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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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IGFX
experience level-2 w/10 being
COMPUTER IS ONLY 3 WEEKS OLD! Compaq Presario Windows Vista Premium I have never used Vista before. I don't seem to be having a problem using it. Or not lol While I am working the screen will go black for a few seconds. The notice: display driver has stopped responding and has recovered IGFX. I get this message 3-4 times a day. I don't have a clue what to do about this and an answer would have to be in very simple language. Sorry. I did try to reinstall the display driver but the computer says I have the correct one and a new download is not necessary? Also, I don't know if this is connected to the problem or not, but when I walk away from the computer and come back and it has been in a resting mode, my keyboard will go out and I can't use it at all. This happens almost every day. I have to reboot for the board to be used again. Thanks for any and all help....I never expected this on a new computer!! Betty |
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IGFX
Betty wrote:
experience level-2 w/10 being COMPUTER IS ONLY 3 WEEKS OLD! Compaq Presario Windows Vista Premium I have never used Vista before. I don't seem to be having a problem using it. Or not lol While I am working the screen will go black for a few seconds. The notice: display driver has stopped responding and has recovered IGFX. I get this message 3-4 times a day. I don't have a clue what to do about this and an answer would have to be in very simple language. Sorry. I did try to reinstall the display driver but the computer says I have the correct one and a new download is not necessary? Also, I don't know if this is connected to the problem or not, but when I walk away from the computer and come back and it has been in a resting mode, my keyboard will go out and I can't use it at all. This happens almost every day. I have to reboot for the board to be used again. Thanks for any and all help....I never expected this on a new computer!! Betty Return the computer to where you purchased it and get a replacement. No new computer should behave this way. The igfx files are connected to your graphics chip which is on your motherboard. The laptop should have come with the correct motherboard (chipset) and graphics drivers already installed. The lack of responsiveness after the machine is on for a while also points to a hardware fault. Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
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IGFX
"Betty" wrote: experience level-2 w/10 being COMPUTER IS ONLY 3 WEEKS OLD! Compaq Presario Windows Vista Premium I have never used Vista before. I don't seem to be having a problem using it. Or not lol While I am working the screen will go black for a few seconds. The notice: display driver has stopped responding and has recovered IGFX. I get this message 3-4 times a day. I don't have a clue what to do about this and an answer would have to be in very simple language. Sorry. I did try to reinstall the display driver but the computer says I have the correct one and a new download is not necessary? Also, I don't know if this is connected to the problem or not, but when I walk away from the computer and come back and it has been in a resting mode, my keyboard will go out and I can't use it at all. This happens almost every day. I have to reboot for the board to be used again. Thanks for any and all help....I never expected this on a new computer!! Betty Thanks for the advice to take it back. Now I am in a panic as I don't know what to do about all my banking, credit card info etc. I do everything online. I am 62 yrs. old and I am having a hard enough time trying to figure out how to save all my stuff before I take it back. I heard that someone can still get all your info off of your hard drive. While I am talking to you it makes me think about the recovery. Would it work if I did a recovery to the day before I bought it? Would my info still be on the hard drive? Thanks so much for your help. This is so awful. My kids bought this for me because my other one was so old, and I have to report my work online. |
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IGFX
Betty wrote:
Thanks for the advice to take it back. Now I am in a panic as I don't know what to do about all my banking, credit card info etc. I do everything online. I am 62 yrs. old and I am having a hard enough time trying to figure out how to save all my stuff before I take it back. I heard that someone can still get all your info off of your hard drive. While I am talking to you it makes me think about the recovery. Would it work if I did a recovery to the day before I bought it? Would my info still be on the hard drive? Thanks so much for your help. This is so awful. My kids bought this for me because my other one was so old, and I have to report my work online. All your online banking information is kept on the banks' servers, not on your computer. If you restore the computer to factory condition (refer to the computer manual or look on the computer mftr.'s tech support site for how to do this) then all your data will be gone which is why you want to back up first. If the problem continues after you've restored to factory condition, then you know for sure it is a hardware problem which you can't fix yourself. Take the computer back for replacement. Data can be retrieved even if you can't boot into Windows (or use Windows for any length of time) but I'm honestly not sure you have the computer skills to do it. I don't say that to hurt your feelings in any way; I'm just being practical. I'll give you the methods below but you may be better off having a knowledgeable friend (someone who is really knowledgeable and not just saying he is) or a computer professional do it for you. Do not use someone from BigComputerStore/GeekSquad; get recommendations from friends, family, colleagues. So, here are some things to try to recover your data: 1. Pull the drive and slave it in a computer running a working install of XP/Vista. Depending on the target drive's characteristics, you may need a drive adapter; i.e., laptop-to-IDE or a SATA controller card, etc. A usb/firewire external drive enclosure works very well, too. Use the working Windows Explorer to copy the data to the rescue system's hard drive and then burn the data to cd or dvd. 2. Often XP/Vista will not boot with a slaved drive that has a damaged file system. In that case, boot the target computer with either a Bart's PE or a Linux live cd such as Knoppix and retrieve the data that way. Here is general information on using Knoppix for this: You will need a computer with two cd drives, one of which is a cd/dvd-rw OR a usb thumb drive with enough capacity to hold your data OR an external usb/firewire hard drive formatted FAT32 (not NTFS). To get Knoppix, you need a computer with a fast Internet connection and third-party burning software. Download the Knoppix .iso and create your bootable cd. Then boot with it and it will be able to see the Windows files. If you are using the usb thumb drive or the external hard drive, right-click on its icon (on the Desktop) to get its properties and uncheck the box that says "Read Only". Then click on it to open it. Note that the default mouse action in the window manager used by Knoppix (KDE) is a single click to open instead of the traditional MS Windows' double-click. If you want to burn CD/DVDs, use the K3b program. http://www.knoppix.net http://www.nu2.nu/pebuilder/ - Bart's PE Builder Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
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IGFX
"Betty" wrote: experience level-2 w/10 being COMPUTER IS ONLY 3 WEEKS OLD! Compaq Presario Windows Vista Premium I have never used Vista before. I don't seem to be having a problem using it. Or not lol While I am working the screen will go black for a few seconds. The notice: display driver has stopped responding and has recovered IGFX. I get this message 3-4 times a day. I don't have a clue what to do about this and an answer would have to be in very simple language. Sorry. I did try to reinstall the display driver but the computer says I have the correct one and a new download is not necessary? Also, I don't know if this is connected to the problem or not, but when I walk away from the computer and come back and it has been in a resting mode, my keyboard will go out and I can't use it at all. This happens almost every day. I have to reboot for the board to be used again. Thanks for any and all help....I never expected this on a new computer!! Betty |
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IGFX
I have a new HP Pavilion PC with Vista Home Basic and Intel 82945G graphics,
512MB RAM and keep getting the momentary blank screen and "Display Driver igfx stopped responding and has successfully recovered message". I have done full System Recovery from disks made on day one, again from the image on the hard drive and again from a set of recovery disks sent to me by HP Support. The mother board has been changed, I have uninstalled and installed drivers from HP and from Intel. The Intel drivers produce a "Not validated for this computer" message and the driver from the HP site is the same as the one which comes from the recovery disks. I have been in regular contact with HP Support and their local service technician. After all this the original error is still there at times and I am rapidly losing patience after nearly two months. "Betty" wrote: experience level-2 w/10 being COMPUTER IS ONLY 3 WEEKS OLD! Compaq Presario Windows Vista Premium I have never used Vista before. I don't seem to be having a problem using it. Or not lol While I am working the screen will go black for a few seconds. The notice: display driver has stopped responding and has recovered IGFX. I get this message 3-4 times a day. I don't have a clue what to do about this and an answer would have to be in very simple language. Sorry. I did try to reinstall the display driver but the computer says I have the correct one and a new download is not necessary? Also, I don't know if this is connected to the problem or not, but when I walk away from the computer and come back and it has been in a resting mode, my keyboard will go out and I can't use it at all. This happens almost every day. I have to reboot for the board to be used again. Thanks for any and all help....I never expected this on a new computer!! Betty |
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IGFX
"Ken" wrote in message
... I have a new HP Pavilion PC with Vista Home Basic and Intel 82945G graphics, 512MB RAM and keep getting the momentary blank screen and "Display Driver igfx stopped responding and has successfully recovered message". I have done full System Recovery from disks made on day one, again from the image on the hard drive and again from a set of recovery disks sent to me by HP Support. The mother board has been changed, I have uninstalled and installed drivers from HP and from Intel. The Intel drivers produce a "Not validated for this computer" message and the driver from the HP site is the same as the one which comes from the recovery disks. I have been in regular contact with HP Support and their local service technician. After all this the original error is still there at times and I am rapidly losing patience after nearly two months. "Betty" wrote: You need more RAM .. 512 is barely enough to run Vista.. you need at least 1 GB, 2 preferrably.. RAM is cheap.. you can get 4 GB at TigerDirect.com for $129.99 DDR2 PC-6400 Dual Channel (4x1024 MB dimms) 240 pin I just bought some from them.. took 4 business days to get here by UPS. Your graphics card may be built in.. if it is, it will require between 128 to 256 shared memory.. which means the graphics card will try to allocate memory grom your system.. if it is in use.. then the display adapter will fail.. Also make sure that your Drivers are updated from either Windows Update or from your card manufacturer and that the drivers are Vista compliant experience level-2 w/10 being COMPUTER IS ONLY 3 WEEKS OLD! Compaq Presario Windows Vista Premium I have never used Vista before. I don't seem to be having a problem using it. Or not lol While I am working the screen will go black for a few seconds. The notice: display driver has stopped responding and has recovered IGFX. I get this message 3-4 times a day. I don't have a clue what to do about this and an answer would have to be in very simple language. Sorry. I did try to reinstall the display driver but the computer says I have the correct one and a new download is not necessary? Also, I don't know if this is connected to the problem or not, but when I walk away from the computer and come back and it has been in a resting mode, my keyboard will go out and I can't use it at all. This happens almost every day. I have to reboot for the board to be used again. Thanks for any and all help....I never expected this on a new computer!! Betty |
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IGFX
I had the problem when I had 1GB RAM fitted. The second 512GB RAM card was
removed when the new mother board was fitted. This was done to see if the additional RAM card was causing the problem. "Pestalence" wrote: "Ken" wrote in message ... I have a new HP Pavilion PC with Vista Home Basic and Intel 82945G graphics, 512MB RAM and keep getting the momentary blank screen and "Display Driver igfx stopped responding and has successfully recovered message". I have done full System Recovery from disks made on day one, again from the image on the hard drive and again from a set of recovery disks sent to me by HP Support. The mother board has been changed, I have uninstalled and installed drivers from HP and from Intel. The Intel drivers produce a "Not validated for this computer" message and the driver from the HP site is the same as the one which comes from the recovery disks. I have been in regular contact with HP Support and their local service technician. After all this the original error is still there at times and I am rapidly losing patience after nearly two months. "Betty" wrote: You need more RAM .. 512 is barely enough to run Vista.. you need at least 1 GB, 2 preferrably.. RAM is cheap.. you can get 4 GB at TigerDirect.com for $129.99 DDR2 PC-6400 Dual Channel (4x1024 MB dimms) 240 pin I just bought some from them.. took 4 business days to get here by UPS. Your graphics card may be built in.. if it is, it will require between 128 to 256 shared memory.. which means the graphics card will try to allocate memory grom your system.. if it is in use.. then the display adapter will fail.. Also make sure that your Drivers are updated from either Windows Update or from your card manufacturer and that the drivers are Vista compliant experience level-2 w/10 being COMPUTER IS ONLY 3 WEEKS OLD! Compaq Presario Windows Vista Premium I have never used Vista before. I don't seem to be having a problem using it. Or not lol While I am working the screen will go black for a few seconds. The notice: display driver has stopped responding and has recovered IGFX. I get this message 3-4 times a day. I don't have a clue what to do about this and an answer would have to be in very simple language. Sorry. I did try to reinstall the display driver but the computer says I have the correct one and a new download is not necessary? Also, I don't know if this is connected to the problem or not, but when I walk away from the computer and come back and it has been in a resting mode, my keyboard will go out and I can't use it at all. This happens almost every day. I have to reboot for the board to be used again. Thanks for any and all help....I never expected this on a new computer!! Betty |
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IGFX
I have a Compaq Presario (SR5210NX) running Vista Home Premium on an Intel
420 1.60Gb Celeron chip 0.99Gb RAM using the Intel 82945 G Graphics card..the computer is NOW 1 month old..but from day one I was having the SAME igfx issue..I went to the HP website and downloaded the updated "extreme" graphics driver": Intel Corp. Driver Date: 8/24/07 Driver Version: 7.14.10.1322 Since then I am only experiencing the graphics driver cutting about about TWICE a day as compared to about TEN or more times a day with the original driver: Version 7.14.10.1277 (Oct. 2007) lol yes..I would prefer it NOT to cut out at ALL but it may be awhile before its all sorted out. Hope this info might help. "Ken" wrote: I had the problem when I had 1GB RAM fitted. The second 512GB RAM card was removed when the new mother board was fitted. This was done to see if the additional RAM card was causing the problem. "Pestalence" wrote: "Ken" wrote in message ... I have a new HP Pavilion PC with Vista Home Basic and Intel 82945G graphics, 512MB RAM and keep getting the momentary blank screen and "Display Driver igfx stopped responding and has successfully recovered message". I have done full System Recovery from disks made on day one, again from the image on the hard drive and again from a set of recovery disks sent to me by HP Support. The mother board has been changed, I have uninstalled and installed drivers from HP and from Intel. The Intel drivers produce a "Not validated for this computer" message and the driver from the HP site is the same as the one which comes from the recovery disks. I have been in regular contact with HP Support and their local service technician. After all this the original error is still there at times and I am rapidly losing patience after nearly two months. "Betty" wrote: You need more RAM .. 512 is barely enough to run Vista.. you need at least 1 GB, 2 preferrably.. RAM is cheap.. you can get 4 GB at TigerDirect.com for $129.99 DDR2 PC-6400 Dual Channel (4x1024 MB dimms) 240 pin I just bought some from them.. took 4 business days to get here by UPS. Your graphics card may be built in.. if it is, it will require between 128 to 256 shared memory.. which means the graphics card will try to allocate memory grom your system.. if it is in use.. then the display adapter will fail.. Also make sure that your Drivers are updated from either Windows Update or from your card manufacturer and that the drivers are Vista compliant experience level-2 w/10 being COMPUTER IS ONLY 3 WEEKS OLD! Compaq Presario Windows Vista Premium I have never used Vista before. I don't seem to be having a problem using it. Or not lol While I am working the screen will go black for a few seconds. The notice: display driver has stopped responding and has recovered IGFX. I get this message 3-4 times a day. I don't have a clue what to do about this and an answer would have to be in very simple language. Sorry. I did try to reinstall the display driver but the computer says I have the correct one and a new download is not necessary? Also, I don't know if this is connected to the problem or not, but when I walk away from the computer and come back and it has been in a resting mode, my keyboard will go out and I can't use it at all. This happens almost every day. I have to reboot for the board to be used again. Thanks for any and all help....I never expected this on a new computer!! Betty |
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IGFX
I am using the Ver. 7.14.10.1322 8/24/07. This is the one which was on the
PC when bought and is the one which is installed by the factory recovery disks which were sent to me. I am waiting to hear from HP NZ early in new year and will be very interested in what they have to say about this ongoing problem. It is really frustrating. Now my LCD monitor is dying on me. Confirmed by using a substitute. After an hour or so turned off, the LCD monitor is OK again. "Grizz" wrote: I have a Compaq Presario (SR5210NX) running Vista Home Premium on an Intel 420 1.60Gb Celeron chip 0.99Gb RAM using the Intel 82945 G Graphics card..the computer is NOW 1 month old..but from day one I was having the SAME igfx issue..I went to the HP website and downloaded the updated "extreme" graphics driver": Intel Corp. Driver Date: 8/24/07 Driver Version: 7.14.10.1322 Since then I am only experiencing the graphics driver cutting about about TWICE a day as compared to about TEN or more times a day with the original driver: Version 7.14.10.1277 (Oct. 2007) lol yes..I would prefer it NOT to cut out at ALL but it may be awhile before its all sorted out. Hope this info might help. "Ken" wrote: I had the problem when I had 1GB RAM fitted. The second 512GB RAM card was removed when the new mother board was fitted. This was done to see if the additional RAM card was causing the problem. "Pestalence" wrote: "Ken" wrote in message ... I have a new HP Pavilion PC with Vista Home Basic and Intel 82945G graphics, 512MB RAM and keep getting the momentary blank screen and "Display Driver igfx stopped responding and has successfully recovered message". I have done full System Recovery from disks made on day one, again from the image on the hard drive and again from a set of recovery disks sent to me by HP Support. The mother board has been changed, I have uninstalled and installed drivers from HP and from Intel. The Intel drivers produce a "Not validated for this computer" message and the driver from the HP site is the same as the one which comes from the recovery disks. I have been in regular contact with HP Support and their local service technician. After all this the original error is still there at times and I am rapidly losing patience after nearly two months. "Betty" wrote: You need more RAM .. 512 is barely enough to run Vista.. you need at least 1 GB, 2 preferrably.. RAM is cheap.. you can get 4 GB at TigerDirect.com for $129.99 DDR2 PC-6400 Dual Channel (4x1024 MB dimms) 240 pin I just bought some from them.. took 4 business days to get here by UPS. Your graphics card may be built in.. if it is, it will require between 128 to 256 shared memory.. which means the graphics card will try to allocate memory grom your system.. if it is in use.. then the display adapter will fail.. Also make sure that your Drivers are updated from either Windows Update or from your card manufacturer and that the drivers are Vista compliant experience level-2 w/10 being COMPUTER IS ONLY 3 WEEKS OLD! Compaq Presario Windows Vista Premium I have never used Vista before. I don't seem to be having a problem using it. Or not lol While I am working the screen will go black for a few seconds. The notice: display driver has stopped responding and has recovered IGFX. I get this message 3-4 times a day. I don't have a clue what to do about this and an answer would have to be in very simple language. Sorry. I did try to reinstall the display driver but the computer says I have the correct one and a new download is not necessary? Also, I don't know if this is connected to the problem or not, but when I walk away from the computer and come back and it has been in a resting mode, my keyboard will go out and I can't use it at all. This happens almost every day. I have to reboot for the board to be used again. Thanks for any and all help....I never expected this on a new computer!! Betty |
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