Yes. Either disable email scanning or uninstall it. See
www.oehelp.com/OETips.aspx#3
steve
"Giselle" wrote in message
...
Frank - thank you, unfortunately I tried that option before asking for
help.
I'm now wondering if Norton could be the problem?
"Frank Saunders, MS-MVP OE/WM" wrote:
"Giselle" wrote in message
...
I've just bought a pc with Vista Home Premium and Windows Mail: I can
get
Word attachments but not PDF.
Any suggestions of a fix to one very non-technical newcomer to this
world
of
IT?
Tools | Options | Security
Try unchecking "Do not allow ..." in the Virus Protection area.
--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.