Hey everybody,

Had to reinstal Vista x64 Premium on my computer, and I am having a
reoccuring error during installation.

-"The computer restarted unexpectedly or has encountered an unexpected
error. Windows installation cannot proceed. To install Windows, click
OK to restart your
computer and then restart installation."

-The computer acctually restarts during the -completing installation-
step of installing the 32 bit Vista Premium, there is a second CD that I
put in later on to upgrade it to 64 bit. When I got my computer a year
ago it came with Vista x64 bit preinstalled and I havn't tweaked any
settings like volatge, or anything like that.

Would this be caused by a corrupt CD? What else could I try to fix this
issue?

Thanks in advance,
Daniel


--
VistaCompUser

You can not upgrade directly from Vista32 bit to Vista 64 bit. You must
boot from the 64bit installation DVD and either do a replacement install on
top of Vista 32 bit or a completely clean install by reformatting the
partiton you want to install into.

"VistaCompUser" wrote in message
...

Hey everybody,

Had to reinstal Vista x64 Premium on my computer, and I am having a
reoccuring error during installation.

-"The computer restarted unexpectedly or has encountered an unexpected
error. Windows installation cannot proceed. To install Windows, click
OK to restart your
computer and then restart installation."

-The computer acctually restarts during the -completing installation-
step of installing the 32 bit Vista Premium, there is a second CD that I
put in later on to upgrade it to 64 bit. When I got my computer a year
ago it came with Vista x64 bit preinstalled and I havn't tweaked any
settings like volatge, or anything like that.

Would this be caused by a corrupt CD? What else could I try to fix this
issue?

Thanks in advance,
Daniel


--
VistaCompUser

You can not upgrade directly from Vista32 bit to Vista 64 bit. You must
boot from the 64bit installation DVD and either do a replacement install on
top of Vista 32 bit or a completely clean install by reformatting the
partiton you want to install into.

"VistaCompUser" wrote in message
...

Hey everybody,

Had to reinstal Vista x64 Premium on my computer, and I am having a
reoccuring error during installation.

-"The computer restarted unexpectedly or has encountered an unexpected
error. Windows installation cannot proceed. To install Windows, click
OK to restart your
computer and then restart installation."

-The computer acctually restarts during the -completing installation-
step of installing the 32 bit Vista Premium, there is a second CD that I
put in later on to upgrade it to 64 bit. When I got my computer a year
ago it came with Vista x64 bit preinstalled and I havn't tweaked any
settings like volatge, or anything like that.

Would this be caused by a corrupt CD? What else could I try to fix this
issue?

Thanks in advance,
Daniel


--
VistaCompUser

Thanks for the reply Curious. I'll give that a go.


--
VistaCompUser

Thanks for the reply Curious. I'll give that a go.


--
VistaCompUser

Try a full clean & full format.
1) Boot DVD.
2) Press Shift+F10 (for command prompt)

Type in command line
DISKPART
LIST DISK
SELECT DISK # (win HD)
CLEAN ALL
CREATE PARTITION PRIMARY
SELECT PARTITION 1
ACTIVE
FORMAT=NTFS
ASSIGN
EXIT
EXIT


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--
theog

Comments inline...

"theog" wrote:

[OP asked for help because of problems when attempting to install 64-bit
Vista on a disk containing a corrupt 32-bit installation]

Try a full clean & full format.
1) Boot DVD.
2) Press Shift+F10 (for command prompt)

Use the SHIFT+F10 invocation at the partition selection dialog. You could
do it earlier but waiting for the dialog to appear ensures that you can
repeat the process and get predictable results.


Type in command line
DISKPART

A word of warning: Microsoft wrote DISKPART to issue no "ARE YOU SURE?"
requests for confirmation of commands before executing them.

LIST DISK
SELECT DISK # (win HD)

Probably disk 0, but not always. Note that disk numbers start at zero while
partiton numbers start at one.

CLEAN ALL

BE CAREFUL! If you have a brand-name computer as opposed to one that was
built from individual components (by the OP or a screwdriver shop) there may
be a "diagnostic partition" on the disk (no drive letter assigned) that
contains hardware test programs and maybe a recovery image. The CLEAN
command will destroy this partition.

The diagnostic partition is NOT required to run any OS, but it can be very
useful in chasing down hardware problems.

You can see the partitions on the currently-selected disk by entering the
command:

LIST PART

If there's only one partition use the CLEAN command; if more than one
partition is present, select the one containing the C-disk:

SELECT PARTITION #

and destroy it:

DELETE PARTITION

If you use the CLEAN command the ALL option should not be necessary. Its
function is to overwrite every sector on the disk with zeros; that's good
for security but should be unnecessary for typical installations.


CREATE PARTITION PRIMARY
SELECT PARTITION 1

If you use the CLEAN command this causes no harm, but the SELECT command
isn't necessary. The CREATE command automatically selects the new
partition. If you have more than one partition on the disk and used the
DELETE PARTITION command, your C-disk may have a different partition number.
Just skip this command.

ACTIVE
FORMAT=NTFS

Use something like

FORMAT FS=NTFS

If you're confident of the condition of the disk you can speed things up by
adding the QUICK option. It's not necessary but I would also recommend
assigning a label to the disk, so you might use:

FORMAT FS=NTFS LABEL=VISTA_C QUICK

In most situations NTFS is the default file system, although for
documentation purposes I recommend using the "FS=NTFS" parameter in the
FORMAT command.

ASSIGN

As a safety net I would instead use

ASSIGN LETTER=C

which for most situations would have the same effect. Explicitly demanding
the use of the letter "C" ensures that the system will use that letter for
the system disk. Conflicts typically arise when you are installing to a
disk that wasn't formatted when you booted the Microsoft DVD; rebooting the
DVD and repeating the DISKPART commands will usually fix this problem.

EXIT

(exits DISKPART)

EXIT

(exits the command prompt and returns to the partition selection dialog of
the setup program)

Press F5 to refresh the information on the partition list (the C-disk should
show a difference of 0.1 GB between total size and free space). Make sure
that the C-disk is selected and click NEXT to start the installation.

Joe Morris

Comments inline...

"theog" wrote:

[OP asked for help because of problems when attempting to install 64-bit
Vista on a disk containing a corrupt 32-bit installation]

Try a full clean & full format.
1) Boot DVD.
2) Press Shift+F10 (for command prompt)

Use the SHIFT+F10 invocation at the partition selection dialog. You could
do it earlier but waiting for the dialog to appear ensures that you can
repeat the process and get predictable results.


Type in command line
DISKPART

A word of warning: Microsoft wrote DISKPART to issue no "ARE YOU SURE?"
requests for confirmation of commands before executing them.

LIST DISK
SELECT DISK # (win HD)

Probably disk 0, but not always. Note that disk numbers start at zero while
partiton numbers start at one.

CLEAN ALL

BE CAREFUL! If you have a brand-name computer as opposed to one that was
built from individual components (by the OP or a screwdriver shop) there may
be a "diagnostic partition" on the disk (no drive letter assigned) that
contains hardware test programs and maybe a recovery image. The CLEAN
command will destroy this partition.

The diagnostic partition is NOT required to run any OS, but it can be very
useful in chasing down hardware problems.

You can see the partitions on the currently-selected disk by entering the
command:

LIST PART

If there's only one partition use the CLEAN command; if more than one
partition is present, select the one containing the C-disk:

SELECT PARTITION #

and destroy it:

DELETE PARTITION

If you use the CLEAN command the ALL option should not be necessary. Its
function is to overwrite every sector on the disk with zeros; that's good
for security but should be unnecessary for typical installations.


CREATE PARTITION PRIMARY
SELECT PARTITION 1

If you use the CLEAN command this causes no harm, but the SELECT command
isn't necessary. The CREATE command automatically selects the new
partition. If you have more than one partition on the disk and used the
DELETE PARTITION command, your C-disk may have a different partition number.
Just skip this command.

ACTIVE
FORMAT=NTFS

Use something like

FORMAT FS=NTFS

If you're confident of the condition of the disk you can speed things up by
adding the QUICK option. It's not necessary but I would also recommend
assigning a label to the disk, so you might use:

FORMAT FS=NTFS LABEL=VISTA_C QUICK

In most situations NTFS is the default file system, although for
documentation purposes I recommend using the "FS=NTFS" parameter in the
FORMAT command.

ASSIGN

As a safety net I would instead use

ASSIGN LETTER=C

which for most situations would have the same effect. Explicitly demanding
the use of the letter "C" ensures that the system will use that letter for
the system disk. Conflicts typically arise when you are installing to a
disk that wasn't formatted when you booted the Microsoft DVD; rebooting the
DVD and repeating the DISKPART commands will usually fix this problem.

EXIT

(exits DISKPART)

EXIT

(exits the command prompt and returns to the partition selection dialog of
the setup program)

Press F5 to refresh the information on the partition list (the C-disk should
show a difference of 0.1 GB between total size and free space). Make sure
that the C-disk is selected and click NEXT to start the installation.

Joe Morris

Huge thanks to Theog, and Joe Morris for taking the time to reply (and
in some detail, huge thanks).

I was able to get onto the tech guy that installed windows on my machine
originally (took a while to get in contact because of public holidays),
he mentioned to only use the 64 bit support disk. Why they also gave me
a 32 bit windows disk is a mistery to me. Everything is pretty much
straight forward from there.

So if your installing 32 bit vista on a 64 bit machine and it fails at
the completing installation step, if there is any reference to a 64 bit
support disk, it could be that.

Appologies for the confusion, I really appreciate the feedback on the
issue, and will be using this advice it to partition my HD in the
future.


--
VistaCompUser

Huge thanks to Theog, and Joe Morris for taking the time to reply (and
in some detail, huge thanks).

I was able to get onto the tech guy that installed windows on my machine
originally (took a while to get in contact because of public holidays),
he mentioned to only use the 64 bit support disk. Why they also gave me
a 32 bit windows disk is a mistery to me. Everything is pretty much
straight forward from there.

So if your installing 32 bit vista on a 64 bit machine and it fails at
the completing installation step, if there is any reference to a 64 bit
support disk, it could be that.

Appologies for the confusion, I really appreciate the feedback on the
issue, and will be using this advice it to partition my HD in the
future.


--
VistaCompUser