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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan)

Vista & HP All In One Printer C7100 Series



 
 
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Old March 25th 08, 08:48 PM posted to microsoft.public.windows.vista.print_fax_scan
3 Strikes I'm Out?
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Default Vista & HP All In One Printer C7100 Series

I purchased a HP Laptop with Vista and have had an HP Printer. After
17-documented hours with HP Tech Support and now my 3rd Replacement Printer,
It still doesn't work right. After working properly for a "few days" it is
now only printing partial pages. Printing will omit some text but prints
other parts. I have been told by HP that its a WINDOWS problem/bug that they
won't fix. I was told the configuration in the Operating System via the
Rediscovery Service through Administrative Tools would require a computer
person to fix it. Their tech. support supposedly did that with me (took 2
hours) and he promised my problem was solved. I am now experiencing the same
problem. HP blames Windows and Windows Blames HP. I work from home and I
need my printer to work. Often times, the printer shows offline and won't
print at all. You'd think 2 HP Products would work seemlessly together.
Fraid not. Any solutions? I have installed and reinstalled the original cd
for the printer and that temporarily cures the problem. There has to be a
glitch somewhere. PLEASE HELP!
 




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