I have this exact same problem, has anyone been able to help?

"Carol" wrote:

None of my email in this folder can be deleted, I get a message that an
unknown error has occurred when I try to delete one at a time. When I try to
empty the whole folder nothing happens. Any help would be appreciated

"Julie" wrote in message
...
I have this exact same problem, has anyone been able to help?

"Carol" wrote:

None of my email in this folder can be deleted, I get a message that an
unknown error has occurred when I try to delete one at a time. When I try
to
empty the whole folder nothing happens. Any help would be appreciated

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.

Xna wrote:

I have the same problem except that it is not all email but a certain few.

"Carol" wrote:

None of my email in this folder can be deleted, I get a message that an
unknown error has occurred when I try to delete one at a time. When I try to
empty the whole folder nothing happens. Any help would be appreciated

xnamicrosoftwindowsproblemfixes;656900 Wrote:
Xna wrote:

I have the same problem except that it is not all email but a certain
few.

"Carol" wrote:

None of my email in this folder can be deleted, I get a message that
an
unknown error has occurred when I try to delete one at a time. When I
try to
empty the whole folder nothing happens. Any help would be appreciated


Hi Xna,

This will help show you how to fix the stuck undeletable email message
problem in Windows Mail.

The KB941090 update will just fix the problem for now. You must stop
the cause to prevent it from happening again. Read the "First" section
in this tutorial about antivirus and anti-spyware/adware programs to
help prevent this from happening again, then install the KB941090
Microsoft Update in the "Second" section to fix the stuck message
problem.

'Windows Mail problems'
(http://www.vistax64.com/tutorials/62...-problems.html)

Shawn


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*'
(http://www.vistax64.com/index.php?referrerid=2980)
*Please post feedback to help others.*

"Carol" wrote:

None of my email in this folder can be deleted, I get a message that an
unknown error has occurred when I try to delete one at a time. When I try to
empty the whole folder nothing happens. Any help would be appreciated

Hello Petera,

This will help show you how to fix the stuck undeletable email message
problem in Windows Mail for all folders.

Installing the KB941090 update will just fix the problem for now. You
must stop the cause to prevent it from happening again. Read the section
titled "FIRST" in this tutorial about antivirus and other security
programs to help prevent this from happening again, then install the
KB941090 Microsoft Update in the section titled "SECOND" to fix and be
able to delete the stuck message from the problem folder.


'Windows Mail problems'
(http://www.vistax64.com/tutorials/62...-problems.html)

Hope this helps,
Shawn

petera;857936 Wrote:
"Carol" wrote:

None of my email in this folder can be deleted, I get a message that
an
unknown error has occurred when I try to delete one at a time. When I
try to
empty the whole folder nothing happens. Any help would be appreciated



--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*' (http://www.vistax64.com)
*Please post feedback to help others.*

"Carol" wrote:

None of my email in this folder can be deleted, I get a message that an
unknown error has occurred when I try to delete one at a time. When I try to
empty the whole folder nothing happens. Any help would be appreciated

I cannot install this update. it says it is not available for my system. 32
or 64 do not work.

"PaulB" wrote:

Look at this post from yesterday.

http://www.microsoft.com/communities...&lang=en&cr=US
--
Paul


"Carol" wrote:

None of my email in this folder can be deleted, I get a message that an
unknown error has occurred when I try to delete one at a time. When I try to
empty the whole folder nothing happens. Any help would be appreciated

I don't see your description of the problem you are having with Windows Mail.
Assuming it is an inability to delete messages:
Try running the various repair functions in the WMUtil program:
http://www.oehelp.com/WMUtil

If no improvement, upgrade to Windows Live Mail:
http://download.live.com/wlmail

--
Gary VanderMolen, MS-MVP (Mail)


"rwalkr" wrote in message ...
I cannot install this update. it says it is not available for my system. 32
or 64 do not work.

"PaulB" wrote:

Look at this post from yesterday.

http://www.microsoft.com/communities...&lang=en&cr=US
--
Paul


"Carol" wrote:

None of my email in this folder can be deleted, I get a message that an
unknown error has occurred when I try to delete one at a time. When I try to
empty the whole folder nothing happens. Any help would be appreciated

Please take a deep breath and them explain the problem you are having in
unabbreviated sentences. If it is not a windows mail problem try to post in
the correct group for your problem.

"rwalkr" wrote in message
...
I cannot install this update. it says it is not available for my system.
32
or 64 do not work.

"PaulB" wrote:

Look at this post from yesterday.

http://www.microsoft.com/communities...&lang=en&cr=US
--
Paul


"Carol" wrote:

None of my email in this folder can be deleted, I get a message that an
unknown error has occurred when I try to delete one at a time. When I
try to
empty the whole folder nothing happens. Any help would be appreciated