Update History at Windows
Update website? What other updates are listed that were recently installed,
other than Defender definitions updates?

I very much doubt that a Defender definitions update caused the problem.
--
~PA Bear

Mano10000 wrote:
Thanks for such a fast response. Answer is no. Windows update history
claims
it installed Office 2003 SP2 a week or so ago, but I system restored since
then so I don't know if that means that it has since been removed.

Since making the original post I have successfully restored the system to
immediately before the last Windows update (the defender change) and it
all
works fine again.

I have 6 important updates available one of which is Office 2003 SP3. I
suppose the only 2 options for me are to install each individually and see
how they affect my machine, or simply ignore them. Unless you have a
better
idea. I have spent days trying to put the machine right after automatic
updates have fouled it up. I run absolutely nothing odd or dodgy that
should
make my system act strangely...

Is it just because Vista is new?

"PA Bear" wrote:

Did Automatic Updates install Office 2003 SP3 this week?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

Mano10000 wrote:
I'm running Vista Home premium (which includes Windows Defender). I also
have Office 2003. I've found that when I had automatic updates installed
I
lost the ability for Outlook to connect to my hotmail account and
Messenger
to sign in, and my web connection speed dropped from lightning quick to
something out of the mid-1980s.

I kept having to system restore, so now I have updates set for me to
choose
when to install them (and sadly I can't take the risk to ever do it).

However, today Windows Defender was flashing at me so I did a "check for
updates" and monitoring my Windows update manager it tells me KB915597
was
installed today and cannot be uninstalled.

You guessed it. Now Outlook cannot connect and my Web builds up line by
line
despite my ultrafast broadband.

What's going on and how can I put it right?

Thanks anyone for their help.



  #3 (permalink)  
Old September 22nd 07, 04:47 PM posted to microsoft.public.security.homeusers,microsoft.public.windows.vista.security
PA Bear
external usenet poster
 
Posts: 267
Default Outlook and web access fails when updates are added

I'd say it's time for you to...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


Mano10000 wrote:
Sorry - thought I was clear. SP3 is in my list of available updates, but I
haven't installed. There are 5 other important updates that I feel I
should
try to install, but I have 3 or 4 times and when I have that slows my Web
connection a hundred-fold giving terrible probs for Outlook and Live
Messenger (so I've used system restore to remove them). They a
Security update for CAPICOM KB931906
Update for Outlook 2003 Junk email filter KB936677
Windows Malicious Software Removal Tool Sept 2007 KB890830
Definition update for Windows Defender KB915597 (definition 1.21.2942.12)
Microsoft SQL Server 2005 Express edition service pack 2 KB921896

According to the update history the only recent change was:
Definition update for Windows Defender KB915597 (definition 1.21.2940.3)

But as I have said I've restored since then (and am OK again) and if I
look
at "Last Updated" in my Windows updated history the date for last changes
is
long before this change.

Thanks again for any assistance - I'm kind of resigned to the problems,
but
I know I shouldn't be!

Best wishes
"PA Bear" wrote:

Crossposted to Vista Security newsgroup.

I was asking about Office 2003 SP3, not SP2 (SP3 was only released 2 days
ago): Is SP3 listed in windowsupdate.log or in Update History at Windows
Update website? What other updates are listed that were recently
installed, other than Defender definitions updates?

I very much doubt that a Defender definitions update caused the problem.
--
~PA Bear

Mano10000 wrote:
Thanks for such a fast response. Answer is no. Windows update history
claims
it installed Office 2003 SP2 a week or so ago, but I system restored
since
then so I don't know if that means that it has since been removed.

Since making the original post I have successfully restored the system
to
immediately before the last Windows update (the defender change) and it
all
works fine again.

I have 6 important updates available one of which is Office 2003 SP3. I
suppose the only 2 options for me are to install each individually and
see
how they affect my machine, or simply ignore them. Unless you have a
better
idea. I have spent days trying to put the machine right after automatic
updates have fouled it up. I run absolutely nothing odd or dodgy that
should
make my system act strangely...

Is it just because Vista is new?

"PA Bear" wrote:

Did Automatic Updates install Office 2003 SP3 this week?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

Mano10000 wrote:
I'm running Vista Home premium (which includes Windows Defender). I
also
have Office 2003. I've found that when I had automatic updates
installed
I
lost the ability for Outlook to connect to my hotmail account and
Messenger
to sign in, and my web connection speed dropped from lightning quick
to
something out of the mid-1980s.

I kept having to system restore, so now I have updates set for me to
choose
when to install them (and sadly I can't take the risk to ever do it).

However, today Windows Defender was flashing at me so I did a "check
for
updates" and monitoring my Windows update manager it tells me KB915597
was
installed today and cannot be uninstalled.

You guessed it. Now Outlook cannot connect and my Web builds up line
by
line
despite my ultrafast broadband.

What's going on and how can I put it right?

Thanks anyone for their help.


 




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