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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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Cannot print on vista with printer HP 5550
Hello,
I installed my printer HP 5550 on a new laptop running Windows Vista, this printer was working well on my old machine (Windows XP) but does not work anymore on Vista! The printer is correctly detected when plugged in the laptop USB port, Vista installs the driver and says that everything is OK. When I print a test page from the HP software it works fine, but when I want to print from a classic application (wordpad, notepad, adobe reader...) it does not work at all! I see the job in the Windows spooler queue but after some seconds this job disappears (I think I see furtively that the job is canceled, but I am not sure because the message disappears quickly...) I have a administrator account so I guess I could print without any problem... I asked the question on the HP site, and they said that it is probably a problem with the Vista driver... Thanks beforehand for your help! Cédric. |
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Cannot print on vista with printer HP 5550
"Cédric" wrote in message ... Hello, I installed my printer HP 5550 on a new laptop running Windows Vista, this printer was working well on my old machine (Windows XP) but does not work anymore on Vista! The printer is correctly detected when plugged in the laptop USB port, Vista installs the driver and says that everything is OK. When I print a test page from the HP software it works fine, but when I want to print from a classic application (wordpad, notepad, adobe reader...) it does not work at all! I see the job in the Windows spooler queue but after some seconds this job disappears (I think I see furtively that the job is canceled, but I am not sure because the message disappears quickly...) I have a administrator account so I guess I could print without any problem... I asked the question on the HP site, and they said that it is probably a problem with the Vista driver... Thanks beforehand for your help! Cédric. Have you set the printer as default or tell the software to use that printer. |
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Cannot print on vista with printer HP 5550
"John Lee Brown" wrote: "Cédric" wrote in message ... Hello, I installed my printer HP 5550 on a new laptop running Windows Vista, this printer was working well on my old machine (Windows XP) but does not work anymore on Vista! The printer is correctly detected when plugged in the laptop USB port, Vista installs the driver and says that everything is OK. When I print a test page from the HP software it works fine, but when I want to print from a classic application (wordpad, notepad, adobe reader...) it does not work at all! I see the job in the Windows spooler queue but after some seconds this job disappears (I think I see furtively that the job is canceled, but I am not sure because the message disappears quickly...) I have a administrator account so I guess I could print without any problem... I asked the question on the HP site, and they said that it is probably a problem with the Vista driver... Thanks beforehand for your help! Cédric. Have you set the printer as default or tell the software to use that printer. Yes the printer is the default one |
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Cannot print on vista with printer HP 5550
http://h10025.www1.hp.com/ewfrf/wc/d...=71896&lang=en
I love the way HP are blaming it on the driver that THEY WROTE and provided to Microsoft. Your printer, as you must have read on the HP website is not really compatible with Vista, it will print, but that's about all. -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "Cédric" wrote in message ... Hello, I installed my printer HP 5550 on a new laptop running Windows Vista, this printer was working well on my old machine (Windows XP) but does not work anymore on Vista! The printer is correctly detected when plugged in the laptop USB port, Vista installs the driver and says that everything is OK. When I print a test page from the HP software it works fine, but when I want to print from a classic application (wordpad, notepad, adobe reader...) it does not work at all! I see the job in the Windows spooler queue but after some seconds this job disappears (I think I see furtively that the job is canceled, but I am not sure because the message disappears quickly...) I have a administrator account so I guess I could print without any problem... I asked the question on the HP site, and they said that it is probably a problem with the Vista driver... Thanks beforehand for your help! Cédric. |
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Cannot print on vista with printer HP 5550
"Cari (MS-MVP)" wrote: http://h10025.www1.hp.com/ewfrf/wc/d...=71896&lang=en I love the way HP are blaming it on the driver that THEY WROTE and provided to Microsoft. Your printer, as you must have read on the HP website is not really compatible with Vista, it will print, but that's about all. -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "Cédric" wrote in message ... Hello, I installed my printer HP 5550 on a new laptop running Windows Vista, this printer was working well on my old machine (Windows XP) but does not work anymore on Vista! The printer is correctly detected when plugged in the laptop USB port, Vista installs the driver and says that everything is OK. When I print a test page from the HP software it works fine, but when I want to print from a classic application (wordpad, notepad, adobe reader...) it does not work at all! I see the job in the Windows spooler queue but after some seconds this job disappears (I think I see furtively that the job is canceled, but I am not sure because the message disappears quickly...) I have a administrator account so I guess I could print without any problem... I asked the question on the HP site, and they said that it is probably a problem with the Vista driver... Thanks beforehand for your help! Cédric. They are explaining in the article that I could have problems with the advanced printer options, but in my case the printer does not print at all! I don't see printing as an advanced printer option :-) Moreover, I know that the printer works because if I want to print a test page via the HP software delivered with the printer, it works! |
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Cannot print on vista with printer HP 5550
But that's internal to the printer.... nothing to do with the connection
from PC to printer. Did you try something simple like...... changing the cable? Changing the USB port? -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "Cédric" wrote in message ... They are explaining in the article that I could have problems with the advanced printer options, but in my case the printer does not print at all! I don't see printing as an advanced printer option :-) Moreover, I know that the printer works because if I want to print a test page via the HP software delivered with the printer, it works! |
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Cannot print on vista with printer HP 5550
"Cari (MS-MVP)" wrote: But that's internal to the printer.... nothing to do with the connection from PC to printer. Did you try something simple like...... changing the cable? Changing the USB port? -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "Cédric" wrote in message ... They are explaining in the article that I could have problems with the advanced printer options, but in my case the printer does not print at all! I don't see printing as an advanced printer option :-) Moreover, I know that the printer works because if I want to print a test page via the HP software delivered with the printer, it works! |
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Cannot print on vista with printer HP 5550
"Cari (MS-MVP)" wrote: But that's internal to the printer.... nothing to do with the connection from PC to printer. Did you try something simple like...... changing the cable? Changing the USB port? -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "Cédric" wrote in message ... They are explaining in the article that I could have problems with the advanced printer options, but in my case the printer does not print at all! I don't see printing as an advanced printer option :-) Moreover, I know that the printer works because if I want to print a test page via the HP software delivered with the printer, it works! Cedric---I am running the same printer as you are with the same vista version and I can print text and coler prints with it. So it should work with yours. |
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Cannot print on vista with printer HP 5550
"Doug" wrote: "Cari (MS-MVP)" wrote: But that's internal to the printer.... nothing to do with the connection from PC to printer. Did you try something simple like...... changing the cable? Changing the USB port? -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "Cédric" wrote in message ... They are explaining in the article that I could have problems with the advanced printer options, but in my case the printer does not print at all! I don't see printing as an advanced printer option :-) Moreover, I know that the printer works because if I want to print a test page via the HP software delivered with the printer, it works! Cedric---I am running the same printer as you are with the same vista version and I can print text and coler prints with it. So it should work with yours. OK, so I will try to change the cable and keep searching, the problem should be around the printer. Thanks for your help |
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Cannot print on vista with printer HP 5550
Of course!! there are no differences when it comes to drivers and software as long as you have the operating system that the manfacture supports such as windows xp/vista and of course you have to have the port already installed on your laptop such as a usb port or serial port. If you have the connection such as a usb and the operating system that you printer supports than of course 100% you can use your printer on a laptop all that matters like i said is 1) the operating system and 2) the hardware port such as the usb port and all else is good to go. ----------------- williamgeorgemic *Link removed by: 'Brink' (http://www.vistax64.com/members/brink.html)* -- williamgeorgemic |
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