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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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Laserjet 3052 is missing
Hello all.
After installing VISTA Ultimate 64 BIT, I can't use my printer. It's a HP LaserJet 3052 connected by USB cable. (it's a multifunction unit with printer, scanner and fax all-in-one). When I plugged in the USB cable, Windows recognized the hardware and told me that the drivers was successfully installed, but when I go to control panel, I can't find the printer and I can't select the printer when I want to print something. I can only select fax and "Microsoft XPS Document Writer" when I try to print anything. When I go to control panel - System - Devise Manager I can see the LaserJet two places. One is "Picture units" where it's located as a scanner and the other place is under IEEE1284.4 where it's located as HP LaserJet (DOT4USB) How do I get Windows to recognize my LaserJet as a printer? I tried to download new drivers from www.hp.com but when I try to install them, I get a notice that says that Windows automatically installs USB units, and I can only install it if I have a cable to the LPT port OR COM port. It's not possible to insert a printer cable into the LaserJet. I tried to install the driver without the USB cable plugged in, but VISTA says that I cannot install drivers for USB devices, only devices for COM or LTP ports. Chr. www.cmnielsen.dk www.shortlink.eu |