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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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Vista loses drivers
Why is it that Vista can't hang on to drivers that have been successfully
installed. I have an HP laser printer and an HP All-in-One. Both have Vista drivers which have been installed and both work correctly...for a while. Periodically, Vista says it needs to look for new drivers, then it can't find the drivers, and I'm tied up for hours trying to get Vista to recognize one printer or the other. Sometimes Vista (Ultimate) loses track of the USB printer drivers and sometimes it is the Scanner driver. I had to buy all new printers/scanner to work with Vista, and yet I have to spend hours keeping them connected properly in Vista. |
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Vista loses drivers
harmonp,
Some folks have had good luck resolving issues like you have by deleting the INFCACHE.1 file, which can get corrupted with bad data and cause issues. The file is located at C:\Windows\inf. There, scroll down to the INFCACHE.1 file and right click it and select delete. To do this, you will likely have to give yourself permission to delete it, because of Windows built-in security you know. Just right click the file, select Properties and then click on the security tab. Let us know whether this procedure does anything. Sometimes it does and sometimes not. -- freddy "harmonp" wrote: Why is it that Vista can't hang on to drivers that have been successfully installed. I have an HP laser printer and an HP All-in-One. Both have Vista drivers which have been installed and both work correctly...for a while. Periodically, Vista says it needs to look for new drivers, then it can't find the drivers, and I'm tied up for hours trying to get Vista to recognize one printer or the other. Sometimes Vista (Ultimate) loses track of the USB printer drivers and sometimes it is the Scanner driver. I had to buy all new printers/scanner to work with Vista, and yet I have to spend hours keeping them connected properly in Vista. |
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Vista loses drivers
Thanks for your response. Last night before I turned off the computer, I
deleted the INFCACHE.1 file, and this morning when I turned the computer on, both the laser printer and the all-in-one worked fine. I hope they continue to work. I noticed that Windows did not re-create the INFCACHE.1 file. I take it the file is not necessary. "freddy" wrote: harmonp, Some folks have had good luck resolving issues like you have by deleting the INFCACHE.1 file, which can get corrupted with bad data and cause issues. The file is located at C:\Windows\inf. There, scroll down to the INFCACHE.1 file and right click it and select delete. To do this, you will likely have to give yourself permission to delete it, because of Windows built-in security you know. Just right click the file, select Properties and then click on the security tab. Let us know whether this procedure does anything. Sometimes it does and sometimes not. -- freddy "harmonp" wrote: Why is it that Vista can't hang on to drivers that have been successfully installed. I have an HP laser printer and an HP All-in-One. Both have Vista drivers which have been installed and both work correctly...for a while. Periodically, Vista says it needs to look for new drivers, then it can't find the drivers, and I'm tied up for hours trying to get Vista to recognize one printer or the other. Sometimes Vista (Ultimate) loses track of the USB printer drivers and sometimes it is the Scanner driver. I had to buy all new printers/scanner to work with Vista, and yet I have to spend hours keeping them connected properly in Vista. |
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Vista loses drivers
harmonp,
Vista likely will recreate the file when it has a need for it, such as when it doesn't know what to do with unrecognizable inf files. -- freddy "harmonp" wrote: Thanks for your response. Last night before I turned off the computer, I deleted the INFCACHE.1 file, and this morning when I turned the computer on, both the laser printer and the all-in-one worked fine. I hope they continue to work. I noticed that Windows did not re-create the INFCACHE.1 file. I take it the file is not necessary. "freddy" wrote: harmonp, Some folks have had good luck resolving issues like you have by deleting the INFCACHE.1 file, which can get corrupted with bad data and cause issues. The file is located at C:\Windows\inf. There, scroll down to the INFCACHE.1 file and right click it and select delete. To do this, you will likely have to give yourself permission to delete it, because of Windows built-in security you know. Just right click the file, select Properties and then click on the security tab. Let us know whether this procedure does anything. Sometimes it does and sometimes not. -- freddy "harmonp" wrote: Why is it that Vista can't hang on to drivers that have been successfully installed. I have an HP laser printer and an HP All-in-One. Both have Vista drivers which have been installed and both work correctly...for a while. Periodically, Vista says it needs to look for new drivers, then it can't find the drivers, and I'm tied up for hours trying to get Vista to recognize one printer or the other. Sometimes Vista (Ultimate) loses track of the USB printer drivers and sometimes it is the Scanner driver. I had to buy all new printers/scanner to work with Vista, and yet I have to spend hours keeping them connected properly in Vista. |
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Vista loses drivers
freddy and all,
I installed a PNY OPTIMA Attache' 2 gig memory stick. My upgraded (Vista Home to Vista Ultimate) Dell lost the connect. I tried finding drivers on re-install in C:\Windows (and subfolders). I found a reference to wpdfs.inf in the registry, but the only occurrence of THAT that I find is a zero byte file, " Mstf_User_WpdFs....... " in C:\$INPLACE.~TR\yada...yada..yada I have deleted INFCACHE.1 file and get no recognition. I assume I have a "lost driver." Anyone have any ideas? I can't get any memory sticks to work in the machine. Thanks for any assistence. "freddy" wrote: harmonp, Some folks have had good luck resolving issues like you have by deleting the INFCACHE.1 file, which can get corrupted with bad data and cause issues. The file is located at C:\Windows\inf. There, scroll down to the INFCACHE.1 file and right click it and select delete. To do this, you will likely have to give yourself permission to delete it, because of Windows built-in security you know. Just right click the file, select Properties and then click on the security tab. Let us know whether this procedure does anything. Sometimes it does and sometimes not. -- freddy "harmonp" wrote: Why is it that Vista can't hang on to drivers that have been successfully installed. I have an HP laser printer and an HP All-in-One. Both have Vista drivers which have been installed and both work correctly...for a while. Periodically, Vista says it needs to look for new drivers, then it can't find the drivers, and I'm tied up for hours trying to get Vista to recognize one printer or the other. Sometimes Vista (Ultimate) loses track of the USB printer drivers and sometimes it is the Scanner driver. I had to buy all new printers/scanner to work with Vista, and yet I have to spend hours keeping them connected properly in Vista. |
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Vista loses drivers
partenope,
Plug in the memory stick and look in Device Manager to see how it is recognized there. Device Manager should show the device three times, as follows: 1. Under Disk Drives 2. Under Portable Devices 3. Under Universal Serial Bus controllers as a USB Mass Storage Device Note any indication of errors, such as a yellow bang (!), or any other indication of a problem. In Device Manager, follow any any suggestions for resolving any problem indicated. Post back on results. -- freddy "partenope" wrote: freddy and all, I installed a PNY OPTIMA Attache' 2 gig memory stick. My upgraded (Vista Home to Vista Ultimate) Dell lost the connect. I tried finding drivers on re-install in C:\Windows (and subfolders). I found a reference to wpdfs.inf in the registry, but the only occurrence of THAT that I find is a zero byte file, " Mstf_User_WpdFs....... " in C:\$INPLACE.~TR\yada...yada..yada I have deleted INFCACHE.1 file and get no recognition. I assume I have a "lost driver." Anyone have any ideas? I can't get any memory sticks to work in the machine. Thanks for any assistence. "freddy" wrote: harmonp, Some folks have had good luck resolving issues like you have by deleting the INFCACHE.1 file, which can get corrupted with bad data and cause issues. The file is located at C:\Windows\inf. There, scroll down to the INFCACHE.1 file and right click it and select delete. To do this, you will likely have to give yourself permission to delete it, because of Windows built-in security you know. Just right click the file, select Properties and then click on the security tab. Let us know whether this procedure does anything. Sometimes it does and sometimes not. -- freddy "harmonp" wrote: Why is it that Vista can't hang on to drivers that have been successfully installed. I have an HP laser printer and an HP All-in-One. Both have Vista drivers which have been installed and both work correctly...for a while. Periodically, Vista says it needs to look for new drivers, then it can't find the drivers, and I'm tied up for hours trying to get Vista to recognize one printer or the other. Sometimes Vista (Ultimate) loses track of the USB printer drivers and sometimes it is the Scanner driver. I had to buy all new printers/scanner to work with Vista, and yet I have to spend hours keeping them connected properly in Vista. |
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Vista loses drivers
In the meanwhile, I tried reformatting the stick. I got the "Open File /
Optimize Memory" option window briefly before the Windows found new hardware" window opened. Re-plugging it, I get []? Other devices []! USB 2.0 FD ( [] represents the icon, also in the tray, Found New Hardware) Device status This device is not configured correctly (Code 1) (No changes, nor links to the device under: 1. Under Disk Drives 2. Under Portable Devices 3. Under Universal Serial Bus controllers as a USB Mass Storage Device) Disk Drives and Portable Devices have: USB HS-CF USB HS-MS USB HS-SD USB HS-xD/SM ... USB Device (under Disk Drives) and ... Card (under Devices, except the last, "USB HS-xD/SM " Universal Serial Bus controllers have General Purpose USB Hub M/S Internet Keyboard Pro Composite Device 2 Standard Enhanced PCI to USB Host Controllers 5 Standard Universal PCI to USB Host Controllers, and, 7 USB Root Hubs No indications of problems besides the Other Devices - USB 2.0 FD. "freddy" wrote: partenope, Plug in the memory stick and look in Device Manager to see how it is recognized there. Device Manager should show the device three times, as follows: 1. Under Disk Drives 2. Under Portable Devices 3. Under Universal Serial Bus controllers as a USB Mass Storage Device Note any indication of errors, such as a yellow bang (!), or any other indication of a problem. In Device Manager, follow any any suggestions for resolving any problem indicated. Post back on results. -- freddy "partenope" wrote: freddy and all, I installed a PNY OPTIMA Attache' 2 gig memory stick. My upgraded (Vista Home to Vista Ultimate) Dell lost the connect. I tried finding drivers on re-install in C:\Windows (and subfolders). I found a reference to wpdfs.inf in the registry, but the only occurrence of THAT that I find is a zero byte file, " Mstf_User_WpdFs....... " in C:\$INPLACE.~TR\yada...yada..yada I have deleted INFCACHE.1 file and get no recognition. I assume I have a "lost driver." Anyone have any ideas? I can't get any memory sticks to work in the machine. Thanks for any assistence. |
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Vista loses drivers
Good morning partenope,
I'm having difficulty following your descriptions. For example, I don't know what USB HF-CF or any of the other similar descriptions mean, such as USB 2.0 FD, etc. In summary, it appears to me that Vista is recognizing the drive, but is having a problem with the way it's configured, judging from the Code 1 you have. The Optimize Memory window you're getting is Windows trying to tell you that you can use the drive as a ReadyBoost device. This is OK. You can choose to use the drive in that manner or not. If you don't know about ReadyBoost, you can use google to learn more. I'm using a 2 GB USB SanDisk as a ReadyBoost device, and I've not had any problem with it, so I know that Vista can work with these USB type flash drives. At this point, I'd suggest you contact the manufacturer's tech support, if they have one, to determine what they say about the configuration of the drive. I don't know what configuration the drive should have. Did the drive come with any instructions about that? You may also try using google to see whether you can find any information about that issue. Likely others have posted about this on the Internet, if they have had a problem. Also, peruse the manufacturer's website for any information on what the story is about this drive. Did the drive come with any pre installed software? If it did, that can cause a conflict with Vista, as it's likely not compatible with Vista. I'm just not familiar with this device. You can also try viewing the drive in Vista's Disk Management utility: Right click Computer (formerly My Computer), select Manage and then select Disk Management. The drive should show up there and perhaps it will display some indication on the status of the drive and thus give you a clue as to what is wrong with it. I think my flash drive is formatted in FAT 32, and Vista has no problem with that. In Disk Management, you may try formatting the drive in FAT 32 to see whether that solves the problem. Just some suggetions. Post back on the results you get. -- freddy "partenope" wrote: In the meanwhile, I tried reformatting the stick. I got the "Open File / Optimize Memory" option window briefly before the Windows found new hardware" window opened. Re-plugging it, I get []? Other devices []! USB 2.0 FD ( [] represents the icon, also in the tray, Found New Hardware) Device status This device is not configured correctly (Code 1) (No changes, nor links to the device under: 1. Under Disk Drives 2. Under Portable Devices 3. Under Universal Serial Bus controllers as a USB Mass Storage Device) Disk Drives and Portable Devices have: USB HS-CF USB HS-MS USB HS-SD USB HS-xD/SM ... USB Device (under Disk Drives) and ... Card (under Devices, except the last, "USB HS-xD/SM " Universal Serial Bus controllers have General Purpose USB Hub M/S Internet Keyboard Pro Composite Device 2 Standard Enhanced PCI to USB Host Controllers 5 Standard Universal PCI to USB Host Controllers, and, 7 USB Root Hubs No indications of problems besides the Other Devices - USB 2.0 FD. "freddy" wrote: partenope, Plug in the memory stick and look in Device Manager to see how it is recognized there. Device Manager should show the device three times, as follows: 1. Under Disk Drives 2. Under Portable Devices 3. Under Universal Serial Bus controllers as a USB Mass Storage Device Note any indication of errors, such as a yellow bang (!), or any other indication of a problem. In Device Manager, follow any any suggestions for resolving any problem indicated. Post back on results. -- freddy "partenope" wrote: freddy and all, I installed a PNY OPTIMA Attache' 2 gig memory stick. My upgraded (Vista Home to Vista Ultimate) Dell lost the connect. I tried finding drivers on re-install in C:\Windows (and subfolders). I found a reference to wpdfs.inf in the registry, but the only occurrence of THAT that I find is a zero byte file, " Mstf_User_WpdFs....... " in C:\$INPLACE.~TR\yada...yada..yada I have deleted INFCACHE.1 file and get no recognition. I assume I have a "lost driver." Anyone have any ideas? I can't get any memory sticks to work in the machine. Thanks for any assistence. |
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Vista loses drivers
Freddy:
i am the administrator and i am logged in as the administrator. when i try to delete this file, it tells me i do not have permission. any ideas? "freddy" wrote: harmonp, Some folks have had good luck resolving issues like you have by deleting the INFCACHE.1 file, which can get corrupted with bad data and cause issues. The file is located at C:\Windows\inf. There, scroll down to the INFCACHE.1 file and right click it and select delete. To do this, you will likely have to give yourself permission to delete it, because of Windows built-in security you know. Just right click the file, select Properties and then click on the security tab. Let us know whether this procedure does anything. Sometimes it does and sometimes not. -- freddy "harmonp" wrote: Why is it that Vista can't hang on to drivers that have been successfully installed. I have an HP laser printer and an HP All-in-One. Both have Vista drivers which have been installed and both work correctly...for a while. Periodically, Vista says it needs to look for new drivers, then it can't find the drivers, and I'm tied up for hours trying to get Vista to recognize one printer or the other. Sometimes Vista (Ultimate) loses track of the USB printer drivers and sometimes it is the Scanner driver. I had to buy all new printers/scanner to work with Vista, and yet I have to spend hours keeping them connected properly in Vista. |
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Vista loses drivers
queen,
Even the Administrator sometimes has to give himself permission to do something in Vista. You do this by right clicking the file and selecting Properties and then clicking on the Security tab. Under that tab, you can give permissions. Vista works this way when you don't own the file. You own the file when you created it. If Windows created it, then you don't own it, but you can gain access because you're the Administrator. This procedure makes Vista more secure. -- freddy "queen" wrote: Freddy: i am the administrator and i am logged in as the administrator. when i try to delete this file, it tells me i do not have permission. any ideas? "freddy" wrote: harmonp, Some folks have had good luck resolving issues like you have by deleting the INFCACHE.1 file, which can get corrupted with bad data and cause issues. The file is located at C:\Windows\inf. There, scroll down to the INFCACHE.1 file and right click it and select delete. To do this, you will likely have to give yourself permission to delete it, because of Windows built-in security you know. Just right click the file, select Properties and then click on the security tab. Let us know whether this procedure does anything. Sometimes it does and sometimes not. -- freddy "harmonp" wrote: Why is it that Vista can't hang on to drivers that have been successfully installed. I have an HP laser printer and an HP All-in-One. Both have Vista drivers which have been installed and both work correctly...for a while. Periodically, Vista says it needs to look for new drivers, then it can't find the drivers, and I'm tied up for hours trying to get Vista to recognize one printer or the other. Sometimes Vista (Ultimate) loses track of the USB printer drivers and sometimes it is the Scanner driver. I had to buy all new printers/scanner to work with Vista, and yet I have to spend hours keeping them connected properly in Vista. |
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