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Old November 19th 07, 01:57 AM posted to microsoft.public.windows.vista.hardware_devices
DanR
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Posts: 240
Default Will Vista ever fully support voice modem based on conexant chip s

Well, no offence, but I've been observing this attitude at this NG since
around February. That MS is not responsible for 3rd party hardware working
with Vista. Of course MS can do what it likes and indeed does. But you can't
deny that there are many unhappy people out there with broken hardware. And
now that non-geek, normal folks have purchased new computers like they might
buy a new washing machine... because their old one wore out... they are
having problems. A small percentage of them show up here for help. I'm
reading that enterprise might skip Vista completely. If that turns out to be
true it's because of bad word of mouth. And if my new MS washing machine
started chewing up my clothes I'd have a problem with MS not Levi Strauss.



"Rick Rogers" wrote in message
...
Hi DanR,

The basic function of a modem is to perform the analog/digital
(modulation/demodulation) exchange of data, not to support voice
modulation. That is an added feature of some categories of modems. The
drivers supplied by Vista or any other version of Windows simply allows
for this, not for the added capability. The only way it's going to work is
when the modem manufacturers write and release the necessary supporting
drivers and software.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"DanR" wrote in message
...
Rick... two items in your post.
"for the most part they do not write any of their own other than for
their own hardware, or to provide basic functionality for an industry
standard device"
and...
"and the consumer is left with the option of going without a particular
function, or with purchasing new hardware"
Seems to me an industry standard device is now broken and new hardware
that works with this class of software can not be found. I've been
looking for nearly a year for a voice modem that will work with Vista.


"Rick Rogers" wrote in message
...
Hi,

You're looking in the wrong place for a driver fix. Microsoft provides
drivers that are supplied to them by the device manufacturers, for the
most part they do not write any of their own other than for their own
hardware, or to provide basic functionality for an industry standard
device. They do not and have not written full driver and software sets
to support added device functionality. It's up to the device
manufacturer to fix, add to, or rewrite drivers, then supply it to
Microsoft for distribution on Windows Update. Many do not do this, some
do and just distribute them on their own. Others do not update drivers
for older devices at all, and the consumer is left with the option of
going without a particular function, or with purchasing new hardware.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"clayga" wrote in message
...
Problem: My Rosewill RC-403 PCI Voice/Data/Fax modem isn't working
fully with
a number of TAPI based answering machine programs (e.g. IVM Answering
Attendant, Impulse Technology's CallStation). These programs can pick
up and
record calls but they cannot play a greeting message over the phone
line.
All a caller hears is silence while the greeting is playing. Craig
Duncan at
Impulse Technology has indicated to me in a personal communication (as
well
as on his web site http://www.imptec.com/modems.htm - see Windows Vista
section) that the problem is caused by a "bug" in Vista's Unimodem
Transform
Module that affects all Conexant based voice modems. Since most modems
on
the market today are based on the Conexant chip set, and since most
answering
machine software on the market is TAPI based, the implication is that
many
people are affected by this. In other words, it's very likely that if
someone wants to use their Vista machine to work as an answering
machine,
they'll run into this.

Questions: Is Craig Duncan right about the Unimodem driver and if so,
does
Microsoft intend to fix this soon? If not, can someone recommend a
Voice/Data/Fax modem that will support full TAPI answering machine
functionality running on Vista?

Note: Here's a link to another reference to this problem in the
Windows
Community Forums:
http://windowshelp.microsoft.com/com...7-5f02dd66a0fd