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Old October 20th 07, 02:36 AM posted to microsoft.public.windows.vista.hardware_devices
Mark
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Posts: 558
Default Problem Laser 8000 Bluetooth Mouse

Thank you for your assistance.
I found out how to reset the laser 8000 mouse.
Note that the mouse recharge was disabled by a Vista64 update or an update
hack.
That disabled behavior was well described in the Windows forum.
The solution was to press in the mouse reset switch for about 15 seconds and
then immediately press for 5 seconds and again for 5 seconds (3 pushes).
Then when the mouse is placed on the charge pad it blinks green-red pause
green-red and so on.
Then take the mouse off the pad and press the reset for five seconds.
Finally, place the mouse on the pad and let it recharge.
When the mouse light is solid green, not pulsing, take it off the pad.
You will notice that the mouse is still not working.
Keyboard also is frozen, and you cannot use your operating system.
Manually reset the computer with a warm reboot.
When Vista64 restarts, the mouse is still not going to work.
Another 5 second press of the mouse reset.
Place it on the charge pad for 5 seconds to initiate an amplified signal
burst.
Remove the mouse from the pad and leave it on the desk top.
Now locate the bluetooth transceiver in its USB port.
Do not unplug the transceiver.
Press the bluetooth transceiver's reset button for 5 seconds until it's
green light is rapidly blinking.
Let go of the reset and the transceiver will immediately stop blinking and
emit a steady green glow.
This steady glow means that the mouse has been located by the operating
system.
A dialog with a progress bar will announce the configuration of the
bluetooth device to transact with the mouse for the operating system.
After the configuration completes the mouse is repaired and ready to use.

Peter, all I needed was the reset press sequence, or as it is usually named,
the 'base manual hardware reset sequence'. Would have saved me months of dire
annoyance. Why is this info not shipped with the product, published online in
a very noticable and easily accessed page, and provided to customers having
any related problem?

"Peter" wrote:

I have the latest software - Intellipoint 6.2 and the same mouse and mine
charges OK. You have a dead battery on your hands....replace it.

--
Peter
Toronto, Canada
"mark" wrote in message
...
Subject: Problem Laser 8000 Bluetooth Mouse

Message: When the mouse is put on the charge pad its green light pulses 8
times slowly. Then a red light flashes continuously and rapidly. The
mouse's NIMH battery does not charge except for a few minutes of use. Even
when the mouse is left on the pad overnight. This problem started early in
August when a Vista update included a prompt to update the mouse driver
software with a download from Microsoft. The Microsoft download was run
and stopped itself with a note that the driver was not compatible. Thatt
is when the mouse stopped charging properly.

Then late August another Vista prompt to download the updated driver for
the mouse, and this time the driver installed. However, the mouse
continues to fail to charge except for less than a minute when it is first
placed on the charge pad.

The mouse battery charge anly lasts a very short while. If I take a half
hour to reseat the mouse on the pad every time the rapid red blinking
occurs, I can slowly build up the charge. The slow green pulsing lasts
about 30 seconds, so in half an hour the mouse is reseated on the charger
pad 60 times.

Microsoft can direct me to a safe driver update, please. That would be
greatly appreciated. It would be really appropriate if Microsoft would
correct the error in its driver update for the Laser 8000 mouse (date of
manufature, 2007).

Mark Stewart, August, September, October 2007