[crossposted to microsoft.public.windows.vista.hardware_devices]

We need your help to resolve this problem:

1. Please find the following files and copy them to a zip file:

Setupapi.log
Setupapi.dev.log
Msinfo32.txt

2. Email the zip file as an attachment to an email addressed to
ERICBROD[AT]MICROSOFT.COM.

3. See this related thread for a possible fix:
http://groups.google.com/group/micro...5a1872b053df04
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


rowdy123 wrote:
i have a dell 2 button mouse plugged into a USB port. it no longer works
after the vista 4/8/08 update.
i contacted dell and their great solution was to rebuild my system which i
refused to do. after restarting my system and pressing the F8 key i was
able to get into a safe mode which allowed me to go into safe mode and i
as
able to restore to the previous configuration. this fixed the problem at
the time, but the next morning it reloaded the upgrade again and i had to
do
the same procedure all over again. i contacted dell again and was told
that
so far i was the only user with this problem and that i needed to notify
microsoft so that they could fix the problem in the next upgrade. i did
notify microsoft and they referred me to this discussion group and were
not
aware of this problem. i am pullling my hair out trying to figure this
out.
I have turned my automatic updates off since Dell told me it would take
Microsoft that long to realize and fix this problem. I contacted
Microsoft
and they referred me to this discussion group.

Is there anyone out there that could help me with a solution to this
problem?