Hello..

I have a new laptop with the DVD RW i wrote at the title, and i have a
Vista Home Premium x64 on it.. I installed the drivers one by one, none
of them had a problem at first..

But right after i installed Java, my bluetooth mouse (Logitech) stopped
moving, but it was getting my clicks :S When i tried to reinstall its
drivers, i recognised that i cant open the CD-ROM to change the CD..
After shutting down the computer, i opened it with the pin needle place
and took the previous CD out.. But now, it doesnt recognise when i put a
CD in (It says that I should put a CD in), it doesnt take it out when i
push the button, and If i click on "Extract" from My Computer, it gives
an error saying that another program is using this device and I cant
take it out..

Please help me, I dont want to use this computer like that..

P.S. It doesnt seem to have a problem with the drivers.. !?


--
Dynimum

"Dynimum" wrote in message
...

Hello..

I have a new laptop with the DVD RW i wrote at the title, and i have a
Vista Home Premium x64 on it.. I installed the drivers one by one, none
of them had a problem at first..

But right after i installed Java, my bluetooth mouse (Logitech) stopped
moving, but it was getting my clicks :S When i tried to reinstall its
drivers, i recognised that i cant open the CD-ROM to change the CD..
After shutting down the computer, i opened it with the pin needle place
and took the previous CD out.. But now, it doesnt recognise when i put a
CD in (It says that I should put a CD in), it doesnt take it out when i
push the button, and If i click on "Extract" from My Computer, it gives
an error saying that another program is using this device and I cant
take it out..

Please help me, I dont want to use this computer like that..


Since you say this is a new laptop, you really need to contact the
manufacturer service group. There are some things you can do, that sometimes
work, and if they don't it really needs to go back.

Before you do, check for running processes - mostly media players that may
be keeping it open. Stop any process that has anything to do with the
player, and see if it will recognize disks. You can uninstall the driver,
and reboot allowing Windows to find the device and intsall the driver again.
There are a couple of registry entries you can delete - see the MS KB
article on this. But much of the time none of this works, and it has to go
back. Infant mortality is common in electronics. If it is going to fail, it
will mostly be in the first ninty days or the last nine years. Good luck.


P.S. It doesnt seem to have a problem with the drivers.. !?


--
Dynimum

Thank you for your instructions, Wandering.. I contacted the
manufacturer via Internet, and they told me that they have to take the
laptop to the service to see whats wrong. I hope they can fix the
problem, or simply change the device..

Else I want my money back


--
Dynimum

"Dynimum" wrote in message
...

Thank you for your instructions, Wandering.. I contacted the
manufacturer via Internet, and they told me that they have to take the
laptop to the service to see whats wrong. I hope they can fix the
problem, or simply change the device..

Else I want my money back


--
Dynimum

Oh, they will fix it I am sure. Stuff happens, and consumer computers have
a failure rate around 1%.

Good luck.