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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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How to remove an offline printer
I had a printer that quit working that I had to replace. I can't remove the
printer from my printers folder. I am logged on as administrator but I get an error message 0x00000057. I am at a loss as to how to get rid of it. Any suggestions are welcomed. TJH |
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How to remove an offline printer
TJ wrote:
I had a printer that quit working that I had to replace. I can't remove the printer from my printers folder. I am logged on as administrator but I get an error message 0x00000057. I am at a loss as to how to get rid of it. Any suggestions are welcomed. TJH TJ If you open the print queue for that printer are there any jobs waiting to print? If there are you will need to cancel them before you will be able to remove the printer. Tony MS MVP Printing/Imaging |
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How to remove an offline printer
Thanks for the suggestion but there are no print jobs in the queue. I had no
problems removing on the networked Windows XP SP2 but can't remove them Vista. -- TJH "Tony" wrote: TJ wrote: I had a printer that quit working that I had to replace. I can't remove the printer from my printers folder. I am logged on as administrator but I get an error message 0x00000057. I am at a loss as to how to get rid of it. Any suggestions are welcomed. TJH TJ If you open the print queue for that printer are there any jobs waiting to print? If there are you will need to cancel them before you will be able to remove the printer. Tony MS MVP Printing/Imaging |
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How to remove an offline printer
Try this:
Control Panel (Classic view) Printers Menu File Run as Administrator Server Properties Drivers tab, highlight the printer and press the Remove button. I Bleed Blue and Gold GO BEARS! "TJ" wrote in message ... Thanks for the suggestion but there are no print jobs in the queue. I had no problems removing on the networked Windows XP SP2 but can't remove them Vista. -- TJH "Tony" wrote: TJ wrote: I had a printer that quit working that I had to replace. I can't remove the printer from my printers folder. I am logged on as administrator but I get an error message 0x00000057. I am at a loss as to how to get rid of it. Any suggestions are welcomed. TJH TJ If you open the print queue for that printer are there any jobs waiting to print? If there are you will need to cancel them before you will be able to remove the printer. Tony MS MVP Printing/Imaging |
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How to remove an offline printer
i am having the same problem, however i show documents waiting to print, but
i can't remove them. can't get rid of the drivers as they are in use. totally unreponsive, also can't reinstall the printer. LOVE THAT VISTA help plz. "Cal Bear '66" wrote: Try this: Control Panel (Classic view) Printers Menu File Run as Administrator Server Properties Drivers tab, highlight the printer and press the Remove button. I Bleed Blue and Gold GO BEARS! "TJ" wrote in message ... Thanks for the suggestion but there are no print jobs in the queue. I had no problems removing on the networked Windows XP SP2 but can't remove them Vista. -- TJH "Tony" wrote: TJ wrote: I had a printer that quit working that I had to replace. I can't remove the printer from my printers folder. I am logged on as administrator but I get an error message 0x00000057. I am at a loss as to how to get rid of it. Any suggestions are welcomed. TJH TJ If you open the print queue for that printer are there any jobs waiting to print? If there are you will need to cancel them before you will be able to remove the printer. Tony MS MVP Printing/Imaging |
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How to remove an offline printer
TJH, I recently experienced exactly the same problem. It was frustrating enough to have the 'phantom printer' keep showing up that I kept working at it until I found a solution. The printer that I could not delete had a unique name (i.e., Laserjet 5P Den), so I decided to use 'regedit' and search for that exact name. Each time there was an associated registry entry (about 6 or 7 time), I deleted it. I then restarted the computer and voila! - the 'phantom printer' was deleted, and there did not seem to be any side effects. I would note that there are a lot of warnings about editing the registry as it can lead to serious problems. I am not all that experienced at modifying the registry, but in this case it seemed straight forward enought that I decided to 'go for it'. Just in case, however, I did backup the registry first using System Mechanic 7. Kevin -- KevinW |