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Old July 3rd 07, 09:55 AM posted to microsoft.public.windows.vista.networking_sharing,microsoft.public.windows.vista.print_fax_scan
mlai
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Posts: 171
Default HP All-in-one printers disappearing when there are changes in

No authentication is needed to access my 6310 either. It can disappear when
the network status changes (resuming from suspend, disabling one of the
other NIC that is not connecting to the printer, disabling Bluetooth PAN....
etc) Just very very annoying to the point of insanity.....

"Kathi Johnston" wrote in message
...
Isn't authentication something Novell uses? I'm just using file sharing
through my local network, and have the machines going through my linksys
router. I do not use a login to access my machine. My user account is
the
admin.

printmanagement.msc is not resident anywhere on my machine that I can
find
(I did an advanced search).

Kathi


"Alan Morris [MSFT]" wrote:

This sounds more like an authentication issue. I am pretty sure the
printer
is still resident in the spooler, but your user account no longer has
access
so you can enumerate it when opening the printers folder.

Does printmanagement.msc exist on your machine? If it does launch this
and
see is the printer is listed? It sounds like you are using an XP driver.
HP does have a Vista driver for download for this device but the duplex
feature does not work as expected. HP gave me a fix for that.



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Kathi Johnston" wrote in
message
...
Alan: thanks for responding. I know at this time the HP 7410 is not
missing
in the registry key you specified. It may go away when I lose the
printer,
but I just reinstalled the drivers for umteenth time yesterday.

No I am going across the network to print. (I think that is what you
mean),
I am not printing to the HP 7410 printer located ON another computer.

Not sure what you mean by inbox drivers.

What happens is I go to print, the printer is gone in my list of
choices
to
print to. I go through control panels to see if the printer is there.
It's
not of course. When I go to reinstall the drivers, the HP software
gives
me
the option to either uninstall or add features. I have to uninstall
before I
can then RE install the drivers.

I know it's not a network issue (then again I had a lot of trouble
going
through Norton Anti Virus to get my XP machines and Vista Machine to
talk
and
share), because when I do reinstall the drivers the printer is
immediately
detected

Thanks Alan!
Kathi




"Alan Morris [MSFT]" wrote:

Is the printer located in the registry?

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Print\Printers

Are the printers local devices targeting the network card on the
printer
or
are these connections to a machine sharing the printers.

When you install the inbox driver for this device, does it also get
removed?

When you say HP detects that they are there, do you mean the printers?
Do
you know what application is detecting the printers? If HP has
software
that detects printers who knows what they might do if the printer is
no
longer detected.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Kathi Johnston" wrote in
message
...

I have an HP Officejet 7410 AIO (wireless network printer). I am
having
the
same problem. I have 4 networked machines. 3 XPs, 1 Vista Home
Premium
(Dell 1705 laptop-Vista was factory installed). The Vista machine
keeps
losing the printer. It's no where to be found. But you can't
reinstall
the
drivers (which I've conveniently left on my desktop as I've needed
them
so
often), as HP detects that they are there (somewhere). You have to
uninstall
the drivers to get to reinstall the drivers, just to get the printer
back.
It's time consuming and annoying. You don't look for the drivers
UNLESS
you
are trying to print.

Any help would be great.

Thanks,
Kathi