PA Bear,

Thank you for the troubleshooting procedures. However, the behavior
persisted after starting without add-ons and after RIES procedure. :-(

Any other troubleshooting suggestions? Can I provide any logs or settings
information to assist?

Nancy

"PA Bear" wrote:

= Does this behavior persist if you start IE7 in No Add-ons mode? To start
IE7 in No Add-ons mode:

1. Right-click on the blue IE desktop icon and select Start without Add-ons;

2. Start (All) Programs Accessories System Tools Internet Explorer
(No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

= Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 = Read before using!
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

ND Campbell wrote:
I'm not sure how to find out the answer to that question. But I do know
that
I already downloaded the Vista updates for this printer from Lexmark and
they are on the computer. A query to Lexmark resulted in them telling me
it
should work and to contact Microsoft. In addition, the automatic duplexing
feature is working with Vista for all other programs EXCEPT IE7.

"PA Bear" wrote:

Is this printer and duplex printing supported in Vista?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

ND Campbell wrote:
I'm sorry if I'm not very proficient in this process. I've cut and
pasted
the original issue into this reply below and will do the same to the
cross
post.

----------------------
The printer is a Lexmark x9350 multi-function device with built-in
duplex
unit. Since migrating to Vista I have been unable to use the automatic
duplex printing feature of the printer. Each time I try to print from
IE,
I receive an informational box from the Lexmark software telling me that
I
will have to use the manual duplex method; which requires me to manually
reorient the paper in the tray to facilitate duplex print. I
specifically
bought this unit for automatic duplexing and find the manual duplex
counterproductive and annoying.

I do not have this issue with any other program on this computer. Only
with
Vist/IE7. I do not have this issue with other computers configured as
XP/IE6
or XP/IE7. Unfortunately I do not have any other printers to test with
this
computer (Vista/IE7). This seems to narrow the issue down to Vista.
Surprised? I have asked Lexmark for assistance however their analysis
also
yielded that Vista was the culprit therefore here I am.

Any advice on IE settings I should investigate? I am happy to provide
additional information.

---------------