I have an HP a1440n Media Center PC, just upgraded to Vista Home Premium,
the LightScribe writer that came with the computer can no longer burn disks,
on cd's or dvd's. In device manager it's listed as HL-DT-ST DVDRRW GSA-H21L
ATA Device. I have been checking the HP software website for updated
drivers but nothing so far. Is this my only option, wait for an updated
driver, or is there anything I can do to get this working? Thanks in
advance for any help.

"Kevin Potts" wrote:

I have an HP a1440n Media Center PC, just upgraded to Vista Home Premium,
the LightScribe writer that came with the computer can no longer burn disks,
on cd's or dvd's. In device manager it's listed as HL-DT-ST DVDRRW GSA-H21L
ATA Device. I have been checking the HP software website for updated
drivers but nothing so far. Is this my only option, wait for an updated
driver, or is there anything I can do to get this working? Thanks in
advance for any help.

I had the same problem. MS was no help. Doing a Google search I found out in
vista for optical drives you need to change the jumpers to either Master or
Slave. Cable select does not work. I found this out after making 10 coasters.

"Kevin Potts" wrote:

I have an HP a1440n Media Center PC, just upgraded to Vista Home Premium,
the LightScribe writer that came with the computer can no longer burn disks,
on cd's or dvd's. In device manager it's listed as HL-DT-ST DVDRRW GSA-H21L
ATA Device. I have been checking the HP software website for updated
drivers but nothing so far. Is this my only option, wait for an updated
driver, or is there anything I can do to get this working? Thanks in
advance for any help.

I had the same issue, I just recently purchased a new DVD writer and it
came with Nero 6.6 you need to upgrade to version 7.0 , I was able to
upgrade for $55 I had to upgrade thru my laptop then burn a copy and install
it on my Vista desktop.

"Kevin Potts" wrote in message
...
I have an HP a1440n Media Center PC, just upgraded to Vista Home Premium,
the LightScribe writer that came with the computer can no longer burn
disks, on cd's or dvd's. In device manager it's listed as HL-DT-ST DVDRRW
GSA-H21L ATA Device. I have been checking the HP software website for
updated drivers but nothing so far. Is this my only option, wait for an
updated driver, or is there anything I can do to get this working? Thanks
in advance for any help.

Did you set it to master or slave? I tried switching it to master, and now
it won't even recognize that a blank disk is in the drive, it says the drive
is empty. Should it be set to slave?
Thanks

"skasap" wrote in message
...
I had the same problem. MS was no help. Doing a Google search I found out
in
vista for optical drives you need to change the jumpers to either Master
or
Slave. Cable select does not work. I found this out after making 10
coasters.

"Kevin Potts" wrote:

I have an HP a1440n Media Center PC, just upgraded to Vista Home
Premium,
the LightScribe writer that came with the computer can no longer burn
disks,
on cd's or dvd's. In device manager it's listed as HL-DT-ST DVDRRW
GSA-H21L
ATA Device. I have been checking the HP software website for updated
drivers but nothing so far. Is this my only option, wait for an updated
driver, or is there anything I can do to get this working? Thanks in
advance for any help.

Hello I just purchased a HP PAVILLION a1723w and it has VISTA and lightscribe
cd/dvdrrw installed already and I installed my lite-on cd/dvdrrw drive and it
was working fine and then all of a sudden I turned computer on and was going
to burn a disc and now neither drive is working and in device manager it says
"Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing. (Code 39)" and I have done all I know to do to fix the
problem. I have one set as master and other as slave already. So if anyone
can help me with this I appreciate it. I will have this computer for one week
March 01,2007. And it is already giving me problems!!!!!!!!!
THANKS, SHANNON


"Kevin Potts" wrote:

Did you set it to master or slave? I tried switching it to master, and now
it won't even recognize that a blank disk is in the drive, it says the drive
is empty. Should it be set to slave?
Thanks

"skasap" wrote in message
...
I had the same problem. MS was no help. Doing a Google search I found out
in
vista for optical drives you need to change the jumpers to either Master
or
Slave. Cable select does not work. I found this out after making 10
coasters.

"Kevin Potts" wrote:

I have an HP a1440n Media Center PC, just upgraded to Vista Home
Premium,
the LightScribe writer that came with the computer can no longer burn
disks,
on cd's or dvd's. In device manager it's listed as HL-DT-ST DVDRRW
GSA-H21L
ATA Device. I have been checking the HP software website for updated
drivers but nothing so far. Is this my only option, wait for an updated
driver, or is there anything I can do to get this working? Thanks in
advance for any help.

If your computer is that new and malfunctioning TAKE IT BACK.

Would you keep a week-old car that is not running right? No, you would not;
so why do the same with the computer?

--
Richard G. Harper [MVP Shell/User]
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


"
wrote in message ...
Hello I just purchased a HP PAVILLION a1723w and it has VISTA and
lightscribe
cd/dvdrrw installed already and I installed my lite-on cd/dvdrrw drive and
it
was working fine and then all of a sudden I turned computer on and was
going
to burn a disc and now neither drive is working and in device manager it
says
"Windows cannot load the device driver for this hardware. The driver may
be
corrupted or missing. (Code 39)" and I have done all I know to do to fix
the
problem. I have one set as master and other as slave already. So if anyone
can help me with this I appreciate it. I will have this computer for one
week
March 01,2007. And it is already giving me problems!!!!!!!!!
THANKS, SHANNON

Try the procedures on this website..

http://support.microsoft.com/kb/320553

Procedure one worked for me..


"
wrote in message ...
Hello I just purchased a HP PAVILLION a1723w and it has VISTA and
lightscribe
cd/dvdrrw installed already and I installed my lite-on cd/dvdrrw drive and
it
was working fine and then all of a sudden I turned computer on and was
going
to burn a disc and now neither drive is working and in device manager it
says
"Windows cannot load the device driver for this hardware. The driver may
be
corrupted or missing. (Code 39)" and I have done all I know to do to fix
the
problem. I have one set as master and other as slave already. So if anyone
can help me with this I appreciate it. I will have this computer for one
week
March 01,2007. And it is already giving me problems!!!!!!!!!
THANKS, SHANNON


"Kevin Potts" wrote:

Did you set it to master or slave? I tried switching it to master, and
now
it won't even recognize that a blank disk is in the drive, it says the
drive
is empty. Should it be set to slave?
Thanks

"skasap" wrote in message
...
I had the same problem. MS was no help. Doing a Google search I found
out
in
vista for optical drives you need to change the jumpers to either
Master
or
Slave. Cable select does not work. I found this out after making 10
coasters.

"Kevin Potts" wrote:

I have an HP a1440n Media Center PC, just upgraded to Vista Home
Premium,
the LightScribe writer that came with the computer can no longer burn
disks,
on cd's or dvd's. In device manager it's listed as HL-DT-ST DVDRRW
GSA-H21L
ATA Device. I have been checking the HP software website for updated
drivers but nothing so far. Is this my only option, wait for an
updated
driver, or is there anything I can do to get this working? Thanks in
advance for any help.




--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

I had the same problem (error 39) - DVD writer working fine yesterday at
shutdown, this morning error and driver not loading. Used HP's chat line and
the procedure the tech gave me was essentially the same you reference in the
kb/320553 article. After restart, the DVD writer was working again.

"Mike Hall - MS MVP Windows Shell/User" wrote in message
...
Try the procedures on this website..

http://support.microsoft.com/kb/320553

Procedure one worked for me..


"
wrote in message
...
Hello I just purchased a HP PAVILLION a1723w and it has VISTA and
lightscribe
cd/dvdrrw installed already and I installed my lite-on cd/dvdrrw drive
and it
was working fine and then all of a sudden I turned computer on and was
going
to burn a disc and now neither drive is working and in device manager it
says
"Windows cannot load the device driver for this hardware. The driver may
be
corrupted or missing. (Code 39)" and I have done all I know to do to fix
the
problem. I have one set as master and other as slave already. So if
anyone
can help me with this I appreciate it. I will have this computer for one
week
March 01,2007. And it is already giving me problems!!!!!!!!!
THANKS, SHANNON


"Kevin Potts" wrote:

Did you set it to master or slave? I tried switching it to master, and
now
it won't even recognize that a blank disk is in the drive, it says the
drive
is empty. Should it be set to slave?
Thanks

"skasap" wrote in message
...
I had the same problem. MS was no help. Doing a Google search I found
out
in
vista for optical drives you need to change the jumpers to either
Master
or
Slave. Cable select does not work. I found this out after making 10
coasters.

"Kevin Potts" wrote:

I have an HP a1440n Media Center PC, just upgraded to Vista Home
Premium,
the LightScribe writer that came with the computer can no longer burn
disks,
on cd's or dvd's. In device manager it's listed as HL-DT-ST DVDRRW
GSA-H21L
ATA Device. I have been checking the HP software website for updated
drivers but nothing so far. Is this my only option, wait for an
updated
driver, or is there anything I can do to get this working? Thanks in
advance for any help.




--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

"Kishor M Jadhav" wrote:

I have an HP m7660in Media Center PC Vista Home Premium,
the LightScribe writer that came with the computer can no longer burn disks,
on cd's or dvd's. In device manager it's listed as HL-DT-ST DVDRRW GSA-H30L
ATA Device. I have been checking the HP software website for updated
drivers but nothing so far. Is this my only option, wait for an updated
driver, or is there anything I can do to get this working? Thanks in
advance for any help.