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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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Epson status monitor
I have just brought new pc(Acer E120) with Vista preinstalled. Having then
insatalled all the software for my Epson C60 printer I get the message "parameter incorrect" when I try to print anything. When i try to access the Status Monitor the message is "bidirectional communication needed" I can print nozzel check patterns and clean nozzels till the cows come home, so I'm guessing the USB port and lead are fine (have changed both anyway) Have updated Vista (service pack 1 + anything else they seem to think I need) Have updated drivers from Epson site. Does anyone have any answers for this. I have been trying to solve this for nearly a week. And belive me i have looked everywhere on the web for an answer....HELP! |
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Epson status monitor
Elladave,
I hate to "rain on your parade", but you may be as "good as it's going to get". Last year, in the spring, I bought a brand new "custom computer" from a local computer shop, with all the bells and whistles, including Windows Vista Home Premium. Changing over from my old computer (bought in 2001) that had Windows XP with all the updates, was fairly easy. I had removed the old hard drive and installed it in a USB enclosure -- just copied, for the most part, all the files I needed over to the new computer's hard drive. But, when I hooked up my Epson Stylus CX6400, bought brand new in October, 2004, I had lost most of the features that had appeared on the Properties pop up window (Print Preview, Double Sided Printing, Selection of Print Quality, Head to Toe Printing) just to name a few. Phone calls and e-mails to Epson and Microsoft were futile -- each blamed the other, and finally a rude lady at Epson told me that Epson would NOT be writing new programs for my "old" all in one printer, and that my best bet was to buy a new all in one printer. I'm still using my CX6400 -- it just takes a little longer to get the end result I desire (Time I've got -- was 67 yesterday -- the 4th of July). P.S. For the "Know it All" people -- I HAVE downloaded the latest drivers from Epson and reinstalled them several times -- same thing. Don't waste my time and yours with all your worthless suggestions. ----- "elladave" wrote in message ... I have just brought new pc(Acer E120) with Vista preinstalled. Having then insatalled all the software for my Epson C60 printer I get the message "parameter incorrect" when I try to print anything. When i try to access the Status Monitor the message is "bidirectional communication needed" I can print nozzel check patterns and clean nozzels till the cows come home, so I'm guessing the USB port and lead are fine (have changed both anyway) Have updated Vista (service pack 1 + anything else they seem to think I need) Have updated drivers from Epson site. Does anyone have any answers for this. I have been trying to solve this for nearly a week. And belive me i have looked everywhere on the web for an answer....HELP! |
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Epson status monitor
All I can say is that I have just installed the Epson files for the Epson
Stylus CX6400 on my computer. Since I don't actually have such a printer to install, I opted to select "file" as the printer port. When I look at the printing options under Properties and other applicable places, I see a fairly extensive set of options including Print Preview, Reverse Order, Quality Options, Page options including Rotate 180, Mirror Image, Reduce/Enlargement, Borderless option, Ink level indicates, &c. (I did not see duplex/double side printing). There are few printer drivers and associated software for which I have seen a more comprehensive set of options. Just my view, of course. You obviously have your own. Does the XP 64 package have more options? Don't know. However, the latest versions for Vista and XP do have the same driver version number. I installed the package for Vista 64. Perhaps the Vista 32 package is different. 64 and 32 bit packages usually have similar features in my experience but then I have not checked them all. Waste of time? Perhaps but I was just filling in time waiting for a download to complete so I could turn off the computer and go to bed. Know-it-all? Perhaps when I was 16. But who wasn't then. -- Tom MSMVP 1998-2007 "James" James@home wrote in message ... Elladave, I hate to "rain on your parade", but you may be as "good as it's going to get". Last year, in the spring, I bought a brand new "custom computer" from a local computer shop, with all the bells and whistles, including Windows Vista Home Premium. Changing over from my old computer (bought in 2001) that had Windows XP with all the updates, was fairly easy. I had removed the old hard drive and installed it in a USB enclosure -- just copied, for the most part, all the files I needed over to the new computer's hard drive. But, when I hooked up my Epson Stylus CX6400, bought brand new in October, 2004, I had lost most of the features that had appeared on the Properties pop up window (Print Preview, Double Sided Printing, Selection of Print Quality, Head to Toe Printing) just to name a few. Phone calls and e-mails to Epson and Microsoft were futile -- each blamed the other, and finally a rude lady at Epson told me that Epson would NOT be writing new programs for my "old" all in one printer, and that my best bet was to buy a new all in one printer. I'm still using my CX6400 -- it just takes a little longer to get the end result I desire (Time I've got -- was 67 yesterday -- the 4th of July). P.S. For the "Know it All" people -- I HAVE downloaded the latest drivers from Epson and reinstalled them several times -- same thing. Don't waste my time and yours with all your worthless suggestions. ----- "elladave" wrote in message ... I have just brought new pc(Acer E120) with Vista preinstalled. Having then insatalled all the software for my Epson C60 printer I get the message "parameter incorrect" when I try to print anything. When i try to access the Status Monitor the message is "bidirectional communication needed" I can print nozzel check patterns and clean nozzels till the cows come home, so I'm guessing the USB port and lead are fine (have changed both anyway) Have updated Vista (service pack 1 + anything else they seem to think I need) Have updated drivers from Epson site. Does anyone have any answers for this. I have been trying to solve this for nearly a week. And belive me i have looked everywhere on the web for an answer....HELP! |
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Epson status monitor
I know you may not want to read this, but try deleting the printer,
uninstalling the Epson printer and all its drivers (being sure there are no residual registry entries) and the status monitor, and reinstall as a new printer using the latest drivers and monitor software. I had similar communications problems with a different model Epson printer, and removing then reinstalling the latest drivers and monitor worked for me. Installing the new drivers and software 'on top' of the existing versions did not work - a complete clear out was needed first. "elladave" wrote in message ... I have just brought new pc(Acer E120) with Vista preinstalled. Having then insatalled all the software for my Epson C60 printer I get the message "parameter incorrect" when I try to print anything. When i try to access the Status Monitor the message is "bidirectional communication needed" I can print nozzel check patterns and clean nozzels till the cows come home, so I'm guessing the USB port and lead are fine (have changed both anyway) Have updated Vista (service pack 1 + anything else they seem to think I need) Have updated drivers from Epson site. Does anyone have any answers for this. I have been trying to solve this for nearly a week. And belive me i have looked everywhere on the web for an answer....HELP! |
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Epson status monitor
Thanks James, I can understand your frustration, but I'm looking for answers
not just for someone to let off steam. "James" wrote: Elladave, I hate to "rain on your parade", but you may be as "good as it's going to get". Last year, in the spring, I bought a brand new "custom computer" from a local computer shop, with all the bells and whistles, including Windows Vista Home Premium. Changing over from my old computer (bought in 2001) that had Windows XP with all the updates, was fairly easy. I had removed the old hard drive and installed it in a USB enclosure -- just copied, for the most part, all the files I needed over to the new computer's hard drive. But, when I hooked up my Epson Stylus CX6400, bought brand new in October, 2004, I had lost most of the features that had appeared on the Properties pop up window (Print Preview, Double Sided Printing, Selection of Print Quality, Head to Toe Printing) just to name a few. Phone calls and e-mails to Epson and Microsoft were futile -- each blamed the other, and finally a rude lady at Epson told me that Epson would NOT be writing new programs for my "old" all in one printer, and that my best bet was to buy a new all in one printer. I'm still using my CX6400 -- it just takes a little longer to get the end result I desire (Time I've got -- was 67 yesterday -- the 4th of July). P.S. For the "Know it All" people -- I HAVE downloaded the latest drivers from Epson and reinstalled them several times -- same thing. Don't waste my time and yours with all your worthless suggestions. ----- "elladave" wrote in message ... I have just brought new pc(Acer E120) with Vista preinstalled. Having then insatalled all the software for my Epson C60 printer I get the message "parameter incorrect" when I try to print anything. When i try to access the Status Monitor the message is "bidirectional communication needed" I can print nozzel check patterns and clean nozzels till the cows come home, so I'm guessing the USB port and lead are fine (have changed both anyway) Have updated Vista (service pack 1 + anything else they seem to think I need) Have updated drivers from Epson site. Does anyone have any answers for this. I have been trying to solve this for nearly a week. And belive me i have looked everywhere on the web for an answer....HELP! |
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Epson status monitor
Ok Larry this seems like the most straightforward reply I've had so far.
Can you tell me how to;- *remove residual registry entries *insatall latest drivers and monitor without using the software disc supplied with the printer many thanks D. "Larry S" wrote: I know you may not want to read this, but try deleting the printer, uninstalling the Epson printer and all its drivers (being sure there are no residual registry entries) and the status monitor, and reinstall as a new printer using the latest drivers and monitor software. I had similar communications problems with a different model Epson printer, and removing then reinstalling the latest drivers and monitor worked for me. Installing the new drivers and software 'on top' of the existing versions did not work - a complete clear out was needed first. "elladave" wrote in message ... I have just brought new pc(Acer E120) with Vista preinstalled. Having then insatalled all the software for my Epson C60 printer I get the message "parameter incorrect" when I try to print anything. When i try to access the Status Monitor the message is "bidirectional communication needed" I can print nozzel check patterns and clean nozzels till the cows come home, so I'm guessing the USB port and lead are fine (have changed both anyway) Have updated Vista (service pack 1 + anything else they seem to think I need) Have updated drivers from Epson site. Does anyone have any answers for this. I have been trying to solve this for nearly a week. And belive me i have looked everywhere on the web for an answer....HELP! |
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Epson status monitor
The correct way to uninstall and reinstall....
http://www.coribright.com/windows/Article_One.htm Get the latest drivers from Epson's website. -- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "elladave" wrote in message ... Ok Larry this seems like the most straightforward reply I've had so far. Can you tell me how to;- *remove residual registry entries *insatall latest drivers and monitor without using the software disc supplied with the printer many thanks D. "Larry S" wrote: I know you may not want to read this, but try deleting the printer, uninstalling the Epson printer and all its drivers (being sure there are no residual registry entries) and the status monitor, and reinstall as a new printer using the latest drivers and monitor software. I had similar communications problems with a different model Epson printer, and removing then reinstalling the latest drivers and monitor worked for me. Installing the new drivers and software 'on top' of the existing versions did not work - a complete clear out was needed first. "elladave" wrote in message ... I have just brought new pc(Acer E120) with Vista preinstalled. Having then insatalled all the software for my Epson C60 printer I get the message "parameter incorrect" when I try to print anything. When i try to access the Status Monitor the message is "bidirectional communication needed" I can print nozzel check patterns and clean nozzels till the cows come home, so I'm guessing the USB port and lead are fine (have changed both anyway) Have updated Vista (service pack 1 + anything else they seem to think I need) Have updated drivers from Epson site. Does anyone have any answers for this. I have been trying to solve this for nearly a week. And belive me i have looked everywhere on the web for an answer....HELP! |
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Epson status monitor
AT LAST!
I finally got a reply from EPson. It seems the only way to use this printer with VISTA is to do without the Status Monitor i.e dont use the sofware CD supplied with the printer! see below:- The installation CD provided with the printer will not contain the drivers for Vista. I would recommend uninstalling the currently installed drivers using the following process: Click Start and then Control Panel -Programs & Features. Highlight the EPSON Printer Software and uninstall it. Say yes to any questions when prompted and the driver will be removed. The printer should now be uninstalled. Please be advised that EPSON have not produced any updated drivers for your printer for Windows Vista. There are however, alternative drivers included as part of your operating system. To install these drivers please follow the instructions below: 1. From the Desktop select Start Control Panel. 2. In the Control Panel select Printers. 3. In the Printers window click on Add Printer this will bring up the Add Printer wizard. 4. Select "Add Local Printer". 5. Select the correct Port for your Printer and click the "Next" button until you arrive at the screen entitled "Install the Printer Driver". 6. This screen will be split into two parts. On the left hand side you will need to pick the Manufacturer, in this case EPSON. On the right hand side select the model of your printer, when you have selected the options click the "Next" button to continue. 7. Keep clicking "Next" leaving all the settings at default until you reach the final screen where you will need to select "Finish". This driver is not compatible with the EPSON Status Monitor and does not show a progress monitor while printing. To view the ink levels for the printer you will need do the following. 1: Open Start Menu and select Control Panel. 2: In the Control Panel open Printers. 3: Right click on the printer icon and select Printer Preferences. 4: In the Printer Preferences Main tab click on the option to “Get Ink Levels” This will then show the ink levels. "Cari (MS-MVP)" wrote: The correct way to uninstall and reinstall.... http://www.coribright.com/windows/Article_One.htm Get the latest drivers from Epson's website. -- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "elladave" wrote in message ... Ok Larry this seems like the most straightforward reply I've had so far. Can you tell me how to;- *remove residual registry entries *insatall latest drivers and monitor without using the software disc supplied with the printer many thanks D. "Larry S" wrote: I know you may not want to read this, but try deleting the printer, uninstalling the Epson printer and all its drivers (being sure there are no residual registry entries) and the status monitor, and reinstall as a new printer using the latest drivers and monitor software. I had similar communications problems with a different model Epson printer, and removing then reinstalling the latest drivers and monitor worked for me. Installing the new drivers and software 'on top' of the existing versions did not work - a complete clear out was needed first. "elladave" wrote in message ... I have just brought new pc(Acer E120) with Vista preinstalled. Having then insatalled all the software for my Epson C60 printer I get the message "parameter incorrect" when I try to print anything. When i try to access the Status Monitor the message is "bidirectional communication needed" I can print nozzel check patterns and clean nozzels till the cows come home, so I'm guessing the USB port and lead are fine (have changed both anyway) Have updated Vista (service pack 1 + anything else they seem to think I need) Have updated drivers from Epson site. Does anyone have any answers for this. I have been trying to solve this for nearly a week. And belive me i have looked everywhere on the web for an answer....HELP! |
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Epson status monitor
Elladave,
So it all boils down to what I said in my first response to your problem: "...finally a rude lady at Epson told me that Epson would NOT be writing new programs for my "old" all in one printer...". Even so, I still like my Epson CX6400 because of the individual ink tanks -- I got tired of throwing away a perfectly good color cartridge for a couple HP printers -- well "perfectly good" except ONE COLOR had ran out... Good luck, and thanks for the followup advice. P.S. to Tom: I'm surely not a "Know it All" as you may have been at age 16 and suggest I may have been -- I turned 67 on the 4th of this month -- but I have learned a couple of things, and one is not to get down in the mud with the pigs -- you'll just wind up muddy... That's supposed to be a "funny" -- laugh... :-) ----- "elladave" wrote in message ... AT LAST! I finally got a reply from EPson. It seems the only way to use this printer with VISTA is to do without the Status Monitor i.e dont use the sofware CD supplied with the printer! see below:- The installation CD provided with the printer will not contain the drivers for Vista. I would recommend uninstalling the currently installed drivers using the following process: Click Start and then Control Panel -Programs & Features. Highlight the EPSON Printer Software and uninstall it. Say yes to any questions when prompted and the driver will be removed. The printer should now be uninstalled. Please be advised that EPSON have not produced any updated drivers for your printer for Windows Vista. There are however, alternative drivers included as part of your operating system. To install these drivers please follow the instructions below: 1. From the Desktop select Start Control Panel. 2. In the Control Panel select Printers. 3. In the Printers window click on Add Printer this will bring up the Add Printer wizard. 4. Select "Add Local Printer". 5. Select the correct Port for your Printer and click the "Next" button until you arrive at the screen entitled "Install the Printer Driver". 6. This screen will be split into two parts. On the left hand side you will need to pick the Manufacturer, in this case EPSON. On the right hand side select the model of your printer, when you have selected the options click the "Next" button to continue. 7. Keep clicking "Next" leaving all the settings at default until you reach the final screen where you will need to select "Finish". This driver is not compatible with the EPSON Status Monitor and does not show a progress monitor while printing. To view the ink levels for the printer you will need do the following. 1: Open Start Menu and select Control Panel. 2: In the Control Panel open Printers. 3: Right click on the printer icon and select Printer Preferences. 4: In the Printer Preferences Main tab click on the option to “Get Ink Levels” This will then show the ink levels. "Cari (MS-MVP)" wrote: The correct way to uninstall and reinstall.... http://www.coribright.com/windows/Article_One.htm Get the latest drivers from Epson's website. -- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "elladave" wrote in message ... Ok Larry this seems like the most straightforward reply I've had so far. Can you tell me how to;- *remove residual registry entries *insatall latest drivers and monitor without using the software disc supplied with the printer many thanks D. "Larry S" wrote: I know you may not want to read this, but try deleting the printer, uninstalling the Epson printer and all its drivers (being sure there are no residual registry entries) and the status monitor, and reinstall as a new printer using the latest drivers and monitor software. I had similar communications problems with a different model Epson printer, and removing then reinstalling the latest drivers and monitor worked for me. Installing the new drivers and software 'on top' of the existing versions did not work - a complete clear out was needed first. "elladave" wrote in message ... I have just brought new pc(Acer E120) with Vista preinstalled. Having then insatalled all the software for my Epson C60 printer I get the message "parameter incorrect" when I try to print anything. When i try to access the Status Monitor the message is "bidirectional communication needed" I can print nozzel check patterns and clean nozzels till the cows come home, so I'm guessing the USB port and lead are fine (have changed both anyway) Have updated Vista (service pack 1 + anything else they seem to think I need) Have updated drivers from Epson site. Does anyone have any answers for this. I have been trying to solve this for nearly a week. And belive me i have looked everywhere on the web for an answer....HELP! |
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Epson status monitor
There are plenty of newer printers with multiple cartridges for different
colors. Even plenty of Epsons if you like that particular manufacturer. Plenty of Canons too. -- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "James" James@home wrote in message ... Elladave, So it all boils down to what I said in my first response to your problem: "...finally a rude lady at Epson told me that Epson would NOT be writing new programs for my "old" all in one printer...". Even so, I still like my Epson CX6400 because of the individual ink tanks -- I got tired of throwing away a perfectly good color cartridge for a couple HP printers -- well "perfectly good" except ONE COLOR had ran out... Good luck, and thanks for the followup advice. P.S. to Tom: I'm surely not a "Know it All" as you may have been at age 16 and suggest I may have been -- I turned 67 on the 4th of this month -- but I have learned a couple of things, and one is not to get down in the mud with the pigs -- you'll just wind up muddy... That's supposed to be a "funny" -- laugh... :-) ----- "elladave" wrote in message ... AT LAST! I finally got a reply from EPson. It seems the only way to use this printer with VISTA is to do without the Status Monitor i.e dont use the sofware CD supplied with the printer! see below:- The installation CD provided with the printer will not contain the drivers for Vista. I would recommend uninstalling the currently installed drivers using the following process: Click Start and then Control Panel -Programs & Features. Highlight the EPSON Printer Software and uninstall it. Say yes to any questions when prompted and the driver will be removed. The printer should now be uninstalled. Please be advised that EPSON have not produced any updated drivers for your printer for Windows Vista. There are however, alternative drivers included as part of your operating system. To install these drivers please follow the instructions below: 1. From the Desktop select Start Control Panel. 2. In the Control Panel select Printers. 3. In the Printers window click on Add Printer this will bring up the Add Printer wizard. 4. Select "Add Local Printer". 5. Select the correct Port for your Printer and click the "Next" button until you arrive at the screen entitled "Install the Printer Driver". 6. This screen will be split into two parts. On the left hand side you will need to pick the Manufacturer, in this case EPSON. On the right hand side select the model of your printer, when you have selected the options click the "Next" button to continue. 7. Keep clicking "Next" leaving all the settings at default until you reach the final screen where you will need to select "Finish". This driver is not compatible with the EPSON Status Monitor and does not show a progress monitor while printing. To view the ink levels for the printer you will need do the following. 1: Open Start Menu and select Control Panel. 2: In the Control Panel open Printers. 3: Right click on the printer icon and select Printer Preferences. 4: In the Printer Preferences Main tab click on the option to “Get Ink Levels” This will then show the ink levels. "Cari (MS-MVP)" wrote: The correct way to uninstall and reinstall.... http://www.coribright.com/windows/Article_One.htm Get the latest drivers from Epson's website. -- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "elladave" wrote in message ... Ok Larry this seems like the most straightforward reply I've had so far. Can you tell me how to;- *remove residual registry entries *insatall latest drivers and monitor without using the software disc supplied with the printer many thanks D. "Larry S" wrote: I know you may not want to read this, but try deleting the printer, uninstalling the Epson printer and all its drivers (being sure there are no residual registry entries) and the status monitor, and reinstall as a new printer using the latest drivers and monitor software. I had similar communications problems with a different model Epson printer, and removing then reinstalling the latest drivers and monitor worked for me. Installing the new drivers and software 'on top' of the existing versions did not work - a complete clear out was needed first. "elladave" wrote in message ... I have just brought new pc(Acer E120) with Vista preinstalled. Having then insatalled all the software for my Epson C60 printer I get the message "parameter incorrect" when I try to print anything. When i try to access the Status Monitor the message is "bidirectional communication needed" I can print nozzel check patterns and clean nozzels till the cows come home, so I'm guessing the USB port and lead are fine (have changed both anyway) Have updated Vista (service pack 1 + anything else they seem to think I need) Have updated drivers from Epson site. Does anyone have any answers for this. I have been trying to solve this for nearly a week. And belive me i have looked everywhere on the web for an answer....HELP! |
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