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errors on disk
Hi, again, JS.
See the message I just posted. To repeat: Use your Administrator credentials to open an Administrator:Command Prompt window and run CHKDSK from there. RC -- R. C. White, CPA San Marcos, TX Microsoft Windows MVP Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64 "JS" wrote in message news (1 I tried to back up to my external hd,and got an error msg. that says it cannot backup because of errors on the hd. It prompted me to check the disk, but I am back to the problem of not being able to check the disk,it just does not happen. (2 I tried chkdsk by both methods that I know. from the directions that you gave me the link to, and also by the command prompt, which says I don't have access. (3 I looked on the Toshiba website, and couldn't find anything helpful, so I sent an email to support. waiting for a response. (4 am contemplating the situation with McAfee,I am concentrating on the hd errors right now. (5 I came back. Now what?? Thanks, JS "Shenan Stanley" wrote: snipped JS wrote: Is there an indication that it is scanning? I have tried (to schedule) several times, and it just restarts normally. Also,where is the event log,I can't seem to find thingson Vista like I could on XP. I'll repeat the response I made originally in case you missed it... Correction: There is no SCANDISK on Windows XP. Windows XP is part of the Windows NT line of products which use CHKDSK. Windows Vista/Windows 7 is still part of the NT line of products. My suggestions: 1) Ensure your backups are current. Don't have any - time to start! Pictures, music, documents, Internet favorites/bookmarks, product keys/serial numbers, installation media/executable installation files, etc and so on. Want to make it easy on yourself - get a Seagate Replica 500GB drive (external) and let it do all the heavy lifting for you and maintain the backups with it. 2) Run CHKDSK... Here's one of many web pages explaining how to do this: http://maximumpcguides.com/windows-v...windows-vista/ 3) Figure out who manufactured your hard disk drive and download/use their diagnostic utility to verify drive stability. You might use Belarc Advisor (free) to scan your system (I'd use it and print it out and keep it safe with your external backups - useful) and figure out who manufactured your hard disk drive and visit their web page and download their diagnostic utility/directions. 4) IMHO - I suggest dropping McAfee completely. Too much resource usage for the same protection you can get for free or comparable price with less resource usage (meaning your computer works better overall.) I suggest Avira AntiVir (free) or eSet NOD32 (AV only - ~$59 U.S. for two years) in combinations with MalwareBytes (free for scanning/cleanup or ~$25 U.S. for active protection/scheduled scanning.) 5) Come back - since this post will be archived indefinitely on the Internet - and let everyone who may ever come across it in the years to coe how things worked out for you.... You may help someone else in the process. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
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errors on disk
JS wrote:
(1 I tried to back up to my external hd,and got an error msg. that says it cannot backup because of errors on the hd. It prompted me to check the disk, but I am back to the problem of not being able to check the disk,it just does not happen. (2 I tried chkdsk by both methods that I know. from the directions that you gave me the link to, and also by the command prompt, which says I don't have access. (3 I looked on the Toshiba website, and couldn't find anything helpful, so I sent an email to support. waiting for a response. (4 am contemplating the situation with McAfee,I am concentrating on the hd errors right now. (5 I came back. Is Toshiba the manufacturer of your hard disk drive or of the machine in question? Now what?? No Problem, so far. Sounds like the hard disk drive *is* defective - you need to make an image of it or at least manually copy the stuff off you can of yours. Toshiba is not one that has a diagnostic utility AFAIK. Can you boot with something like BartPE and/or Ultimate Boot CD for Windows? http://www.ubcd4win.com/ May be several tools included on that you can use to backup your system and check for errors - although in the end you are likely going to have to replace the defective hard disk drive. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
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errors on disk
Hi RC,
I used your suggestion and it said it could not scan now, but the next time I reboot. I restarted and it booted right up, no scan on bootup. ?? JS "R. C. White" wrote: Hi, again, JS. See the message I just posted. To repeat: Use your Administrator credentials to open an Administrator:Command Prompt window and run CHKDSK from there. RC -- R. C. White, CPA San Marcos, TX Microsoft Windows MVP Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64 "JS" wrote in message news (1 I tried to back up to my external hd,and got an error msg. that says it cannot backup because of errors on the hd. It prompted me to check the disk, but I am back to the problem of not being able to check the disk,it just does not happen. (2 I tried chkdsk by both methods that I know. from the directions that you gave me the link to, and also by the command prompt, which says I don't have access. (3 I looked on the Toshiba website, and couldn't find anything helpful, so I sent an email to support. waiting for a response. (4 am contemplating the situation with McAfee,I am concentrating on the hd errors right now. (5 I came back. Now what?? Thanks, JS "Shenan Stanley" wrote: snipped JS wrote: Is there an indication that it is scanning? I have tried (to schedule) several times, and it just restarts normally. Also,where is the event log,I can't seem to find thingson Vista like I could on XP. I'll repeat the response I made originally in case you missed it... Correction: There is no SCANDISK on Windows XP. Windows XP is part of the Windows NT line of products which use CHKDSK. Windows Vista/Windows 7 is still part of the NT line of products. My suggestions: 1) Ensure your backups are current. Don't have any - time to start! Pictures, music, documents, Internet favorites/bookmarks, product keys/serial numbers, installation media/executable installation files, etc and so on. Want to make it easy on yourself - get a Seagate Replica 500GB drive (external) and let it do all the heavy lifting for you and maintain the backups with it. 2) Run CHKDSK... Here's one of many web pages explaining how to do this: http://maximumpcguides.com/windows-v...windows-vista/ 3) Figure out who manufactured your hard disk drive and download/use their diagnostic utility to verify drive stability. You might use Belarc Advisor (free) to scan your system (I'd use it and print it out and keep it safe with your external backups - useful) and figure out who manufactured your hard disk drive and visit their web page and download their diagnostic utility/directions. 4) IMHO - I suggest dropping McAfee completely. Too much resource usage for the same protection you can get for free or comparable price with less resource usage (meaning your computer works better overall.) I suggest Avira AntiVir (free) or eSet NOD32 (AV only - ~$59 U.S. for two years) in combinations with MalwareBytes (free for scanning/cleanup or ~$25 U.S. for active protection/scheduled scanning.) 5) Come back - since this post will be archived indefinitely on the Internet - and let everyone who may ever come across it in the years to coe how things worked out for you.... You may help someone else in the process. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html . |
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errors on disk
Toshiba is the mgr. of the hd on a Dell laptop.
It boots up just fine, it just doesn't scan when it is supposed to. I will check your links and report back. Can I "copy" to my ext.hd instead of backing up? How do I do that? I have a usb external hd. Thanks, JS "Shenan Stanley" wrote: JS wrote: (1 I tried to back up to my external hd,and got an error msg. that says it cannot backup because of errors on the hd. It prompted me to check the disk, but I am back to the problem of not being able to check the disk,it just does not happen. (2 I tried chkdsk by both methods that I know. from the directions that you gave me the link to, and also by the command prompt, which says I don't have access. (3 I looked on the Toshiba website, and couldn't find anything helpful, so I sent an email to support. waiting for a response. (4 am contemplating the situation with McAfee,I am concentrating on the hd errors right now. (5 I came back. Is Toshiba the manufacturer of your hard disk drive or of the machine in question? Now what?? No Problem, so far. Sounds like the hard disk drive *is* defective - you need to make an image of it or at least manually copy the stuff off you can of yours. Toshiba is not one that has a diagnostic utility AFAIK. Can you boot with something like BartPE and/or Ultimate Boot CD for Windows? http://www.ubcd4win.com/ May be several tools included on that you can use to backup your system and check for errors - although in the end you are likely going to have to replace the defective hard disk drive. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html . |
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errors on disk
This is from the administrator prompt:
Microsoft Windows [Version 6.0.6002] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Windows\system32chkdsk C: /R The type of the file system is NTFS. Cannot lock current drive. Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N) y This volume will be checked the next time the system restarts. C:\Windows\system32 When I restart, it just reboots normally. JS "JS" wrote: Toshiba is the mgr. of the hd on a Dell laptop. It boots up just fine, it just doesn't scan when it is supposed to. I will check your links and report back. Can I "copy" to my ext.hd instead of backing up? How do I do that? I have a usb external hd. Thanks, JS "Shenan Stanley" wrote: JS wrote: (1 I tried to back up to my external hd,and got an error msg. that says it cannot backup because of errors on the hd. It prompted me to check the disk, but I am back to the problem of not being able to check the disk,it just does not happen. (2 I tried chkdsk by both methods that I know. from the directions that you gave me the link to, and also by the command prompt, which says I don't have access. (3 I looked on the Toshiba website, and couldn't find anything helpful, so I sent an email to support. waiting for a response. (4 am contemplating the situation with McAfee,I am concentrating on the hd errors right now. (5 I came back. Is Toshiba the manufacturer of your hard disk drive or of the machine in question? Now what?? No Problem, so far. Sounds like the hard disk drive *is* defective - you need to make an image of it or at least manually copy the stuff off you can of yours. Toshiba is not one that has a diagnostic utility AFAIK. Can you boot with something like BartPE and/or Ultimate Boot CD for Windows? http://www.ubcd4win.com/ May be several tools included on that you can use to backup your system and check for errors - although in the end you are likely going to have to replace the defective hard disk drive. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html . |
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errors on disk
Have you tried running CHKDSK, but instead of restarting, trun the machine
off, wait for 2minutes (so the hd gets a chance to stop spinning) then power up the machine? "JS" wrote in message news This is from the administrator prompt: Microsoft Windows [Version 6.0.6002] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Windows\system32chkdsk C: /R The type of the file system is NTFS. Cannot lock current drive. Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N) y This volume will be checked the next time the system restarts. C:\Windows\system32 When I restart, it just reboots normally. JS "JS" wrote: Toshiba is the mgr. of the hd on a Dell laptop. It boots up just fine, it just doesn't scan when it is supposed to. I will check your links and report back. Can I "copy" to my ext.hd instead of backing up? How do I do that? I have a usb external hd. Thanks, JS "Shenan Stanley" wrote: JS wrote: (1 I tried to back up to my external hd,and got an error msg. that says it cannot backup because of errors on the hd. It prompted me to check the disk, but I am back to the problem of not being able to check the disk,it just does not happen. (2 I tried chkdsk by both methods that I know. from the directions that you gave me the link to, and also by the command prompt, which says I don't have access. (3 I looked on the Toshiba website, and couldn't find anything helpful, so I sent an email to support. waiting for a response. (4 am contemplating the situation with McAfee,I am concentrating on the hd errors right now. (5 I came back. Is Toshiba the manufacturer of your hard disk drive or of the machine in question? Now what?? No Problem, so far. Sounds like the hard disk drive *is* defective - you need to make an image of it or at least manually copy the stuff off you can of yours. Toshiba is not one that has a diagnostic utility AFAIK. Can you boot with something like BartPE and/or Ultimate Boot CD for Windows? http://www.ubcd4win.com/ May be several tools included on that you can use to backup your system and check for errors - although in the end you are likely going to have to replace the defective hard disk drive. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html . |
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errors on disk
snipped
http://groups.google.com/group/micro...108f51e627461/ JS wrote: This is from the administrator prompt: Microsoft Windows [Version 6.0.6002] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Windows\system32chkdsk C: /R The type of the file system is NTFS. Cannot lock current drive. Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N) y This volume will be checked the next time the system restarts. C:\Windows\system32 When I restart, it just reboots normally. So it tells you it is setting the 'dirty bit' - but doesn't seem to have an effect. Backups are still important. Having your Windows DVD (preferrably one with the same service pack you have installed on the running system integrated into it) will be needed... Open an elevated command prompt and type in: sfc /scannow and press enter. Reboot afterwards and try to do the CHKDSK again (it will require its own reboot.) You may be able to boot with the Windows Vista DVD and do a repair on the system as well. If the above fails - try this. http://windows.microsoft.com/en-US/w...covery-Console Failing that - I still suggest the use of the BartPE/Ultimate Windows Boot CD. You could do a CHKDSK from there, use other tools to copy your stuff, image the partition, check the drive for issues, etc. As far as copying your stuff to an external disk drive (USB drive, network drive, etc...) - copying *your stuff* is easy... Drag/drop. You might be able to use the BartPE/Ultimate Windows Boot CD to make an image of the entire partition/disk with some of its tools. However - even with that - I would copy your important data independently. Documents, music, pictures, emails, bookmarks/Internet Favorites, contacts, installable executables, serial numbers, product keys, etc... -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
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errors on disk
Pete,
It seems like I have done that, but I will try again. Thanks, JS "Pete N Leanne" wrote: Have you tried running CHKDSK, but instead of restarting, trun the machine off, wait for 2minutes (so the hd gets a chance to stop spinning) then power up the machine? "JS" wrote in message news This is from the administrator prompt: Microsoft Windows [Version 6.0.6002] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Windows\system32chkdsk C: /R The type of the file system is NTFS. Cannot lock current drive. Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N) y This volume will be checked the next time the system restarts. C:\Windows\system32 When I restart, it just reboots normally. JS "JS" wrote: Toshiba is the mgr. of the hd on a Dell laptop. It boots up just fine, it just doesn't scan when it is supposed to. I will check your links and report back. Can I "copy" to my ext.hd instead of backing up? How do I do that? I have a usb external hd. Thanks, JS "Shenan Stanley" wrote: JS wrote: (1 I tried to back up to my external hd,and got an error msg. that says it cannot backup because of errors on the hd. It prompted me to check the disk, but I am back to the problem of not being able to check the disk,it just does not happen. (2 I tried chkdsk by both methods that I know. from the directions that you gave me the link to, and also by the command prompt, which says I don't have access. (3 I looked on the Toshiba website, and couldn't find anything helpful, so I sent an email to support. waiting for a response. (4 am contemplating the situation with McAfee,I am concentrating on the hd errors right now. (5 I came back. Is Toshiba the manufacturer of your hard disk drive or of the machine in question? Now what?? No Problem, so far. Sounds like the hard disk drive *is* defective - you need to make an image of it or at least manually copy the stuff off you can of yours. Toshiba is not one that has a diagnostic utility AFAIK. Can you boot with something like BartPE and/or Ultimate Boot CD for Windows? http://www.ubcd4win.com/ May be several tools included on that you can use to backup your system and check for errors - although in the end you are likely going to have to replace the defective hard disk drive. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html . . |
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errors on disk
Here is a bit of a status report. I rebooted and did F8 and "repair computer"
was highlighted,so I ran that and the analysis said everything was successful. So I ran a backup and that was successful,or so I think. Won't it show up when I open the "F" drive,which is the ext hd that I used? It has the name of my pc, but says folder is empty. I specified that drive before I started the backup. And btw, chkdsk still doesn't work. Any suggestions and/or comments. Thanks for your help. JS "JS" wrote: Pete, It seems like I have done that, but I will try again. Thanks, JS "Pete N Leanne" wrote: Have you tried running CHKDSK, but instead of restarting, trun the machine off, wait for 2minutes (so the hd gets a chance to stop spinning) then power up the machine? "JS" wrote in message news This is from the administrator prompt: Microsoft Windows [Version 6.0.6002] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Windows\system32chkdsk C: /R The type of the file system is NTFS. Cannot lock current drive. Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N) y This volume will be checked the next time the system restarts. C:\Windows\system32 When I restart, it just reboots normally. JS "JS" wrote: Toshiba is the mgr. of the hd on a Dell laptop. It boots up just fine, it just doesn't scan when it is supposed to. I will check your links and report back. Can I "copy" to my ext.hd instead of backing up? How do I do that? I have a usb external hd. Thanks, JS "Shenan Stanley" wrote: JS wrote: (1 I tried to back up to my external hd,and got an error msg. that says it cannot backup because of errors on the hd. It prompted me to check the disk, but I am back to the problem of not being able to check the disk,it just does not happen. (2 I tried chkdsk by both methods that I know. from the directions that you gave me the link to, and also by the command prompt, which says I don't have access. (3 I looked on the Toshiba website, and couldn't find anything helpful, so I sent an email to support. waiting for a response. (4 am contemplating the situation with McAfee,I am concentrating on the hd errors right now. (5 I came back. Is Toshiba the manufacturer of your hard disk drive or of the machine in question? Now what?? No Problem, so far. Sounds like the hard disk drive *is* defective - you need to make an image of it or at least manually copy the stuff off you can of yours. Toshiba is not one that has a diagnostic utility AFAIK. Can you boot with something like BartPE and/or Ultimate Boot CD for Windows? http://www.ubcd4win.com/ May be several tools included on that you can use to backup your system and check for errors - although in the end you are likely going to have to replace the defective hard disk drive. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html . . |