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Email and Windows Vista All issues relating to email and email software using Windows Vista. (microsoft.public.windows.vista.mail) |
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User name and password
I can send emails but not receive they are asking me for my user name and
password which I have never needed before. Account: 'Work', Server: 'customermail1.easily.co.uk', Protocol: POP3, Server Response: '-ERR Authentication failed.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92 Can anybody help me as very frustrated. Many thanks |
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User name and password
I have the same problem, have you found a solution?
"Sophie" wrote: I can send emails but not receive they are asking me for my user name and password which I have never needed before. Account: 'Work', Server: 'customermail1.easily.co.uk', Protocol: POP3, Server Response: '-ERR Authentication failed.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92 Can anybody help me as very frustrated. Many thanks |
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User name and password
@Sophie:
First, test your password by logging in to your provider's webmail. If that works, it proves you have the correct username and password. A likely reason for the username/password failing in Windows Mail is account corruption. One thing you should try as a possible quick fix is to delete that corrupted mail account, restart Windows Mail, then recreate that account. If that doesn't fix it, more drastic measures will have to be taken. Which antivirus are you running? As a minimum, email scanning in the antivirus must be turned off, although that may not be sufficient to eliminate all bad effects. In a worst case scenario, your antivirus may need to be uninstalled. Email scanning in any antivirus must be disabled, for reasons explained he http://thundercloud.net/infoave/tuto...ning/index.htm Gary VanderMolen, Microsoft MVP (Mail) "Sophie" wrote in message ... I can send emails but not receive they are asking me for my user name and password which I have never needed before. Account: 'Work', Server: 'customermail1.easily.co.uk', Protocol: POP3, Server Response: '-ERR Authentication failed.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92 Can anybody help me as very frustrated. Many thanks |
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User name and password
@Amanda:
Do you see the error message submitted by Sophie? Where is yours? It isn't very likely that your error message is identical. Right-click on your error message, copy, then paste it into a reply here. We can't do much troubleshooting without the complete error message. Gary VanderMolen, Microsoft MVP (Mail) "Amanda" wrote in message ... I have the same problem, have you found a solution? "Sophie" wrote: I can send emails but not receive they are asking me for my user name and password which I have never needed before. Account: 'Work', Server: 'customermail1.easily.co.uk', Protocol: POP3, Server Response: '-ERR Authentication failed.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92 Can anybody help me as very frustrated. Many thanks |
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User name and password
Dear Gary
Here is the error message on my Windows Mail when I try to send and receive and it asks me for a User name and password which I do not know or have! Account: 'pop.orangehome.co.uk', Server: 'pop.orangehome.co.uk', Protocol: POP3, Server Response: '-ERR [AUTH] Invalid login/password pair', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92 I hope that you can help me with this problem. Thank you Amanda "Gary VanderMolen (MVP)" wrote: @Amanda: Do you see the error message submitted by Sophie? Where is yours? It isn't very likely that your error message is identical. Right-click on your error message, copy, then paste it into a reply here. We can't do much troubleshooting without the complete error message. Gary VanderMolen, Microsoft MVP (Mail) "Amanda" wrote in message ... I have the same problem, have you found a solution? "Sophie" wrote: I can send emails but not receive they are asking me for my user name and password which I have never needed before. Account: 'Work', Server: 'customermail1.easily.co.uk', Protocol: POP3, Server Response: '-ERR Authentication failed.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92 Can anybody help me as very frustrated. Many thanks . |
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User name and password
Every mail account must have a username and password for access control.
If it wasn't so, anyone could download your mail. If you have forgotten your username and password, you will need to call your mail service provider (Orange). Gary VanderMolen, Microsoft MVP (Mail) "Amanda" wrote in message ... Dear Gary Here is the error message on my Windows Mail when I try to send and receive and it asks me for a User name and password which I do not know or have! Account: 'pop.orangehome.co.uk', Server: 'pop.orangehome.co.uk', Protocol: POP3, Server Response: '-ERR [AUTH] Invalid login/password pair', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92 I hope that you can help me with this problem. Thank you Amanda "Gary VanderMolen (MVP)" wrote: @Amanda: Do you see the error message submitted by Sophie? Where is yours? It isn't very likely that your error message is identical. Right-click on your error message, copy, then paste it into a reply here. We can't do much troubleshooting without the complete error message. Gary VanderMolen, Microsoft MVP (Mail) "Amanda" wrote in message ... I have the same problem, have you found a solution? "Sophie" wrote: I can send emails but not receive they are asking me for my user name and password which I have never needed before. Account: 'Work', Server: 'customermail1.easily.co.uk', Protocol: POP3, Server Response: '-ERR Authentication failed.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92 Can anybody help me as very frustrated. Many thanks . |