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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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22" max res of only 1440x900 problem (Radeon HD3850)
Hi all.... I've just gone and upgraded to Vista 64bit to maximize the 4gb RAM I have (with more planned) but have a problem with my Cibox 22" WS monitor only reporting a max resoltion of 1440x900 by the Ati Catalyst CC (v8.11) but it's native res is 1680x1050! On 32bit Vista - it was fine and had it at 1680x1050 no problem! My Radeon HD3850 has dual DVI connectors - the monitor has only D-sub VGA input so I'm using an adapter to connect the monitor to the GPU card but as I said, this wasn't a problem in Vista 32bit... In Device Manager, the monitor is showing as a 'non PnPlay Monitor' I've tried forcing it to that res in the monitorattributes section, but it still won't have it, it just stays at 1440x900! I have the latest drivers installed for my card after updating them thinking it would solve the issue, but it hasn't. I've done a search on here and various remedies suggested (to others with similar probs) were to use an adapter (already doing that anyway) and to point Vista to the monitor's .ini file (which I dont think there is one - no disk supplied - no drivers on the Cibox site...) Bit stumped tbh.... Anyone got any other suggestions I can try? I'd really appreciate it... Thanks if you can help -- RexHam |
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22" max res of only 1440x900 problem (Radeon HD3850)
RexHam;902297 Wrote: ...I've tried forcing it to that res in the monitorattributes section, but it still won't have it, it just stays at 1440x900!... Was this in the CCC that you tried to force it? And even that didn't work? -- Brian the King |
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22" max res of only 1440x900 problem (Radeon HD3850)
Brian the King;902309 Wrote: RexHam;902297 Wrote: ...I've tried forcing it to that res in the monitorattributes section, but it still won't have it, it just stays at 1440x900!... Was this in the CCC that you tried to force it? And even that didn't work? Yes it was Brian - (thanks for replying btw....) On the Monitor Attributes tab, you can untick 'Use EDID or driver defaults' and it lets you specify a resolution and refresh rate...but it just -doesn't- do it...it just stays at 1440x900 -- RexHam |
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22" max res of only 1440x900 problem (Radeon HD3850)
Windows matches the matrix of supported resolutions/refresh rates provided
by your video card, and by your monitor. You will only see the options where entries overlap (where both devices can support the resolution/refresh). Since you have a "non PnPlay Monitor" driver installed, I am 99% confident this is the problem. There may have been a disk that came with your monitor - have you checked this? Or the manufacturer's website? If neither of these work, please reply to the group with the hardwareIDs of the monitor: start -- run -- devmgmt.msc -- device properties -- details tab -- hardwareIDs Note: The "driver" for monitors pretty much consists of an INF file with instructions to Windows about the support resolutions. "RexHam" wrote in message ... Hi all.... I've just gone and upgraded to Vista 64bit to maximize the 4gb RAM I have (with more planned) but have a problem with my Cibox 22" WS monitor only reporting a max resoltion of 1440x900 by the Ati Catalyst CC (v8.11) but it's native res is 1680x1050! On 32bit Vista - it was fine and had it at 1680x1050 no problem! My Radeon HD3850 has dual DVI connectors - the monitor has only D-sub VGA input so I'm using an adapter to connect the monitor to the GPU card but as I said, this wasn't a problem in Vista 32bit... In Device Manager, the monitor is showing as a 'non PnPlay Monitor' I've tried forcing it to that res in the monitorattributes section, but it still won't have it, it just stays at 1440x900! I have the latest drivers installed for my card after updating them thinking it would solve the issue, but it hasn't. I've done a search on here and various remedies suggested (to others with similar probs) were to use an adapter (already doing that anyway) and to point Vista to the monitor's .ini file (which I dont think there is one - no disk supplied - no drivers on the Cibox site...) Bit stumped tbh.... Anyone got any other suggestions I can try? I'd really appreciate it... Thanks if you can help -- RexHam |
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22" max res of only 1440x900 problem (Radeon HD3850)
The monitor appears to have been incorrectly detected. In Device Manager,
right click and uninstall the 'non PnPlay Monitor' then rescan for devices. If this does not detect the monitor as a PnP device, check that the graphics card is securely seated and that the cable and DVI to VGA adaptor are securely attached and undamaged. 64-bit can be more demanding than 32-bit about hardware quality. It is possible that the monitor has developed a fault and the 64-bit installation was coincidental. "RexHam" wrote in message ... Hi all.... I've just gone and upgraded to Vista 64bit to maximize the 4gb RAM I have (with more planned) but have a problem with my Cibox 22" WS monitor only reporting a max resoltion of 1440x900 by the Ati Catalyst CC (v8.11) but it's native res is 1680x1050! On 32bit Vista - it was fine and had it at 1680x1050 no problem! My Radeon HD3850 has dual DVI connectors - the monitor has only D-sub VGA input so I'm using an adapter to connect the monitor to the GPU card but as I said, this wasn't a problem in Vista 32bit... In Device Manager, the monitor is showing as a 'non PnPlay Monitor' I've tried forcing it to that res in the monitorattributes section, but it still won't have it, it just stays at 1440x900! I have the latest drivers installed for my card after updating them thinking it would solve the issue, but it hasn't. I've done a search on here and various remedies suggested (to others with similar probs) were to use an adapter (already doing that anyway) and to point Vista to the monitor's .ini file (which I dont think there is one - no disk supplied - no drivers on the Cibox site...) Bit stumped tbh.... Anyone got any other suggestions I can try? I'd really appreciate it... Thanks if you can help -- RexHam |
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22" max res of only 1440x900 problem (Radeon HD3850)
Hi both - thank you for replying. Dominic... After uninstalling the monitor in DM and re-scanning for hardware changes, it re-appeared as before ( a non PnP monitor...) All the cables are securely connected in place (infact, the box wasn't touched or moved prior to Vista x64 install - just formated the drive and installed new OS...) As for the monitor itself - well it's virtually brand new - about 3 wks old... I know it -could- have developed a fault, but it seems very unlikely to have done so in the hour it took to wipe the previous install and put the new one on....more likely the driver/OS to blame I think! Timothy...... I looked in the properties of the monitor in DM and it says very little in the Hardware ID's field....just "Monitor\Default_Moinitor" as in the 'screencap here' (http://www.imagebam.com/image/2b0eb220082044) -- RexHam |
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22" max res of only 1440x900 problem (Radeon HD3850)
Are the ATI drivers listed as the drivers in device properties?
"RexHam" wrote in message ... Hi both - thank you for replying. Dominic... After uninstalling the monitor in DM and re-scanning for hardware changes, it re-appeared as before ( a non PnP monitor...) All the cables are securely connected in place (infact, the box wasn't touched or moved prior to Vista x64 install - just formated the drive and installed new OS...) As for the monitor itself - well it's virtually brand new - about 3 wks old... I know it -could- have developed a fault, but it seems very unlikely to have done so in the hour it took to wipe the previous install and put the new one on....more likely the driver/OS to blame I think! Timothy...... I looked in the properties of the monitor in DM and it says very little in the Hardware ID's field....just "Monitor\Default_Moinitor" as in the 'screencap here' (http://www.imagebam.com/image/2b0eb220082044) -- RexHam |
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22" max res of only 1440x900 problem (Radeon HD3850)
Curious;903135 Wrote: Are the ATI drivers listed as the drivers in device properties? Sorry - not sure what you mean.... By 'device properties' do you mean the monitor's? If so, the 'Driver Provider' listed in the Monitors' properties in DM are listed as Microsoft..... -- RexHam |
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22" max res of only 1440x900 problem (Radeon HD3850)
No, I should have said the Display Adapter properties.
"Curious" wrote in message ... Are the ATI drivers listed as the drivers in device properties? "RexHam" wrote in message ... Hi both - thank you for replying. Dominic... After uninstalling the monitor in DM and re-scanning for hardware changes, it re-appeared as before ( a non PnP monitor...) All the cables are securely connected in place (infact, the box wasn't touched or moved prior to Vista x64 install - just formated the drive and installed new OS...) As for the monitor itself - well it's virtually brand new - about 3 wks old... I know it -could- have developed a fault, but it seems very unlikely to have done so in the hour it took to wipe the previous install and put the new one on....more likely the driver/OS to blame I think! Timothy...... I looked in the properties of the monitor in DM and it says very little in the Hardware ID's field....just "Monitor\Default_Moinitor" as in the 'screencap here' (http://www.imagebam.com/image/2b0eb220082044) -- RexHam |
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22" max res of only 1440x900 problem (Radeon HD3850)
Timothy......
I looked in the properties of the monitor in DM and it says very little in the Hardware ID's field....just "Monitor\Default_Moinitor" as in the 'screencap here' (http://www.imagebam.com/image/2b0eb220082044) When you plug in a device, it the responsibility of the 'bus' you plugged the device into to report the new device. In this case, when you plug the monitor into the video card, it is up the the video card driver to report to Windows the existence of a new monitor. It appears that something is not right between your display card and the monitor, so the display driver defaulted to 'default monitor'. Since this worked with 32 bit machine, I am guessing that the problem is with your display driver. The easiest solution is probably to force Windows to load a specific monitor driver for your display. You can do this by: start -- run -- devmgmt.msc -- device properties -- driver tab -- update driver -- browse my computer... -- let me pick from a list.... -- uncheck 'show compatible hardware' In here - see if you can find your manufacturer. Otherwise, use (standard monitor types), and try to find the best match on the right side. If you get into trouble, boot into safe mode and uninstall the monitor driver. If this doesn't work, you may need to try older versions of the ATI display driver. |
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