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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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Printer continually offline
Hi - I recently set up a Brother MCF 665CW on a wireless network with
an HP laptop running on Vista. Initially everything worked fine but a few days later (the next time someone tried to print) the laptop showed that the printer was offline. I have tried the following: - made sure "use printer offline" was set (or whichever way around its supposed to be; I did check this with Brother) - pinged the printer successfully - turned printer on and off - disabled "enable bidirectional support" - spent 1 hr 50 mins on the phone with Brother support and went through everything with them that they could suggest - uninstalled, reinstalled software and drivers I think that's about it. Any suggestions would be much appreciated. Thanks. |
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Printer continually offline
Hi,
I've found a solution (worked for my setup) that clears the printer offline problem when printing from a Vista laptop PC over a home network to a printer connected to a Windows98 desktop PC. I never had this problem with my XP Home laptop accessing the printers on the Windows98 PC. With the Vista PC, I was always able to Add my 2 printers (HP PSC 1350 and Canon i560) using Vista's wizard (Add a local printer), but after a restart of the Vista PC, both printers would be offline. In Printer properties, Ports tab, both printers would appear as Client Side Rendering Provider under the Description column. My Vista PC is a new Dell Inspiron 1420, Vista Home Premium (WiFi networking). My print server is a Dell Dimension V350, Windows 98 (ethernet networking). Home network is WiFi using a D-Link 624 router, WPA-PSK security enabled. Canon i560 bubblejet printer on parallel port of Dell Dimension V350 HP PSC 1350 on USB port of Dell Dimension V350 Here's the fix: 1. In Control Panel, Printers, delete offline printers. If they wont delete, it may be because there are pending print jobs in the queue. Open the printer and Cancel the jobs. 2. In Printer properties, Ports tab, delete the previoulsy installed printers (offline statuts) that appear as Client Side Rendering Provider under the Description column. To do this, highlight the port, then click on Delete Port button. Click Apply. 3. Restart your PC. 4. Now reinstall the printers as follows: 5. Open Control panel, Printers, and click Add a printer. 6. Click Add a local printer. 7. Select the "Use an existing port" radio button, and select LPT1: (Printer Port). Click Next. 8. Install the printer driver. Mine were found in the list inlcuded with Vista. Select the manufacturer and the printer. Click Next. 9. In the next window, accept the printer name or type in a new name. Leave the "Set as default printer" box unchecked. Click Next. 10. Vista should now install the printer. A window should open saying "You've successfully added printer name. 11. DO NOT Print a test page at this time, because nothing is connected to the LPT1 port on the laptop. Just press Finish. The printer you just added should appear in the Printers window. 12. Click ONCE on the newly added printer to highlight it, then right-click and open Properties. 13. On the Ports tab, click Add Port…, select Local Port, then click New Port… 14. When the Port Name window open, Enter a port name as follows: \\computername\printername (replace computername with the name of your PC acting as print server, and printername with the name of your printer). Click OK. 15. You should now have a new port listed on the Ports tab of the printer Properties, but now the Description should be Local Port, instead of Client Side Rendering Provider. Click OK. 16. Now you can go to the General tab, and Print a Test Page. Hopefully, your test page will print. Then restart your computer to check that the printer comes back online. This procedure worked for me. Hope it works for you too. Let me now. Good luck! PS: bi-directional printer support is enabled. " wrote: Hi - I recently set up a Brother MCF 665CW on a wireless network with an HP laptop running on Vista. Initially everything worked fine but a few days later (the next time someone tried to print) the laptop showed that the printer was offline. I have tried the following: - made sure "use printer offline" was set (or whichever way around its supposed to be; I did check this with Brother) - pinged the printer successfully - turned printer on and off - disabled "enable bidirectional support" - spent 1 hr 50 mins on the phone with Brother support and went through everything with them that they could suggest - uninstalled, reinstalled software and drivers I think that's about it. Any suggestions would be much appreciated. Thanks. |
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Printer continually offline
Hi Melika,
I've found a solution (worked for my setup) that clears the printer offline problem when printing from a Vista laptop PC over a home network to a printer connected to a Windows98 desktop PC. I never had this problem with my XP Home laptop accessing the printers on the Windows98 PC. With the Vista PC, I was always able to Add my 2 printers (HP PSC 1350 and Canon i560) using Vista's wizard (Add a local printer), but after a restart of the Vista PC, both printers would be offline. In Printer properties, Ports tab, both printers would appear as Client Side Rendering Provider under the Description column. My Vista PC is a new Dell Inspiron 1420, Vista Home Premium (WiFi networking). My print server is a Dell Dimension V350, Windows 98 (ethernet networking). Home network is WiFi using a D-Link 624 router, WPA-PSK security enabled. Canon i560 bubblejet printer on parallel port of Dell Dimension V350 HP PSC 1350 on USB port of Dell Dimension V350 Here's the fix: 1. In Control Panel, Printers, delete offline printers. If they wont delete, it may be because there are pending print jobs in the queue. Open the printer and Cancel the jobs. 2. In Printer properties, Ports tab, delete the previoulsy installed printers (offline statuts) that appear as Client Side Rendering Provider under the Description column. To do this, highlight the port, then click on Delete Port button. Click Apply. 3. Restart your PC. 4. Now reinstall the printers as follows: 5. Open Control panel, Printers, and click Add a printer. 6. Click Add a local printer. 7. Select the "Use an existing port" radio button, and select LPT1: (Printer Port). Click Next. 8. Install the printer driver. Mine were found in the list inlcuded with Vista. Select the manufacturer and the printer. Click Next. 9. In the next window, accept the printer name or type in a new name. Leave the "Set as default printer" box unchecked. Click Next. 10. Vista should now install the printer. A window should open saying "You've successfully added printer name. 11. DO NOT Print a test page at this time, because nothing is connected to the LPT1 port on the laptop. Just press Finish. The printer you just added should appear in the Printers window. 12. Click ONCE on the newly added printer to highlight it, then right-click and open Properties. 13. On the Ports tab, click Add Port…, select Local Port, then click New Port… 14. When the Port Name window open, Enter a port name as follows: \\computername\printername (replace computername with the name of your PC acting as print server, and printername with the name of your printer). Click OK. 15. You should now have a new port listed on the Ports tab of the printer Properties, but now the Description should be Local Port, instead of Client Side Rendering Provider. Click OK. 16. Now you can go to the General tab, and Print a Test Page. Hopefully, your test page will print. Then restart your computer to check that the printer comes back online. This procedure worked for me. Hope it works for you too. Let me know if it works for you. Good luck! (PS: bi-directional printer support is enabled). " wrote: Hi - I recently set up a Brother MCF 665CW on a wireless network with an HP laptop running on Vista. Initially everything worked fine but a few days later (the next time someone tried to print) the laptop showed that the printer was offline. I have tried the following: - made sure "use printer offline" was set (or whichever way around its supposed to be; I did check this with Brother) - pinged the printer successfully - turned printer on and off - disabled "enable bidirectional support" - spent 1 hr 50 mins on the phone with Brother support and went through everything with them that they could suggest - uninstalled, reinstalled software and drivers I think that's about it. Any suggestions would be much appreciated. Thanks. |
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Printer continually offline
This may work. BEFORE sending the print job, go to the control panel and open the printer icon. Then, RIGHT-CLICK on the printer to which you intend to send your print job. Choose the option about halfway down, to -Use printer online-. This will change the status from use printer offline to use printer online. It should work. -- georgiecat ------------------------------------------------------------------------ georgiecat's Profile: http://forums.techarena.in/members/180809.htm View this thread: http://forums.techarena.in/vista-print-fax/777975.htm http://forums.techarena.in |