A Windows Vista forum. Vista Banter

Welcome to Vista Banter.

You are currently viewing our boards as a guest which gives you limited access to view most discussions, articles and access our other FREE features. By joining our free community you will have access to ask questions and reply to others posts, upload your own photos and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact contact support.

Go Back   Home » Vista Banter forum » Microsoft Windows Vista » General Vista Help and Support
Site Map Home Register Authors List Search Today's Posts Mark Forums Read Web Partners

General Vista Help and Support The general Windows Vista discussion forum, for topics not covered elsewhere. (microsoft.public.windows.vista.general)

hardware or software problem?



 
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old June 17th 10, 08:51 PM posted to microsoft.public.windows.vista.general
rc
external usenet poster
 
Posts: 8
Default hardware or software problem?

Hello group,

Acer Aspire 5100 laptop running windows vista boots up through windows
screen and then continues to blank/black screen. At this point nothing more
happens. Machine was running perfectly fine. Then I logged off , shutdown,
and unplugged charger/power simply to move to another location. When I
attempted to use it again (less than 5 minutes later) I got the result I
described above. If this sounds familiar to anyone, your knowledge and
suggestions would be appreciated. Thanks.

--
"If my answers frighten you then you should cease asking scary questions"
- Jules Winnfield (Samuel L. Jackson) in Pulp Fiction


  #2 (permalink)  
Old June 18th 10, 12:13 AM posted to microsoft.public.windows.vista.general
ray
external usenet poster
 
Posts: 1,616
Default hardware or software problem?

On Thu, 17 Jun 2010 16:51:43 -0400, rc wrote:

Hello group,

Acer Aspire 5100 laptop running windows vista boots up through windows
screen and then continues to blank/black screen. At this point nothing
more happens. Machine was running perfectly fine. Then I logged off ,
shutdown, and unplugged charger/power simply to move to another
location. When I attempted to use it again (less than 5 minutes later)
I got the result I described above. If this sounds familiar to anyone,
your knowledge and suggestions would be appreciated. Thanks.


It's quite simple to tell if it's a hardware problem or not. Simply boot
up a Linux Live CD - if it boots, that rules out everything but the hard
drive. 'badblocks' will take care of that.
  #3 (permalink)  
Old June 18th 10, 02:59 PM posted to microsoft.public.windows.vista.general
rc
external usenet poster
 
Posts: 8
Default hardware or software problem?

Thanks, any suggestions on which Linux live cd is best?
"ray" wrote in message
...
On Thu, 17 Jun 2010 16:51:43 -0400, rc wrote:

Hello group,

Acer Aspire 5100 laptop running windows vista boots up through windows
screen and then continues to blank/black screen. At this point nothing
more happens. Machine was running perfectly fine. Then I logged off ,
shutdown, and unplugged charger/power simply to move to another
location. When I attempted to use it again (less than 5 minutes later)
I got the result I described above. If this sounds familiar to anyone,
your knowledge and suggestions would be appreciated. Thanks.


It's quite simple to tell if it's a hardware problem or not. Simply boot
up a Linux Live CD - if it boots, that rules out everything but the hard
drive. 'badblocks' will take care of that.



  #4 (permalink)  
Old June 18th 10, 03:39 PM posted to microsoft.public.windows.vista.general
ray
external usenet poster
 
Posts: 1,616
Default hardware or software problem?

On Fri, 18 Jun 2010 10:59:29 -0400, rc wrote:

Thanks, any suggestions on which Linux live cd is best? "ray"


For this exercise, it would matter very little - they are all extremely
capable. I'd probably go with either the 'systemrescue' or 'parted magic'
CD - see distrowatch.com for links.


wrote in message
...
On Thu, 17 Jun 2010 16:51:43 -0400, rc wrote:

Hello group,

Acer Aspire 5100 laptop running windows vista boots up through windows
screen and then continues to blank/black screen. At this point
nothing more happens. Machine was running perfectly fine. Then I
logged off , shutdown, and unplugged charger/power simply to move to
another location. When I attempted to use it again (less than 5
minutes later) I got the result I described above. If this sounds
familiar to anyone, your knowledge and suggestions would be
appreciated. Thanks.


It's quite simple to tell if it's a hardware problem or not. Simply
boot up a Linux Live CD - if it boots, that rules out everything but
the hard drive. 'badblocks' will take care of that.


  #5 (permalink)  
Old June 18th 10, 05:23 PM posted to microsoft.public.windows.vista.general
rc
external usenet poster
 
Posts: 8
Default hardware or software problem?

ok thanks, it booted with the Linus live cd. So am I to assume its a hard
drive issue now
"ray" wrote in message
...
On Fri, 18 Jun 2010 10:59:29 -0400, rc wrote:

Thanks, any suggestions on which Linux live cd is best? "ray"


For this exercise, it would matter very little - they are all extremely
capable. I'd probably go with either the 'systemrescue' or 'parted magic'
CD - see distrowatch.com for links.


wrote in message
...
On Thu, 17 Jun 2010 16:51:43 -0400, rc wrote:

Hello group,

Acer Aspire 5100 laptop running windows vista boots up through windows
screen and then continues to blank/black screen. At this point
nothing more happens. Machine was running perfectly fine. Then I
logged off , shutdown, and unplugged charger/power simply to move to
another location. When I attempted to use it again (less than 5
minutes later) I got the result I described above. If this sounds
familiar to anyone, your knowledge and suggestions would be
appreciated. Thanks.

It's quite simple to tell if it's a hardware problem or not. Simply
boot up a Linux Live CD - if it boots, that rules out everything but
the hard drive. 'badblocks' will take care of that.




  #6 (permalink)  
Old June 18th 10, 09:54 PM posted to microsoft.public.windows.vista.general
Gene E. Bloch
external usenet poster
 
Posts: 1,191
Default hardware or software problem?

On Thu, 17 Jun 2010 16:51:43 -0400, rc wrote:

Hello group,

Acer Aspire 5100 laptop running windows vista boots up through windows
screen and then continues to blank/black screen. At this point nothing more
happens. Machine was running perfectly fine. Then I logged off , shutdown,
and unplugged charger/power simply to move to another location. When I
attempted to use it again (less than 5 minutes later) I got the result I
described above. If this sounds familiar to anyone, your knowledge and
suggestions would be appreciated. Thanks.


When you say "logged off, shutdown", do you mean you logged off from the
Start button and then shut down in software from the button on the screen,
or did you shut off using the hardware power button?

If the latter, that could possibly cause a file corruption or disk
corruption problem.

ISTM that logging off and shutting down, rather than shutting down
directly, is a bit unusual. Or even very unusual. Shutting down logs users
off as part of the process...

--
Gene E. Bloch (Stumbling Bloch)
  #7 (permalink)  
Old June 18th 10, 10:16 PM posted to microsoft.public.windows.vista.general
ray
external usenet poster
 
Posts: 1,616
Default hardware or software problem?

On Fri, 18 Jun 2010 13:23:08 -0400, rc wrote:

ok thanks, it booted with the Linus live cd. So am I to assume its a
hard drive issue now


Didn't say that. I'd say that if it fully boots a Linux Live CD, then you
can pretty safely assume that all the hardware but the hard disk is OK
(could still be an issue with a power supply - they can be really weird).
Jury is still out on the hard drive, but you've pretty much narrowed it
down to the hard drive or your system software. Boot the Live CD, start a
terminal window and run 'badblocks' on the hard drive. That should give
you a pretty good idea if the drive is bad - you could also go to the
manufacturers web site and probably download a diagnostic CD image - boot
from that and it should thoroughly check the drive.


"ray" wrote in message
...
On Fri, 18 Jun 2010 10:59:29 -0400, rc wrote:

Thanks, any suggestions on which Linux live cd is best? "ray"


For this exercise, it would matter very little - they are all extremely
capable. I'd probably go with either the 'systemrescue' or 'parted
magic' CD - see distrowatch.com for links.


wrote in message
...
On Thu, 17 Jun 2010 16:51:43 -0400, rc wrote:

Hello group,

Acer Aspire 5100 laptop running windows vista boots up through
windows screen and then continues to blank/black screen. At this
point nothing more happens. Machine was running perfectly fine.
Then I logged off , shutdown, and unplugged charger/power simply to
move to another location. When I attempted to use it again (less
than 5 minutes later) I got the result I described above. If this
sounds familiar to anyone, your knowledge and suggestions would be
appreciated. Thanks.

It's quite simple to tell if it's a hardware problem or not. Simply
boot up a Linux Live CD - if it boots, that rules out everything but
the hard drive. 'badblocks' will take care of that.



  #8 (permalink)  
Old June 18th 10, 11:01 PM posted to microsoft.public.windows.vista.general
rc
external usenet poster
 
Posts: 8
Default hardware or software problem?

Ray, thanks

Gene,

Logged off from the start button and then shut down in software from the
button on the screen
"Gene E. Bloch" wrote in message
news
On Thu, 17 Jun 2010 16:51:43 -0400, rc wrote:

Hello group,

Acer Aspire 5100 laptop running windows vista boots up through windows
screen and then continues to blank/black screen. At this point nothing
more
happens. Machine was running perfectly fine. Then I logged off ,
shutdown,
and unplugged charger/power simply to move to another location. When I
attempted to use it again (less than 5 minutes later) I got the result I
described above. If this sounds familiar to anyone, your knowledge and
suggestions would be appreciated. Thanks.


When you say "logged off, shutdown", do you mean you logged off from the
Start button and then shut down in software from the button on the screen,
or did you shut off using the hardware power button?

If the latter, that could possibly cause a file corruption or disk
corruption problem.

ISTM that logging off and shutting down, rather than shutting down
directly, is a bit unusual. Or even very unusual. Shutting down logs users
off as part of the process...

--
Gene E. Bloch (Stumbling Bloch)



  #9 (permalink)  
Old June 19th 10, 06:31 PM posted to microsoft.public.windows.vista.general
rc
external usenet poster
 
Posts: 8
Default hardware or software problem?

ok, assuming its a system software issue I downloaded a recovery cd. I then
booted from the cd, a screen indicating windows is installing appears and
then a screen with the option to repair appears. I select repair and two
dialog boxes show up both labled "system recovery options" . One is
searching for windows installations. The other in the background lists the
one installation that I have. But the one in the foreground never stops
searching! And I can't do anything til it does. I was going to attempt a
repair with an installation disk from a friend or relative but given this
last episode I'm not sure anything different would happen.
"rc" rc@home wrote in message
...
Ray, thanks

Gene,

Logged off from the start button and then shut down in software from the
button on the screen
"Gene E. Bloch" wrote in message
news
On Thu, 17 Jun 2010 16:51:43 -0400, rc wrote:

Hello group,

Acer Aspire 5100 laptop running windows vista boots up through windows
screen and then continues to blank/black screen. At this point nothing
more
happens. Machine was running perfectly fine. Then I logged off ,
shutdown,
and unplugged charger/power simply to move to another location. When I
attempted to use it again (less than 5 minutes later) I got the result I
described above. If this sounds familiar to anyone, your knowledge and
suggestions would be appreciated. Thanks.


When you say "logged off, shutdown", do you mean you logged off from the
Start button and then shut down in software from the button on the
screen,
or did you shut off using the hardware power button?

If the latter, that could possibly cause a file corruption or disk
corruption problem.

ISTM that logging off and shutting down, rather than shutting down
directly, is a bit unusual. Or even very unusual. Shutting down logs
users
off as part of the process...

--
Gene E. Bloch (Stumbling Bloch)





  #10 (permalink)  
Old June 19th 10, 07:26 PM posted to microsoft.public.windows.vista.general
Dave-UK[_2_]
external usenet poster
 
Posts: 547
Default hardware or software problem?


"rc" rc@home wrote in message ...

ok, assuming its a system software issue I downloaded a recovery cd. I then
booted from the cd, a screen indicating windows is installing appears and
then a screen with the option to repair appears. I select repair and two
dialog boxes show up both labled "system recovery options" . One is
searching for windows installations. The other in the background lists the
one installation that I have. But the one in the foreground never stops
searching! And I can't do anything til it does. I was going to attempt a
repair with an installation disk from a friend or relative but given this
last episode I'm not sure anything different would happen.


What sort of recovery disk? Was it a proper Vista repair disk?


 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT. The time now is 07:40 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.Search Engine Optimization by vBSEO 3.0.0 RC6
Copyright ©2004-2024 Vista Banter.
The comments are property of their posters.