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Upgrade fails due to incorrect assessment of McAfee sw during advi
On build 5384 upgrading to RC1, the upgrade compatibility check incorrectly
reports that McAfee Internet Security and McAfee firewall are installed and are not compatible. It requires me to remove them so it only exits the upgrade when I okay the message. McAfee is not installed (nor is any other antivirus software) and it hasn't ever been installed. I search the machine for mcafee as well as the registry just to see if there was anything referencing the McAfee software and there isn't a reference anywhere, but clearly the upgrade advisor see something that it flags as McAfee. Is there a switch to force the upgrade to move forward regardless of the upgrade advisor's incorrect assessment of the software on the machine? |
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Upgrade fails due to incorrect assessment of McAfee sw during advi
I don't know Jeff. But you can use AVAST though 5472. Starting with 5536
pre-RC1 and RC1 I found Avast needs a workaround to install which is to uncheck driver inspection of Avast's software drivers typing "verifier" in the run box (lose quotes). In the last two builds including RC1 5600 I've been using Trend and it works perfectly. I understand you are comfortable with McAfee but right now to enjoy the Beta try using Trend until the companies sort things out toward RTM. CH "Jeff K" wrote in message ... On build 5384 upgrading to RC1, the upgrade compatibility check incorrectly reports that McAfee Internet Security and McAfee firewall are installed and are not compatible. It requires me to remove them so it only exits the upgrade when I okay the message. McAfee is not installed (nor is any other antivirus software) and it hasn't ever been installed. I search the machine for mcafee as well as the registry just to see if there was anything referencing the McAfee software and there isn't a reference anywhere, but clearly the upgrade advisor see something that it flags as McAfee. Is there a switch to force the upgrade to move forward regardless of the upgrade advisor's incorrect assessment of the software on the machine? |
|
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Upgrade fails due to incorrect assessment of McAfee sw during advi
Chad,
Talk to me!!! How's that workaround go? I found verifier.exe like ya said, now what next? Jeff "Chad Harris" wrote in message ... I don't know Jeff. But you can use AVAST though 5472. Starting with 5536 pre-RC1 and RC1 I found Avast needs a workaround to install which is to uncheck driver inspection of Avast's software drivers typing "verifier" in the run box (lose quotes). In the last two builds including RC1 5600 I've been using Trend and it works perfectly. I understand you are comfortable with McAfee but right now to enjoy the Beta try using Trend until the companies sort things out toward RTM. CH "Jeff K" wrote in message ... On build 5384 upgrading to RC1, the upgrade compatibility check incorrectly reports that McAfee Internet Security and McAfee firewall are installed and are not compatible. It requires me to remove them so it only exits the upgrade when I okay the message. McAfee is not installed (nor is any other antivirus software) and it hasn't ever been installed. I search the machine for mcafee as well as the registry just to see if there was anything referencing the McAfee software and there isn't a reference anywhere, but clearly the upgrade advisor see something that it flags as McAfee. Is there a switch to force the upgrade to move forward regardless of the upgrade advisor's incorrect assessment of the software on the machine? |
|
|||
Upgrade fails due to incorrect assessment of McAfee sw during advi
I am not 100% that it will get it in--my experience though is that it can.
Without it what happened is that you could run a scan with AVAST (1/2 the equation) but you didn't have the AV up and guarding you. What you do is to open up verifier per these directions, and go to the AV entry and uncheck all the software drivers listed for "inspection" by verifier. It will not impact the functionality of the AV. But in this situation, if you haven't installed Avast or the AV program of your choice, you have to. My campaign here with MSFT, and I'm sending it to some of them is that this will prevent some BSOD stop errors in Vista and XP I've seen that have a "we've shut down the OS because of a corrupt kernel stack driver." The problem is though, which one since if you put driverquery in the run box, you get a list of anywhere from 130 and up kernel stack drivers (software and hdw). So how would you know which one was faulty? Install the AV program you want to use: Avast will install but it will tell you then on 5472 and up that it won't turn on the AV protection. It will run a scan. 1) Type in run box: Verifier 2) If you were trying to stop BSODs that shut you down with an error of faulty driver you would disable deadlock detection per the first MSKB below. 3) Put button in create custom settings for developersNextSelect Individual Settings from a full listMiscellaneous ChecksNextSelect Driver's Name from a List 4) Uncheck the boxes by the AV program--in this case AVAST after you install it. 5) Close. See for ref: I know you aren't using Norton here or tshooting a BSOD but the steps you take are in he Fatal System Error: 0x000000C4 If Deadlock Detection in Driver Verifier Is Turned on and Norton Antivirus Is Installed http://support.microsoft.com/kb/325672/en-us How to Use DV to Troubleshoot Drivers http://support.microsoft.com/kb/244617/en-us CH "Jeff" wrote in message ... Chad, Talk to me!!! How's that workaround go? I found verifier.exe like ya said, now what next? Jeff "Chad Harris" wrote in message ... I don't know Jeff. But you can use AVAST though 5472. Starting with 5536 pre-RC1 and RC1 I found Avast needs a workaround to install which is to uncheck driver inspection of Avast's software drivers typing "verifier" in the run box (lose quotes). In the last two builds including RC1 5600 I've been using Trend and it works perfectly. I understand you are comfortable with McAfee but right now to enjoy the Beta try using Trend until the companies sort things out toward RTM. CH "Jeff K" wrote in message ... On build 5384 upgrading to RC1, the upgrade compatibility check incorrectly reports that McAfee Internet Security and McAfee firewall are installed and are not compatible. It requires me to remove them so it only exits the upgrade when I okay the message. McAfee is not installed (nor is any other antivirus software) and it hasn't ever been installed. I search the machine for mcafee as well as the registry just to see if there was anything referencing the McAfee software and there isn't a reference anywhere, but clearly the upgrade advisor see something that it flags as McAfee. Is there a switch to force the upgrade to move forward regardless of the upgrade advisor's incorrect assessment of the software on the machine? |
|
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Upgrade fails due to incorrect assessment of McAfee sw during advi
Sorry folks but I am confused by this discussion.
Jeff mentioned a problem where Setup thought that an antivirus was installed but that antivirus has never been installed. That sounds wrong so I hope Jeff can file this bug and the Vista Setup folks will figure it out. Then I see some information about other two antivirus products. Some Driver Verifier information got added into the mix too. Why are these related to Jeff's Setup problem? They seem like apples and oranges to me. Jeff didn't seem concerned about these other two AV products and there are no Driver Verifier settings present on a system unless someone (Jeff) created these settings for some reason. But it is very possible that I missed something - please clarify if that is the case. Thanks, Dan -- This posting is provided "AS IS" with no warranties, and confers no rights. "Chad Harris" wrote in message ... I am not 100% that it will get it in--my experience though is that it can. Without it what happened is that you could run a scan with AVAST (1/2 the equation) but you didn't have the AV up and guarding you. What you do is to open up verifier per these directions, and go to the AV entry and uncheck all the software drivers listed for "inspection" by verifier. It will not impact the functionality of the AV. But in this situation, if you haven't installed Avast or the AV program of your choice, you have to. My campaign here with MSFT, and I'm sending it to some of them is that this will prevent some BSOD stop errors in Vista and XP I've seen that have a "we've shut down the OS because of a corrupt kernel stack driver." The problem is though, which one since if you put driverquery in the run box, you get a list of anywhere from 130 and up kernel stack drivers (software and hdw). So how would you know which one was faulty? Install the AV program you want to use: Avast will install but it will tell you then on 5472 and up that it won't turn on the AV protection. It will run a scan. 1) Type in run box: Verifier 2) If you were trying to stop BSODs that shut you down with an error of faulty driver you would disable deadlock detection per the first MSKB below. 3) Put button in create custom settings for developersNextSelect Individual Settings from a full listMiscellaneous ChecksNextSelect Driver's Name from a List 4) Uncheck the boxes by the AV program--in this case AVAST after you install it. 5) Close. See for ref: I know you aren't using Norton here or tshooting a BSOD but the steps you take are in he Fatal System Error: 0x000000C4 If Deadlock Detection in Driver Verifier Is Turned on and Norton Antivirus Is Installed http://support.microsoft.com/kb/325672/en-us How to Use DV to Troubleshoot Drivers http://support.microsoft.com/kb/244617/en-us CH "Jeff" wrote in message ... Chad, Talk to me!!! How's that workaround go? I found verifier.exe like ya said, now what next? Jeff "Chad Harris" wrote in message ... I don't know Jeff. But you can use AVAST though 5472. Starting with 5536 pre-RC1 and RC1 I found Avast needs a workaround to install which is to uncheck driver inspection of Avast's software drivers typing "verifier" in the run box (lose quotes). In the last two builds including RC1 5600 I've been using Trend and it works perfectly. I understand you are comfortable with McAfee but right now to enjoy the Beta try using Trend until the companies sort things out toward RTM. CH "Jeff K" wrote in message ... On build 5384 upgrading to RC1, the upgrade compatibility check incorrectly reports that McAfee Internet Security and McAfee firewall are installed and are not compatible. It requires me to remove them so it only exits the upgrade when I okay the message. McAfee is not installed (nor is any other antivirus software) and it hasn't ever been installed. I search the machine for mcafee as well as the registry just to see if there was anything referencing the McAfee software and there isn't a reference anywhere, but clearly the upgrade advisor see something that it flags as McAfee. Is there a switch to force the upgrade to move forward regardless of the upgrade advisor's incorrect assessment of the software on the machine? |
|
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Upgrade fails due to incorrect assessment of McAfee sw during advi
Dan,
O.K. #1 there are 2 Jeff's here. The 1st post is different;then my post. I was responding to Chad about Avast; being fully able to run-pre-5536 and now; being denied for incompatabilty in the rc1 tree. Which Avast themselves;e-mailed me and stated it was an MSFT issue in 5536; that they were assured ; by MSFT themselves; that the issue would be fixed in subsequent builds. Which;apparently; has not been addressed in 5600. Avast now runs scan only;but for all other features;ie shell integration;web scan;e-mail protection etc. ; vista now reports blocking due to driver incompatabilty. Further simple investigation of these features being blocked;is that Avast is getting an RPC error. And; to further the fact;as Chad has pointed out numerous times; public feedback;through Connect;may be seen by you guys;but we have no recourse to see the actions taken. Complicating the issue further; I'm no engineer;and didn't even realize verifier.exe was there. If there is a workaround;using verifier.exe; I'm going forward;not waiting for a patent- this is is resolved/removed; from Connect;with no ability to even see the results of bugs posted;because I am not in the private beta. I hope this clarifies the situation. Two different Jeff's Jeff "Dan Mihai [MSFT]" wrote in message ... Sorry folks but I am confused by this discussion. Jeff mentioned a problem where Setup thought that an antivirus was installed but that antivirus has never been installed. That sounds wrong so I hope Jeff can file this bug and the Vista Setup folks will figure it out. Then I see some information about other two antivirus products. Some Driver Verifier information got added into the mix too. Why are these related to Jeff's Setup problem? They seem like apples and oranges to me. Jeff didn't seem concerned about these other two AV products and there are no Driver Verifier settings present on a system unless someone (Jeff) created these settings for some reason. But it is very possible that I missed something - please clarify if that is the case. Thanks, Dan -- This posting is provided "AS IS" with no warranties, and confers no rights. "Chad Harris" wrote in message ... I am not 100% that it will get it in--my experience though is that it can. Without it what happened is that you could run a scan with AVAST (1/2 the equation) but you didn't have the AV up and guarding you. What you do is to open up verifier per these directions, and go to the AV entry and uncheck all the software drivers listed for "inspection" by verifier. It will not impact the functionality of the AV. But in this situation, if you haven't installed Avast or the AV program of your choice, you have to. My campaign here with MSFT, and I'm sending it to some of them is that this will prevent some BSOD stop errors in Vista and XP I've seen that have a "we've shut down the OS because of a corrupt kernel stack driver." The problem is though, which one since if you put driverquery in the run box, you get a list of anywhere from 130 and up kernel stack drivers (software and hdw). So how would you know which one was faulty? Install the AV program you want to use: Avast will install but it will tell you then on 5472 and up that it won't turn on the AV protection. It will run a scan. 1) Type in run box: Verifier 2) If you were trying to stop BSODs that shut you down with an error of faulty driver you would disable deadlock detection per the first MSKB below. 3) Put button in create custom settings for developersNextSelect Individual Settings from a full listMiscellaneous ChecksNextSelect Driver's Name from a List 4) Uncheck the boxes by the AV program--in this case AVAST after you install it. 5) Close. See for ref: I know you aren't using Norton here or tshooting a BSOD but the steps you take are in he Fatal System Error: 0x000000C4 If Deadlock Detection in Driver Verifier Is Turned on and Norton Antivirus Is Installed http://support.microsoft.com/kb/325672/en-us How to Use DV to Troubleshoot Drivers http://support.microsoft.com/kb/244617/en-us CH "Jeff" wrote in message ... Chad, Talk to me!!! How's that workaround go? I found verifier.exe like ya said, now what next? Jeff "Chad Harris" wrote in message ... I don't know Jeff. But you can use AVAST though 5472. Starting with 5536 pre-RC1 and RC1 I found Avast needs a workaround to install which is to uncheck driver inspection of Avast's software drivers typing "verifier" in the run box (lose quotes). In the last two builds including RC1 5600 I've been using Trend and it works perfectly. I understand you are comfortable with McAfee but right now to enjoy the Beta try using Trend until the companies sort things out toward RTM. CH "Jeff K" wrote in message ... On build 5384 upgrading to RC1, the upgrade compatibility check incorrectly reports that McAfee Internet Security and McAfee firewall are installed and are not compatible. It requires me to remove them so it only exits the upgrade when I okay the message. McAfee is not installed (nor is any other antivirus software) and it hasn't ever been installed. I search the machine for mcafee as well as the registry just to see if there was anything referencing the McAfee software and there isn't a reference anywhere, but clearly the upgrade advisor see something that it flags as McAfee. Is there a switch to force the upgrade to move forward regardless of the upgrade advisor's incorrect assessment of the software on the machine? |
|
|||
Upgrade fails due to incorrect assessment of McAfee sw during advi
Indeed, I didn't realize that there were two different Jeff's and they were
discussing about two separate problems in the same thread. :-) Thanks for the clarification! I hope this helps: I am aware of the Avast incompatibility with build 5600. I will try to find someone who has been working on that issue and ask them to get back to you with the latest status. As far as I know it is not related to Driver Verifier though, so I recommend not trying to use verifier.exe in any way for this particular issue. Dan -- This posting is provided "AS IS" with no warranties, and confers no rights. "Jeff" wrote in message ... Dan, O.K. #1 there are 2 Jeff's here. The 1st post is different;then my post. I was responding to Chad about Avast; being fully able to run-pre-5536 and now; being denied for incompatabilty in the rc1 tree. Which Avast themselves;e-mailed me and stated it was an MSFT issue in 5536; that they were assured ; by MSFT themselves; that the issue would be fixed in subsequent builds. Which;apparently; has not been addressed in 5600. Avast now runs scan only;but for all other features;ie shell integration;web scan;e-mail protection etc. ; vista now reports blocking due to driver incompatabilty. Further simple investigation of these features being blocked;is that Avast is getting an RPC error. And; to further the fact;as Chad has pointed out numerous times; public feedback;through Connect;may be seen by you guys;but we have no recourse to see the actions taken. Complicating the issue further; I'm no engineer;and didn't even realize verifier.exe was there. If there is a workaround;using verifier.exe; I'm going forward;not waiting for a patent- this is is resolved/removed; from Connect;with no ability to even see the results of bugs posted;because I am not in the private beta. I hope this clarifies the situation. Two different Jeff's Jeff "Dan Mihai [MSFT]" wrote in message ... Sorry folks but I am confused by this discussion. Jeff mentioned a problem where Setup thought that an antivirus was installed but that antivirus has never been installed. That sounds wrong so I hope Jeff can file this bug and the Vista Setup folks will figure it out. Then I see some information about other two antivirus products. Some Driver Verifier information got added into the mix too. Why are these related to Jeff's Setup problem? They seem like apples and oranges to me. Jeff didn't seem concerned about these other two AV products and there are no Driver Verifier settings present on a system unless someone (Jeff) created these settings for some reason. But it is very possible that I missed something - please clarify if that is the case. Thanks, Dan -- This posting is provided "AS IS" with no warranties, and confers no rights. "Chad Harris" wrote in message ... I am not 100% that it will get it in--my experience though is that it can. Without it what happened is that you could run a scan with AVAST (1/2 the equation) but you didn't have the AV up and guarding you. What you do is to open up verifier per these directions, and go to the AV entry and uncheck all the software drivers listed for "inspection" by verifier. It will not impact the functionality of the AV. But in this situation, if you haven't installed Avast or the AV program of your choice, you have to. My campaign here with MSFT, and I'm sending it to some of them is that this will prevent some BSOD stop errors in Vista and XP I've seen that have a "we've shut down the OS because of a corrupt kernel stack driver." The problem is though, which one since if you put driverquery in the run box, you get a list of anywhere from 130 and up kernel stack drivers (software and hdw). So how would you know which one was faulty? Install the AV program you want to use: Avast will install but it will tell you then on 5472 and up that it won't turn on the AV protection. It will run a scan. 1) Type in run box: Verifier 2) If you were trying to stop BSODs that shut you down with an error of faulty driver you would disable deadlock detection per the first MSKB below. 3) Put button in create custom settings for developersNextSelect Individual Settings from a full listMiscellaneous ChecksNextSelect Driver's Name from a List 4) Uncheck the boxes by the AV program--in this case AVAST after you install it. 5) Close. See for ref: I know you aren't using Norton here or tshooting a BSOD but the steps you take are in he Fatal System Error: 0x000000C4 If Deadlock Detection in Driver Verifier Is Turned on and Norton Antivirus Is Installed http://support.microsoft.com/kb/325672/en-us How to Use DV to Troubleshoot Drivers http://support.microsoft.com/kb/244617/en-us CH "Jeff" wrote in message ... Chad, Talk to me!!! How's that workaround go? I found verifier.exe like ya said, now what next? Jeff "Chad Harris" wrote in message ... I don't know Jeff. But you can use AVAST though 5472. Starting with 5536 pre-RC1 and RC1 I found Avast needs a workaround to install which is to uncheck driver inspection of Avast's software drivers typing "verifier" in the run box (lose quotes). In the last two builds including RC1 5600 I've been using Trend and it works perfectly. I understand you are comfortable with McAfee but right now to enjoy the Beta try using Trend until the companies sort things out toward RTM. CH "Jeff K" wrote in message ... On build 5384 upgrading to RC1, the upgrade compatibility check incorrectly reports that McAfee Internet Security and McAfee firewall are installed and are not compatible. It requires me to remove them so it only exits the upgrade when I okay the message. McAfee is not installed (nor is any other antivirus software) and it hasn't ever been installed. I search the machine for mcafee as well as the registry just to see if there was anything referencing the McAfee software and there isn't a reference anywhere, but clearly the upgrade advisor see something that it flags as McAfee. Is there a switch to force the upgrade to move forward regardless of the upgrade advisor's incorrect assessment of the software on the machine? |
|
|||
Upgrade fails due to incorrect assessment of McAfee sw during advi
Dan;
No problem; I've been trying to help all along;from 5384 thru 5600; and ;not to say it's MINE;but; I've used my real name-Jeff-tp post in Ng's for a very long time. Is quite frustrating however;to be denied access to bug reports filed on Connect;legitimate concerns;to try to help you guys; and getting a patent-brush off; when I try to see the bug I posted; because I'm not in the private Beta. It would be great to have someone get back to me. Jeff "Dan Mihai [MSFT]" ,com wrote in message ... Indeed, I didn't realize that there were two different Jeff's and they were discussing about two separate problems in the same thread. :-) Thanks for the clarification! I hope this helps: I am aware of the Avast incompatibility with build 5600. I will try to find someone who has been working on that issue and ask them to get back to you with the latest status. As far as I know it is not related to Driver Verifier though, so I recommend not trying to use verifier.exe in any way for this particular issue. Dan -- This posting is provided "AS IS" with no warranties, and confers no rights. "Jeff" wrote in message ... Dan, O.K. #1 there are 2 Jeff's here. The 1st post is different;then my post. I was responding to Chad about Avast; being fully able to run-pre-5536 and now; being denied for incompatabilty in the rc1 tree. Which Avast themselves;e-mailed me and stated it was an MSFT issue in 5536; that they were assured ; by MSFT themselves; that the issue would be fixed in subsequent builds. Which;apparently; has not been addressed in 5600. Avast now runs scan only;but for all other features;ie shell integration;web scan;e-mail protection etc. ; vista now reports blocking due to driver incompatabilty. Further simple investigation of these features being blocked;is that Avast is getting an RPC error. And; to further the fact;as Chad has pointed out numerous times; public feedback;through Connect;may be seen by you guys;but we have no recourse to see the actions taken. Complicating the issue further; I'm no engineer;and didn't even realize verifier.exe was there. If there is a workaround;using verifier.exe; I'm going forward;not waiting for a patent- this is is resolved/removed; from Connect;with no ability to even see the results of bugs posted;because I am not in the private beta. I hope this clarifies the situation. Two different Jeff's Jeff "Dan Mihai [MSFT]" wrote in message ... Sorry folks but I am confused by this discussion. Jeff mentioned a problem where Setup thought that an antivirus was installed but that antivirus has never been installed. That sounds wrong so I hope Jeff can file this bug and the Vista Setup folks will figure it out. Then I see some information about other two antivirus products. Some Driver Verifier information got added into the mix too. Why are these related to Jeff's Setup problem? They seem like apples and oranges to me. Jeff didn't seem concerned about these other two AV products and there are no Driver Verifier settings present on a system unless someone (Jeff) created these settings for some reason. But it is very possible that I missed something - please clarify if that is the case. Thanks, Dan -- This posting is provided "AS IS" with no warranties, and confers no rights. "Chad Harris" wrote in message ... I am not 100% that it will get it in--my experience though is that it can. Without it what happened is that you could run a scan with AVAST (1/2 the equation) but you didn't have the AV up and guarding you. What you do is to open up verifier per these directions, and go to the AV entry and uncheck all the software drivers listed for "inspection" by verifier. It will not impact the functionality of the AV. But in this situation, if you haven't installed Avast or the AV program of your choice, you have to. My campaign here with MSFT, and I'm sending it to some of them is that this will prevent some BSOD stop errors in Vista and XP I've seen that have a "we've shut down the OS because of a corrupt kernel stack driver." The problem is though, which one since if you put driverquery in the run box, you get a list of anywhere from 130 and up kernel stack drivers (software and hdw). So how would you know which one was faulty? Install the AV program you want to use: Avast will install but it will tell you then on 5472 and up that it won't turn on the AV protection. It will run a scan. 1) Type in run box: Verifier 2) If you were trying to stop BSODs that shut you down with an error of faulty driver you would disable deadlock detection per the first MSKB below. 3) Put button in create custom settings for developersNextSelect Individual Settings from a full listMiscellaneous ChecksNextSelect Driver's Name from a List 4) Uncheck the boxes by the AV program--in this case AVAST after you install it. 5) Close. See for ref: I know you aren't using Norton here or tshooting a BSOD but the steps you take are in he Fatal System Error: 0x000000C4 If Deadlock Detection in Driver Verifier Is Turned on and Norton Antivirus Is Installed http://support.microsoft.com/kb/325672/en-us How to Use DV to Troubleshoot Drivers http://support.microsoft.com/kb/244617/en-us CH "Jeff" wrote in message ... Chad, Talk to me!!! How's that workaround go? I found verifier.exe like ya said, now what next? Jeff "Chad Harris" wrote in message ... I don't know Jeff. But you can use AVAST though 5472. Starting with 5536 pre-RC1 and RC1 I found Avast needs a workaround to install which is to uncheck driver inspection of Avast's software drivers typing "verifier" in the run box (lose quotes). In the last two builds including RC1 5600 I've been using Trend and it works perfectly. I understand you are comfortable with McAfee but right now to enjoy the Beta try using Trend until the companies sort things out toward RTM. CH "Jeff K" wrote in message ... On build 5384 upgrading to RC1, the upgrade compatibility check incorrectly reports that McAfee Internet Security and McAfee firewall are installed and are not compatible. It requires me to remove them so it only exits the upgrade when I okay the message. McAfee is not installed (nor is any other antivirus software) and it hasn't ever been installed. I search the machine for mcafee as well as the registry just to see if there was anything referencing the McAfee software and there isn't a reference anywhere, but clearly the upgrade advisor see something that it flags as McAfee. Is there a switch to force the upgrade to move forward regardless of the upgrade advisor's incorrect assessment of the software on the machine? |
|
|||
Upgrade fails due to incorrect assessment of McAfee sw during advi
This is the answer I received from folks at Microsoft who have been working
on the Avast! issue for build 5600: "The Avast! folks are aware of these problems on build 5600. Please contact them for the latest status. ". Dan -- This posting is provided "AS IS" with no warranties, and confers no rights. "Jeff" wrote in message ... Dan; No problem; I've been trying to help all along;from 5384 thru 5600; and ;not to say it's MINE;but; I've used my real name-Jeff-tp post in Ng's for a very long time. Is quite frustrating however;to be denied access to bug reports filed on Connect;legitimate concerns;to try to help you guys; and getting a patent-brush off; when I try to see the bug I posted; because I'm not in the private Beta. It would be great to have someone get back to me. Jeff "Dan Mihai [MSFT]" ,com wrote in message ... Indeed, I didn't realize that there were two different Jeff's and they were discussing about two separate problems in the same thread. :-) Thanks for the clarification! I hope this helps: I am aware of the Avast incompatibility with build 5600. I will try to find someone who has been working on that issue and ask them to get back to you with the latest status. As far as I know it is not related to Driver Verifier though, so I recommend not trying to use verifier.exe in any way for this particular issue. Dan -- This posting is provided "AS IS" with no warranties, and confers no rights. "Jeff" wrote in message ... Dan, O.K. #1 there are 2 Jeff's here. The 1st post is different;then my post. I was responding to Chad about Avast; being fully able to run-pre-5536 and now; being denied for incompatabilty in the rc1 tree. Which Avast themselves;e-mailed me and stated it was an MSFT issue in 5536; that they were assured ; by MSFT themselves; that the issue would be fixed in subsequent builds. Which;apparently; has not been addressed in 5600. Avast now runs scan only;but for all other features;ie shell integration;web scan;e-mail protection etc. ; vista now reports blocking due to driver incompatabilty. Further simple investigation of these features being blocked;is that Avast is getting an RPC error. And; to further the fact;as Chad has pointed out numerous times; public feedback;through Connect;may be seen by you guys;but we have no recourse to see the actions taken. Complicating the issue further; I'm no engineer;and didn't even realize verifier.exe was there. If there is a workaround;using verifier.exe; I'm going forward;not waiting for a patent- this is is resolved/removed; from Connect;with no ability to even see the results of bugs posted;because I am not in the private beta. I hope this clarifies the situation. Two different Jeff's Jeff "Dan Mihai [MSFT]" wrote in message ... Sorry folks but I am confused by this discussion. Jeff mentioned a problem where Setup thought that an antivirus was installed but that antivirus has never been installed. That sounds wrong so I hope Jeff can file this bug and the Vista Setup folks will figure it out. Then I see some information about other two antivirus products. Some Driver Verifier information got added into the mix too. Why are these related to Jeff's Setup problem? They seem like apples and oranges to me. Jeff didn't seem concerned about these other two AV products and there are no Driver Verifier settings present on a system unless someone (Jeff) created these settings for some reason. But it is very possible that I missed something - please clarify if that is the case. Thanks, Dan -- This posting is provided "AS IS" with no warranties, and confers no rights. "Chad Harris" wrote in message ... I am not 100% that it will get it in--my experience though is that it can. Without it what happened is that you could run a scan with AVAST (1/2 the equation) but you didn't have the AV up and guarding you. What you do is to open up verifier per these directions, and go to the AV entry and uncheck all the software drivers listed for "inspection" by verifier. It will not impact the functionality of the AV. But in this situation, if you haven't installed Avast or the AV program of your choice, you have to. My campaign here with MSFT, and I'm sending it to some of them is that this will prevent some BSOD stop errors in Vista and XP I've seen that have a "we've shut down the OS because of a corrupt kernel stack driver." The problem is though, which one since if you put driverquery in the run box, you get a list of anywhere from 130 and up kernel stack drivers (software and hdw). So how would you know which one was faulty? Install the AV program you want to use: Avast will install but it will tell you then on 5472 and up that it won't turn on the AV protection. It will run a scan. 1) Type in run box: Verifier 2) If you were trying to stop BSODs that shut you down with an error of faulty driver you would disable deadlock detection per the first MSKB below. 3) Put button in create custom settings for developersNextSelect Individual Settings from a full listMiscellaneous ChecksNextSelect Driver's Name from a List 4) Uncheck the boxes by the AV program--in this case AVAST after you install it. 5) Close. See for ref: I know you aren't using Norton here or tshooting a BSOD but the steps you take are in he Fatal System Error: 0x000000C4 If Deadlock Detection in Driver Verifier Is Turned on and Norton Antivirus Is Installed http://support.microsoft.com/kb/325672/en-us How to Use DV to Troubleshoot Drivers http://support.microsoft.com/kb/244617/en-us CH "Jeff" wrote in message ... Chad, Talk to me!!! How's that workaround go? I found verifier.exe like ya said, now what next? Jeff "Chad Harris" wrote in message ... I don't know Jeff. But you can use AVAST though 5472. Starting with 5536 pre-RC1 and RC1 I found Avast needs a workaround to install which is to uncheck driver inspection of Avast's software drivers typing "verifier" in the run box (lose quotes). In the last two builds including RC1 5600 I've been using Trend and it works perfectly. I understand you are comfortable with McAfee but right now to enjoy the Beta try using Trend until the companies sort things out toward RTM. CH "Jeff K" wrote in message ... On build 5384 upgrading to RC1, the upgrade compatibility check incorrectly reports that McAfee Internet Security and McAfee firewall are installed and are not compatible. It requires me to remove them so it only exits the upgrade when I okay the message. McAfee is not installed (nor is any other antivirus software) and it hasn't ever been installed. I search the machine for mcafee as well as the registry just to see if there was anything referencing the McAfee software and there isn't a reference anywhere, but clearly the upgrade advisor see something that it flags as McAfee. Is there a switch to force the upgrade to move forward regardless of the upgrade advisor's incorrect assessment of the software on the machine? |