I'm hoping zachd sees this, since I have followed many of his
instructions and nothing has worked. Everything on his site looks very
helpful, but I think my situation may be a little more unique. I
installed Vista x64 several months ago, and have had Media Player
working fine with K-lite codec pack (being Vista Biz, there was no out
of the box DVD playback). It has also worked fine with Nero OEM 7
installed, but i do not think the nero burn plug in was ever installed
or used by WMP. I have made several hardware changes recently, mainly
because my motherboard was upgraded by ASUS's warranty department after
sending in another last year. So I had Vista installed fresh with my new
board, but old proc and memory. About 3 weeks ago, I replaced the
processor, but since I have most of my music on another computer, I
never really used WMP on the new setup. Today, I tried to set up my
library on WMP11 on x64, and whenever I open WMP it crashes within
seconds. The only way I can get it to stay open for any length of time
is to open a preferences menu, or somehow get it to switch to a tab
other than "library" quick enough. I browsed Google and various forums
to get enough info to try several steps, and nothing yet has worked. I
have uninstalled K-lite codecs and Nero. I have deleted the contents of
the DRM folder. I have tried individualizing DRM again. I have deleted
the Media Player folder under my profile which includes my library
databases. With K-lite codecs reinstalled, I am able to play a DVD at
times, but any time Media player stays on the library window for more
tha na few seconds, it crashes. Here is the data I receive.

Problem signatu
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6001.7000
Application Timestamp: 47919356
Fault Module Name: Indiv01.key
Fault Module Version: 11.0.6000.6324
Fault Module Timestamp: 47e32748
Exception Code: c0000005
Exception Offset: 00111676
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

When I run the command found here 'WMP FAQ: A trouble-shooting guide
for Windows Media Player problems.'
(http://zachd.com/pss/pss.html#indiv), I receive a similar crash with
these details.

Problem signatu
Problem Event Name: APPCRASH
Application Name: unregmp2.exe
Application Version: 11.0.6001.7000
Application Timestamp: 47919dc7
Fault Module Name: Indiv01_64.key
Fault Module Version: 11.0.6000.6324
Fault Module Timestamp: 47e326c6
Exception Code: 40000015
Exception Offset: 00000000001230dd
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033
Additional Information 1: 293a
Additional Information 2: 64fd5719f41bbbf32ebe7651ae7fa3a6
Additional Information 3: dc5b
Additional Information 4: d1a695a3016dd30400e553e73a162323

Also, opening the DRM update link in IE 7 results in a similar crash of
IE with these results. 'Security component upgrade'
(http://drmlicense.one.microsoft.com/...it.asp?force=1)

Problem signatu
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6001.18000
Application Timestamp: 47918f11
Fault Module Name: Indiv01.key
Fault Module Version: 11.0.6000.6324
Fault Module Timestamp: 47e32748
Exception Code: c0000005
Exception Offset: 0011b9e3
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

I am pretty confident this issue is related to changing processors in
this computer, but the steps listed on MS's tech site as a workaround do
not work, as deleting the DRM folder, with or without backing up my
licenses, fails to correct the issue. I have not ripped anything into
the library on this Vista x64 setup, but instead was trying to connect
to shared media on another computer. This same scenario works flawlessly
on a Vista Home Premium x86 computer on the same network. I will post
this, then see if I can swap enough things around to temporarily go back
to the old proc, and update the thread if needed.
Todd V.


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bad_the_ba