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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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CDDVD Combo Drive Question
Hello, I've had this problem with my CD-RW/DVD-RW Drive for about 2 weeks. I can write/read DVD's just fine. When I put a CD of any brand, blank or with data on it; it will not load. When I go to my computer and click on (E it will eject the CD and tells me to insert a disk. First i tried HP Total care, i talked to 3 different technician's. The first one told me to see if the drive had a red/yellow icon by it in "device manager". I said no; then she tells me to update my drivers and firmware. Which are both up-to date. Later that day I try again with another technician. This one takes me through the registry and tells me to delete the upper and lower filters on a certain key. Then also gives me a link to set all my CD/DVD combo drives defaults. I do all of that & some other things I don't even remeber! I got so frusterated that I just reformated the HD. That did nothing ither, it still just ejects the CD. It tries to load the cd but it never does. Is it possible for the CD to fail, but not a DVD? It just doesn't make sense! I just bought this PC in feb '08, I would hope that it didn't fail yet! My device: TSSTcorp CDDVDW TS-H653N SCSI CdRom Device Driver Version: 6.0.6000.16386 Firmwa 0609 -- LanceC85 |
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CDDVD Combo Drive Question
What is the date of the driver release?
Have you updated to Vista SP1? I suspect that the CD head has suffered an early life failure. At least it is still under warranty if that is the case "LanceC85" wrote in message ... Hello, I've had this problem with my CD-RW/DVD-RW Drive for about 2 weeks. I can write/read DVD's just fine. When I put a CD of any brand, blank or with data on it; it will not load. When I go to my computer and click on (E it will eject the CD and tells me to insert a disk. First i tried HP Total care, i talked to 3 different technician's. The first one told me to see if the drive had a red/yellow icon by it in "device manager". I said no; then she tells me to update my drivers and firmware. Which are both up-to date. Later that day I try again with another technician. This one takes me through the registry and tells me to delete the upper and lower filters on a certain key. Then also gives me a link to set all my CD/DVD combo drives defaults. I do all of that & some other things I don't even remeber! I got so frusterated that I just reformated the HD. That did nothing ither, it still just ejects the CD. It tries to load the cd but it never does. Is it possible for the CD to fail, but not a DVD? It just doesn't make sense! I just bought this PC in feb '08, I would hope that it didn't fail yet! My device: TSSTcorp CDDVDW TS-H653N SCSI CdRom Device Driver Version: 6.0.6000.16386 Firmwa 0609 -- LanceC85 |
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CDDVD Combo Drive Question
If you have a bootable CD, try booting the computer from it.
On Sat, 29 Nov 2008 12:46:33 -0600, LanceC85 wrote: Hello, I've had this problem with my CD-RW/DVD-RW Drive for about 2 weeks. I can write/read DVD's just fine. When I put a CD of any brand, blank or with data on it; it will not load. When I go to my computer and click on (E it will eject the CD and tells me to insert a disk. First i tried HP Total care, i talked to 3 different technician's. The first one told me to see if the drive had a red/yellow icon by it in "device manager". I said no; then she tells me to update my drivers and firmware. Which are both up-to date. Later that day I try again with another technician. This one takes me through the registry and tells me to delete the upper and lower filters on a certain key. Then also gives me a link to set all my CD/DVD combo drives defaults. I do all of that & some other things I don't even remeber! I got so frusterated that I just reformated the HD. That did nothing ither, it still just ejects the CD. It tries to load the cd but it never does. Is it possible for the CD to fail, but not a DVD? It just doesn't make sense! I just bought this PC in feb '08, I would hope that it didn't fail yet! My device: TSSTcorp CDDVDW TS-H653N SCSI CdRom Device Driver Version: 6.0.6000.16386 Firmwa 0609 |
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CDDVD Combo Drive Question
Lance
See if the following applies http://support.microsoft.com/kb/939052/en-us -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "LanceC85" wrote in message ... Hello, I've had this problem with my CD-RW/DVD-RW Drive for about 2 weeks. I can write/read DVD's just fine. When I put a CD of any brand, blank or with data on it; it will not load. When I go to my computer and click on (E it will eject the CD and tells me to insert a disk. First i tried HP Total care, i talked to 3 different technician's. The first one told me to see if the drive had a red/yellow icon by it in "device manager". I said no; then she tells me to update my drivers and firmware. Which are both up-to date. Later that day I try again with another technician. This one takes me through the registry and tells me to delete the upper and lower filters on a certain key. Then also gives me a link to set all my CD/DVD combo drives defaults. I do all of that & some other things I don't even remeber! I got so frusterated that I just reformated the HD. That did nothing ither, it still just ejects the CD. It tries to load the cd but it never does. Is it possible for the CD to fail, but not a DVD? It just doesn't make sense! I just bought this PC in feb '08, I would hope that it didn't fail yet! My device: TSSTcorp CDDVDW TS-H653N SCSI CdRom Device Driver Version: 6.0.6000.16386 Firmwa 0609 -- LanceC85 |