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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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hp laserjet 3500 not working with vista
I'm unable to get my hp laserjet 3500 to print with vista, even after
downloading the new driver. I also found that my hp scanjet 8200 does not work. Both work well with XP. Would appreciate some helpful hints. Thank you, JZ |
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hp laserjet 3500 not working with vista
It seems to me that HP is not disclosing the many problems their printer
drivers have with Windows Vista. I also spent 8 hours with the HP technical support and finally found that my problem (Scan button on the HP printer does not work with Vista) was aknowledged and stated in a HP website. the website is:http://h10025.www1.hp.com/ewfrf/wc/g...ncodeUrl=true& the printer that I bought and returned, were Photosmart C4385 and C4280. Both of them carry the logo "Certified for Vista" meaning to me that they should work smoothly with Vista. But they do not. Is that a case of False advertisement? JP "JZ" wrote: I'm unable to get my hp laserjet 3500 to print with vista, even after downloading the new driver. I also found that my hp scanjet 8200 does not work. Both work well with XP. Would appreciate some helpful hints. Thank you, JZ |
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hp laserjet 3500 not working with vista
"JZ" schreef in bericht ... I'm unable to get my hp laserjet 3500 to print with vista, even after downloading the new driver. I also found that my hp scanjet 8200 does not work. Both work well with XP. Would appreciate some helpful hints. Thank you, JZ Hi, I had the same problem with my HP 4570c was working fine on ME and no more on Vista. I you were using the added CD that probably your system is totally corrupted. I was looking weeks and weeks on it and together with HP i came to the conclusing that the only way was to perform a total reinstallion. After exececuting (not using the SW of course) and just by plugging in the scanner everthing was working fine (although in reduced mode). Succes Huib |