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Installation and Setup of Vista Installation problems and questions using Windows Vista. (microsoft.public.windows.vista.installation_setup) |
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installation hell vista
I brought windows vista home edition upgrade, to upgrade my windows media
center 2005 During installation the install program stated that I must have windows vista premium edition to upgrade Or do a new installation, I did not want to wipe out my hard drive so I cancelled the installation and Went online to get purchase windows vista premium edition which will upgrade windows mce 2005 So I stuck my anytimeupgrade disk and restarted the installation from home basic disk, entered the product key And it would not take it I was on the phone with MS for 3 hours in tech hell being passed from one dept to another Only to find out that I had to get a refund for the online upgrade for home premium and then take windows vista Home basic back to Wal-Mart and get a refund for that as well ( I purchased this from walmart a month ago I don’t know If I can find a receipt.. To make matter worse the email I got from Microsoft about the home premium upgrade, there is no phone number to contact For a receipt. Just a website taking me to digital locker FAQ This is crazy crazy crazy im wasting my time and frustrated All I want to do is upgrade wmc 2005 to vista premium Is there anyone you could recommend that I talk to higher up at Microsoft that I can get a key do do this upgrade |
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installation hell vista
Hi,
While I can see why you're frustrated and I don't mean to be rude, you should have checked for the proper upgrade scenarios before making any purchases. There is a ton of information available at Microsoft's site as well as a myriad of others that go over the upgrade paths. There is no point to talking to someone higher up as it's already been explained to you what you need to do, like it or not. You need Home Premium (at least) to upgrade without loss of data, plain and simple. Return the Home Basic disk to Walmart (and it's no one's fault but your own if you lost the receipt), and get your refund from digital locker (as anytime upgrade is used only to upgrade an existing install of Vista). -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "97 to 2003" wrote in message news I brought windows vista home edition upgrade, to upgrade my windows media center 2005 During installation the install program stated that I must have windows vista premium edition to upgrade Or do a new installation, I did not want to wipe out my hard drive so I cancelled the installation and Went online to get purchase windows vista premium edition which will upgrade windows mce 2005 So I stuck my anytimeupgrade disk and restarted the installation from home basic disk, entered the product key And it would not take it I was on the phone with MS for 3 hours in tech hell being passed from one dept to another Only to find out that I had to get a refund for the online upgrade for home premium and then take windows vista Home basic back to Wal-Mart and get a refund for that as well ( I purchased this from walmart a month ago I don’t know If I can find a receipt.. To make matter worse the email I got from Microsoft about the home premium upgrade, there is no phone number to contact For a receipt. Just a website taking me to digital locker FAQ This is crazy crazy crazy im wasting my time and frustrated All I want to do is upgrade wmc 2005 to vista premium Is there anyone you could recommend that I talk to higher up at Microsoft that I can get a key do do this upgrade |