"zachd [MSFT]" schreef in bericht
...
What's the fault information for this crash according to the Problem
Reports and Solutions Center control panel?
http://zachd.com/pss/pss.html#bucket
will help you look that up if you don't know how.
This sounds like you're using a buggy MP4 codec that has a bad thumbnail
extractor.
the same goes for mov files (in my case), which can be solved as I
described.