Anyone else having trouble getting the Vista upgrade from the DELL site? DELL
says my COA number isn't being accepted due to a fault by Microsoft. It seems
that MS stupidly changed COA numbers of computers already sold and did not
notify DELL. Anyone else experiencing this problem?

"mykest" wrote in message
...
Anyone else having trouble getting the Vista upgrade from the DELL site?
DELL
says my COA number isn't being accepted due to a fault by Microsoft. It
seems
that MS stupidly changed COA numbers of computers already sold and did not
notify DELL. Anyone else experiencing this problem?

Cha-Ching! Hear the cash register ring!

You are going to be told 1) You need to buy a full version, not an upgrade
of Vista, then when that won't run all your peripherals you will be told 2)
You need to buy another computer and 3) Your Full Version of Vista makes a
nice set of drink coasters (If you got the) CD version because you will not
be given credit for the money you already laid out.

In article , emanon says...

"mykest" wrote in message
...
Anyone else having trouble getting the Vista upgrade from the DELL site?
DELL
says my COA number isn't being accepted due to a fault by Microsoft. It
seems
that MS stupidly changed COA numbers of computers already sold and did not
notify DELL. Anyone else experiencing this problem?

Cha-Ching! Hear the cash register ring!

You are going to be told 1) You need to buy a full version, not an upgrade
of Vista, then when that won't run all your peripherals you will be told 2)
You need to buy another computer and 3) Your Full Version of Vista makes a
nice set of drink coasters (If you got the) CD version because you will not
be given credit for the money you already laid out.

Stupid ****.


--
Conor

Light travels faster than sound. This is why some people appear bright
until you hear them speak.........

Call Dell. Seriously, you are not going to be able to resolve this here.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org

"mykest" wrote in message
...
Anyone else having trouble getting the Vista upgrade from the DELL site?
DELL
says my COA number isn't being accepted due to a fault by Microsoft. It
seems
that MS stupidly changed COA numbers of computers already sold and did not
notify DELL. Anyone else experiencing this problem?

Dell is lying if they told you this plain and simple.

Dell is responsible for the COA's they give out and the only way MS can
revoke those COA's is if they are not valid.

So either:

1. Dell was issuing non-valid COA's from the beginning (which is actually
not all that unlikely)

2. The COA processing site is having an issue (also not all that unlikely)

Remember Dell is also the company that is currently taking 3-5 weeks to ship
out Retail versions of Vista while every other single site can ship them
within 24 hours.

They also are the company that will not have most of their printers
compatible with Vista for another several months.

Imagine being a company with a Dell exclusive contract and poof no drivers
for any of your printers for 2-3 months


"mykest" wrote in message
...
Anyone else having trouble getting the Vista upgrade from the DELL site?
DELL
says my COA number isn't being accepted due to a fault by Microsoft. It
seems
that MS stupidly changed COA numbers of computers already sold and did not
notify DELL. Anyone else experiencing this problem?

You're mother or daughter wrote the posts that you refer to??

Alan

"Conor" wrote in message
.. .
In article , emanon says...

"mykest" wrote in message
...
Anyone else having trouble getting the Vista upgrade from the DELL
site?
DELL
says my COA number isn't being accepted due to a fault by Microsoft. It
seems
that MS stupidly changed COA numbers of computers already sold and did
not
notify DELL. Anyone else experiencing this problem?

Cha-Ching! Hear the cash register ring!

You are going to be told 1) You need to buy a full version, not an
upgrade
of Vista, then when that won't run all your peripherals you will be told
2)
You need to buy another computer and 3) Your Full Version of Vista makes
a
nice set of drink coasters (If you got the) CD version because you will
not
be given credit for the money you already laid out.

Stupid ****.


--
Conor

Light travels faster than sound. This is why some people appear bright
until you hear them speak.........

Rick Rogers,

Did that. Dell says contact MS. Dell says the "operating system is not
theirs." I think that Dell only owns the name. Everthing else in their
machines is made by someone else so Dell can always say, "not my problem."

Myke

"Rick Rogers" wrote:

Call Dell. Seriously, you are not going to be able to resolve this here.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org

"mykest" wrote in message
...
Anyone else having trouble getting the Vista upgrade from the DELL site?
DELL
says my COA number isn't being accepted due to a fault by Microsoft. It
seems
that MS stupidly changed COA numbers of computers already sold and did not
notify DELL. Anyone else experiencing this problem?

Is it any co-incidence that Dell rhymes with Hell?? I wouldn't touch them
personally

"Shane Nokes" wrote in message
...
Dell is lying if they told you this plain and simple.

Dell is responsible for the COA's they give out and the only way MS can
revoke those COA's is if they are not valid.

So either:

1. Dell was issuing non-valid COA's from the beginning (which is actually
not all that unlikely)

2. The COA processing site is having an issue (also not all that unlikely)

Remember Dell is also the company that is currently taking 3-5 weeks to
ship out Retail versions of Vista while every other single site can ship
them within 24 hours.

They also are the company that will not have most of their printers
compatible with Vista for another several months.

Imagine being a company with a Dell exclusive contract and poof no drivers
for any of your printers for 2-3 months


"mykest" wrote in message
...
Anyone else having trouble getting the Vista upgrade from the DELL site?
DELL
says my COA number isn't being accepted due to a fault by Microsoft. It
seems
that MS stupidly changed COA numbers of computers already sold and did
not
notify DELL. Anyone else experiencing this problem?

Shane,

I agree with you that Dell should be responsible but I spent an hour on the
Dell customer service chat site and discussed this issue with a rep and then
a supervisor. The supervisor would not give me the next level at Dell
management. Kind of funny if I hadn't been so ticked off at the time. If Dell
is the best in customer service for computers, it is only because they are
the best of the worst. Dell tells me that this has happened to mucho people
and they have been inundated with calls/contacts in tech support and customer
service. The "update" (as the supervisor referred to it) from Dell was to
tell people like me it is an OS problem and to contact Microsoft since the OS
is from MS. What a load of bull. The only thing that Dell owns by that
explanation is the name Dell.

"Shane Nokes" wrote:

Dell is lying if they told you this plain and simple.

Dell is responsible for the COA's they give out and the only way MS can
revoke those COA's is if they are not valid.

So either:

1. Dell was issuing non-valid COA's from the beginning (which is actually
not all that unlikely)

2. The COA processing site is having an issue (also not all that unlikely)

Remember Dell is also the company that is currently taking 3-5 weeks to ship
out Retail versions of Vista while every other single site can ship them
within 24 hours.

They also are the company that will not have most of their printers
compatible with Vista for another several months.

Imagine being a company with a Dell exclusive contract and poof no drivers
for any of your printers for 2-3 months


"mykest" wrote in message
...
Anyone else having trouble getting the Vista upgrade from the DELL site?
DELL
says my COA number isn't being accepted due to a fault by Microsoft. It
seems
that MS stupidly changed COA numbers of computers already sold and did not
notify DELL. Anyone else experiencing this problem?

Hi Myke,

The OEM contract any of the manufacturers have specifically limits and
excludes support by Microsoft. The OEM is solely responsible for the version
ofWindows sold and COA's distributed with their machinery. Microsoft only
supports retail disks. If Dell cannot/will not support their system, return
it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org

"mykest" wrote in message
...
Rick Rogers,

Did that. Dell says contact MS. Dell says the "operating system is not
theirs." I think that Dell only owns the name. Everthing else in their
machines is made by someone else so Dell can always say, "not my problem."

Myke

"Rick Rogers" wrote:

Call Dell. Seriously, you are not going to be able to resolve this here.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org

"mykest" wrote in message
...
Anyone else having trouble getting the Vista upgrade from the DELL
site?
DELL
says my COA number isn't being accepted due to a fault by Microsoft. It
seems
that MS stupidly changed COA numbers of computers already sold and did
not
notify DELL. Anyone else experiencing this problem?