If you get a winmail.dat attachment, that means the user sent that from
Outlook using RTF format and its not interpretable by WinMail.

HTML format is okay, but NOT RTF format.

steve

"Jim" wrote in message
...
One more thing--I just tried to email an attachment from my wife's laptop
using RTF and it came through fine. One thing I didn't mention was that
McAfee security came with the pc. I ended up disabling the email and spam
features to see if that would make a difference. I guess I really won't
know
until a client says they emailed an attachment and no paper clip shows
up...

Jim

"Frank Saunders, MS-MVP OE/WM" wrote:

"Giselle" wrote in message
...
Frank, the message says it is 2114Kb which must include the attachment,
so
looking into the message further like you suggested I can see a load of
'nonesense' text. Also, my husband has gone onto the account in Orange
(ISP)
and the test attachment he sent to me is there but as a "winmail.dat"
rather
than NAME.doc. Sounds like we are getting somewhere?

Aha!!!

I would bet money that the message was sent from Outlook (not Outlook
Express) using Outlook's RTF format. WinMail will never be able to find
the
attachment. Ask the sender to please send it again using Plain Text
instead
of RTF. If they're on a corporate network the network's Exchange Server
might still change it to RTF and WinMail won't be able to handle it.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.